Took my car there for an oil change. Got an appointment next day. They were honest in telling me what
I needed and how I had time to do it. I appreciated that.
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These guys did a great job and I feel like they really know what they are doing. The whole process wa
s handled very professionally and Jason answered all my questions and explained things thoroughly.
Cleaning the throttle and replacing the throttle position sensor ended up solving my shifting issues on my Ford E250.
They dropped the pan and changed my transmission fluid and also made a few other adjustments.
They didn't pressure me with anything and were very calm and relaxed.
Thank you all so much for helping me. I trust you with my car and I thank you for being kind and cour
teous. I highly recommend this Auto Repair Shop to everyone! Thanks again and God bless!
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Highly recommended for integrity & excellent customer service
I've had the absolute best customer service from this establishment. Initial visit was for an oil cha
nge and an issue was uncovered when they did an overall check of my vehicle. An estimate was requested and provided same day-straight up information and no upselling to be had. It took me a couple of weeks to schedule the necessary repair (that was on my end, not theirs) and from contactless drop off to in-person pick up of the vehicle I could not be more satisfied. The work was done as promised (and actually ahead of schedule) and I even received an after-service text, inquiring if everything was performing as expected. Thank you to Thaer and the lads for your exceptional customer service and the quality work you perform.
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The team at Payson tire Pro explained everything in detail prior to doing the work. The work was done
as explained on time. Their prices are amazing.
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I am an older woman that would be a prime target to take advantage of however because these are hones
t mechanics this didn't happen.
This has been the best service I've ever received from any garage.
If you're in Burkburnett or Wichita Falls Tx. I highly recommend Burk Light Truck and Automotive Repair not only are they honest but they're all ASE certified.
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