Thank you, Arden, for taking the time to share your concerns with us regarding your 2025 GV70. We would like the opportunity to assist and encourage you to reach out to our Genesis Customer Care team at (844)-340-9741. A Case Manager would be more than happy to discuss this matter with you. Thank you. ^cc

Thank you, Robert, for reaching out and sharing your concerns about your Genesis 2025 GV70. Our records indicate that you are already in contact with one of our Case Managers. Please continue to collaborate with your Case Manager to address your vehicle's concerns and the survey concerns you have highlighted. We appreciate your attention to this matter. Thank you. ^cc

Hello Gregory, Thank you for sharing your feedback regarding your vehicle and experience thus far. We have forwarded your complaint to the appropriate department. We are very sorry to hear about your experience. If you require assistance in communicating with the retailer, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support and assistance if needed. For more information on your features, please find tutorials under my Genesis, then resources from our Genesis website, Genesis.com/US. Thank you^cc