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SureCritic / Makes / Genesis / GV60 / 2023

2023 Genesis GV60

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(246 Reviews)
44%
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(Avg. out of 10)
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Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(246 Reviews)
Write a Review

Reviews

C
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C.
2023 Genesis GV60
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/06/2025
Verified Review

Nice elec car with short range

I would buy it again as the charging station limit and waiting time us too bad. You should increase the stations for better sale of car. It changed my life style...going nowhere more than 150 miles away.
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Genesis Motor America responded on 05/07/2025 09:06 AM

Thank you for taking the time to provide us with valuable feedback regarding your experiences with your Genesis GV60. If you are in need of retailer assistance, please connect with our Customer Care team at (844) 340-9741, for further support. Thank you for reaching out.

 
BS
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Brent S.
2023 Genesis GV60
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/06/2025
Verified Review

Almost 5 Stars

Very nice EV. Pluses far exceed minuses.
Recommended
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PS
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Patti S.
2023 Genesis GV60
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/06/2025
Verified Review

Very comfortable, drives well

Happy with 90%-there are a few things I don't like
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LF
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Lisa F.
2023 Genesis GV60
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/05/2025
Verified Review

Battery Issues

I love my GV-60; however, it has been in the shop multiple times for the same issue. Hoping to get it solved soon. Working with Genesis of Scottsdale service. They are very responsive and are working to figure out the issue. I hope this is the last time it has to go in.
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Genesis Motor America responded on 05/06/2025 07:14 AM

Thank you for reaching out to Genesis Motor America. We are very sorry to hear about your experience. We have escalated your concerns to one of our specialists for further review and assistance. Please allow approximately 1 to 2 business days for contact.

 
JS
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John S.
2023 Genesis GV60
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/29/2025
Verified Review

Comfortable ride, lots of plastic in the finishes technology lags

The technology in the GV60 lags. There are claims it does thing such as parallel parking, which it really doesn't the lane assist on the highway works sometimes which mean it doesn't work at all. Simple things like walk away locking the doors isn't implemented remote heat seating isn't implemented lots of features from your competitor are missing from this vehicle price point.
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Genesis Motor America responded on 04/30/2025 11:46 AM

Thank you for reaching out to Genesis Motor America, as we appreciate your feedback and insight. We would like to encourage you to reach out to our customer care team at (844)-340-9741 to file a formal complaint with a corporate representative. Thank you. 

Genesis Consumer Affairs^mm
PC
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Peter C.
2023 Genesis GV60
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/29/2025
Verified Review

We absolutely adore this car.

We live this car. The cockpit is so thoughtfully designed. Everything is exactly where it should be. It’s fast, smooth, and really attractive. Down side. The mileage is significantly decreased when it’s cold. Like by a quarter.
Recommended
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RR
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Richard R.
2023 Genesis GV60
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/29/2025
Verified Review

I love the way it handles it drives besutifully

My car has been in service for 3 weeks for a control panel. While driving it suddenly slowed down and would not go over 20 miles mph it stated battery mode stop immediately.
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Genesis Motor America responded on 04/30/2025 10:47 AM

Thank you for reaching out to Genesis Motor America. We are very sorry to hear about your experience. If you require assistance in communicating with the retailer to inspect your concerns, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support and assistance if needed.

Genesis Consumer Affairs^mm
BN
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Brian N.
2023 Genesis GV60
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
Verified Review

Fun to drive car with great safety features.

I love to drive this car. It is comfortable, performs well, and looks great in my opinion. There are a lot of added features as standard that can be a little tricky to use and can also be buggy sometimes but nevertheless I am very happy with my choice.
Recommended
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NG
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Nicky G.
2023 Genesis GV60
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/20/2025
Verified Review

I was lied to about the amount of valet services /loaner cars can get

The car is fine and I like driving it. There are too many recalls and service errors. Now that I know I can only use the valet 4 times it's completely messed up scheduling to get these recalls and error messages for service corrected. I just had the car serviced a few weeks ago and it says I need another service. I habe to take time out of my day to fix this error when inwas told I had unlimited valets
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Genesis Motor America responded on 04/21/2025 09:11 AM

Thank you for reaching out as we appreciate your feedback and insight.  If you require assistance in communicating with the retailer to inspect your concerns, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support.

