I had an excellent experience. From the moment I walked in, they were professional, honest, and upfro
nt about everything. They took the time to clearly explain what was wrong with my vehicle, what needed immediate attention, and what could wait—no pressure, no upselling.
The work was completed on time, and the pricing was fair and transparent. My car is running better than it has in a long time, and I feel confident knowing the job was done right. It’s hard to find a mechanic you can truly trust, but this shop definitely earned my business moving forward.
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This was my fourth trip for service on my 2013 Toyota Sienna. I cannot say enough about their honesty
, professionalism, fair pricing, and keeping the customer notified of all aspects of their vehicle. Nicole, the staff, and all employees are friendly, professional, and will not feed you the typical line to gain extra dollars. Beyond happy with my experiences, and will continue to be a customer for the foreseeable future.
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The minute you show at the shop, their welcome you. They are friendly and caring. The good thing, yo
u don’t really need a proper appointment to be served. Once a slate is opened, they get you out here as soon as possible. Sometimes it requires to set an appointment, depending on the nature of your situation. Overall experience is perfect.
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Thank you all so much for helping me. I trust you with my car and I thank you for being kind and cour
teous. I highly recommend this Auto Repair Shop to everyone! Thanks again and God bless!
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Highly recommended for integrity & excellent customer service
I've had the absolute best customer service from this establishment. Initial visit was for an oil cha
nge and an issue was uncovered when they did an overall check of my vehicle. An estimate was requested and provided same day-straight up information and no upselling to be had. It took me a couple of weeks to schedule the necessary repair (that was on my end, not theirs) and from contactless drop off to in-person pick up of the vehicle I could not be more satisfied. The work was done as promised (and actually ahead of schedule) and I even received an after-service text, inquiring if everything was performing as expected. Thank you to Thaer and the lads for your exceptional customer service and the quality work you perform.
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The team at Payson tire Pro explained everything in detail prior to doing the work. The work was done
as explained on time. Their prices are amazing.
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