This was my fourth trip for service on my 2013 Toyota Sienna. I cannot say enough about their honesty
, professionalism, fair pricing, and keeping the customer notified of all aspects of their vehicle. Nicole, the staff, and all employees are friendly, professional, and will not feed you the typical line to gain extra dollars. Beyond happy with my experiences, and will continue to be a customer for the foreseeable future.
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Charlie's goes above and beyond to do job the right way
Everyone at Charlie's is very friendly and keep you well informed as to what is going on with your ve
hicle. They have always proved to be efficient and timely and use quality parts. I highly recommend Charlie's,my vehicles always come back better than before and working the way they should.
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Thank you all so much for helping me. I trust you with my car and I thank you for being kind and cour
teous. I highly recommend this Auto Repair Shop to everyone! Thanks again and God bless!
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Highly recommended for integrity & excellent customer service
I've had the absolute best customer service from this establishment. Initial visit was for an oil cha
nge and an issue was uncovered when they did an overall check of my vehicle. An estimate was requested and provided same day-straight up information and no upselling to be had. It took me a couple of weeks to schedule the necessary repair (that was on my end, not theirs) and from contactless drop off to in-person pick up of the vehicle I could not be more satisfied. The work was done as promised (and actually ahead of schedule) and I even received an after-service text, inquiring if everything was performing as expected. Thank you to Thaer and the lads for your exceptional customer service and the quality work you perform.
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The team at Payson tire Pro explained everything in detail prior to doing the work. The work was done
as explained on time. Their prices are amazing.
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