 
ED
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Edward D.
2023 Genesis GV60
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/20/2025
Verified Review

Great ride. Fun to drive. Fast charging. Intuitive controls

Great riding vehicle. Perfect size for my needs. Fast charging but wish there was more range. Over two years in and over 36,000 miles no real maintenance expense other than tire replacement. My only complaint is with the preset radio stations. They change on their own quite often. Overall extremely happy with the car
Recommended
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JD
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Jennifer D.
2023 Genesis GV60
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/20/2025
Verified Review

Genesis at best

First time Genesis lease. Have not disappointed. Luxury at its best. Fun to drive including the boost! So many features to explore. Only negative is the comfort of the seats. Need to upgrade on comfort of seats throughout cabin to make it an ultimate luxury experience. So close!! Otherwise extremely happy and many compliments.
Recommended
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AM
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Andrew M.
2023 Genesis GV60
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/19/2025
Verified Review

GV60 Far Exceeded Expectations - Service, Not so Much

The GV60 is fun to drive, accelerates quickly, handles well, and has exceptional fit and finish. However, the service is subpar, with numerous software updates requiring a trip back to the dealer and issues taking months to resolve. The car itself surpassed my expectations, replacing an Audi SQ5. The car gets a 5-star rating. Service gets a 3-star.
Recommended
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AD
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Andrew D.
2023 Genesis GV60
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/12/2025
Verified Review

Cool Car, Reliability Issues, Bad Value

The car looks great, has quality parts and drives great. The car has had many reliability issues. I’ve had more recalls and repairs on this car than my past 3 combined! Prior cars were Subarus and an Infiniti. The car didn’t retain its value well, tremendous amounts of depreciation in the first 2 years (-59%)!
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Genesis Motor America responded on 04/14/2025 11:56 AM

Thank you, Andrew D., for reaching out to Genesis Motor America. We are very saddened to learn about your experience. We would like to encourage you to reach out to our customer care team at (844)-340-9741 to file a formal complaint with a corporate representative. Thank you.

Genesis Consumer Affairs^mm
AB
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Amy B.
2023 Genesis GV60
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
Verified Review

Great car, minor quibbles

Occasional software glitches aside, we love this car. Sleek, comfortable, powerful — and efficient. We love the distinctive color (Sao Paulo green) and the overall quality. Placement of some of the steering wheel based controls are irksome; my coat sleeve changes radio stations. But that is minor.
Recommended
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CS
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Charro S.
2023 Genesis GV60
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
Verified Review

Comfortable, luxurious, powerful

Just like the title says, its comfortable, luxurious and powerful. It's fun to drive! I love all the safety features, especially the 360 degree camera which prevents me from hitting the curb anytime I have to park. Room for improvement would include a better turning radius and range.
Recommended
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MB
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Michael B.
2023 Genesis GV60
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/05/2025
Verified Review

Car is a lemon

Horrible experience with Genesis company. The car didn’t run correctly, rattled and auto braked. Genesis was unable to fix the car and constantly lied about the issues. I am incredibly happy to no longer have the car. I have had a few electrics and this is the worst car ever.
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Genesis Motor America responded on 04/07/2025 11:47 AM

We are sorry to learn about the difficulties you’ve had with your vehicle and your experience. Should you need any further assistance, please don't hesitate to reach out to our Customer Care team at (844)-340-9741.

Genesis Consumer Affairs^mm
DD
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Daniel D.
2023 Genesis GV60
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
Verified Review

Best EV Ever!

This is my third EV. First was a BMW i3...a great but limited car (short range and very small). Second was an Audi Q4....dull. This car is feature laden, has been bulletproof after 23,000+ miles. There have been a couple recalls that were handled by my dealer's concierge service. I never noticed any of the issues prior to the recalls.
Recommended
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JH
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Joseph H.
2023 Genesis GV60
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2024
Verified Review

GV60

For a EV car. This is the car to buy for the charging speed, comfort, style and reliability. The torque on this car is unbelievable and the handling is great. I get asked about this car all the time and get asked multiple questions about the charging time and distance.
Recommended
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BK
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Bona K.
2023 Genesis GV60
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/16/2024
Verified Review

Not reliable

I was informed that there was an issue with the ICCU. In May and June, the dealership performed inspections related to the car not entering driving mode after an update, and I was told that the ICCU inspection was passed. However, in July, the battery warning sign came on, and after checking, I was informed that there was an ICCU issue. After being told that the repairs were completed, I picked up the car, only to find that the cameras were not working. I returned to the dealership within 10 minutes, and I was then told that the cameras were not functioning due to the ongoing battery issue.
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Genesis Motor America responded on 08/19/2024 02:33 PM

Thank you for bringing this to our attention. We are very disappointed to learn about your vehicle experience. Our records show that your case has already been escalated to one of our specialists for assistance. We will have the specialist reach out to obtain any further information you would like to share. Thank you.
JW
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Jacqueline W.
2023 Genesis GV60
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2024
Verified Review

Great car

It looks great, it's comfortable and we love the BOOST button. We get a lot of compliments on it and made people aware of nice electric vehicles on the market. The quilted chairs feel very comfortable and they look great. I highly recommend this car.
Recommended
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