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SureCritic / Makes / Hyundai / Kona / 2023

2023 Hyundai Kona

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1430 Reviews)
45%
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  • Exterior
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Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1430 Reviews)
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Reviews

DB
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DONALD B.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/17/2023
Verified Review

Good car, terrible dealer

Dealer unethical and used my age and inability to walk very far to take advantage of me. When i complained to corporate HQ, they told me they had no control over dealers fraudulent practices and I had to work it out with them! Experience leaves me with conviction of never leasing/buying another Hyundai.
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JB
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Jayden B.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2023
Verified Review

Great sporty hatchback disguised as a crossover

Overall the 2023 Hyundai Kona SEL is a great car for me as I need the fuel economy that it provides as well as being quick and tighter around corners than expected. It makes for a fun daily driver that I can rely on every day.
Recommended
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SL
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Steve L.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2023
Verified Review

2023 Hyundai Kona SEL

Good car nice handling. Very good gas mileage. good radio and very good integration with my phone. I like all the protection the technology provides. It even bumped me over when another vehicle got too close
Recommended
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GS
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Georgia S.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/16/2023
Verified Review

Not a bad little car

I’m very impressed with the 2023 Hyundai Kona. It’s a good little vehicle to get back-and-forth in Nice features very sleek design. Really enjoy the way it drives not really a car for a large family
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HN
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HEATHER N.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/15/2023
Verified Review

I loved this vehicle ... until I didn't

I took my vehicle in for a complimentary oil change and rodent damage was found under the hood. Apparently, this is a known issue, but the dealership was not interested in helping find a resolution. While courts have found that the soy-based elements in the engine compartment don't necessarily attract rodents, they are softer than typical plastic parts and easier to chew (and thus damage). I loved this vehicle until I found out about all of this; now I am stressed and quite upset that the manufacturer hasn't taken any preventative steps.
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Hyundai Motor America responded on 11/15/2023 01:46 PM

Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
MF
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MADELINE F.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2023
Verified Review

satisfied

only concern are the door locks would highly recommend this vehicle and dealership I have owned many Hyundai vehicles so it was an easy decision when I needed another vehicle. ease of buying was excellent
Recommended
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FM
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FLORENCE M.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2023
Verified Review

N/A

Overall quality good, was surprised that the horn stop working withing first year and that it was so difficult to locate and fixe. Also gas mileage was not as good as our previous Hyundai Elantra as I expected it would be.
Recommended
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PK
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PAMELA K.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/15/2023
Verified Review

Poor deals hip customer service.

Poor dealership customer service. Still waiting for floor mats that were paid for 6 weeks ago. Once dealer has your money, say goodbye. They are done with you. No calls for updates, nothing. Feels like theft.
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Hyundai Motor America responded on 11/15/2023 02:04 PM

We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc
SW
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Sara W.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/14/2023
Verified Review

Bad experience with dealership

My lease car has been in the dealership service center since October 24, 2023. Today is November 14. They don't know how to fix the keyless entry. They won't tell me when it will be fixed or when I will get the car back.
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Hyundai Motor America responded on 11/14/2023 10:13 AM

We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc
LS
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LUZCEL S.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/14/2023
Verified Review

there are better ones with the same price point

poor customer service from marketing all the way to service, buyers remorse, stick to toyota or honda to get your moneys worth, hard to get your car service no walk ins, a simple change oil will take 2-3 months, features are not itemized
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Hyundai Motor America responded on 11/14/2023 11:21 AM

Thank you for sharing your concerns with us. We encourage you to speak to our Customer Care team at (800) 633-5151, so we may further assist. ^cc
DW
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DAVID W.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2023
Verified Review

A great small car

I like small cars. The Kona is nicely powered while running on regular gas and very agile. I'm retired and usually drive alone or with a single passenger. The Kona is perfect for that. Getting 3 adults to the airport with luggage would be very tight, 4 would be impossible.
Recommended
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BC
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Brant C.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2023
Verified Review

Looks above average

Looks and performance and quality are above average for my 2023 Kona Limited. Ride is comfortable and quiet. This Kona is a pleasure to drive. Is styled. not boxy looking. Cargo capacity is not big but I fit two suitcases lying on their side plus a smaller suitcase in the back. The back is more styled and less boxy in the back which I like.
Recommended
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DS
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Dawn S.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/12/2023
Verified Review

Dealer said my payments would remain the same. He lied and then said Bank would refinance it since I had good credit. Another lie.

The car is cute but way too small and not big enough to even do road trips. No room in the trunk and can't take a back seats out to make room for anything. Dealer will lie and say the new payments will remain the same but then they tack on over $5000.00 in Fees and Intrest rates. Bank won't refinance it and warned about being ripped off my dealer.
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Hyundai Motor America responded on 11/13/2023 08:54 AM

We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc
SV
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Sergio V.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/11/2023
Verified Review

BUENA

FUE BUENA, EN CUESTION DE LAS PARTE EXTERIOR E INTERIOR, SOLO EN CUASTION DEL VOLUMEN EN LLAMADAS ES BAJO EL SONIDO, EN EL CONTROL REMOTO NO FUNCIONA EL BOTON DE ENCENDIDO REMOTO, EL SEGURO DE LAS PUESTAS NO SE ACTIVA A UNA CIERTA VELOCIDAD.
Recommended
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DL
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David L.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2023
Verified Review

Great car

The KONA is a well-built car with great value. I think for 2023, the SUV really looks like an SUV and with AWD, is great in the winter. The IVT transmission is the best one I have ever owned. Good job Hyundai for the quality you put into your cars.
Recommended
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CB
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CHARLES B.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2023
Verified Review

love to drive

The purchasing process was a little lengthy and so was the trade in process. when it came down to signing papers this process was easy. The dealership helped with transferring all that was in my trade car. And all in all it was a smooth transition.
Recommended
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AS
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ARTHUR S.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/11/2023
Verified Review

recall help was quick

Recalled Tucson could not remain in the garage with a 100 other cars, unacceptable $ risk . So I would have though Hyundai would be a little more generous and provide assitance tot hose who could not continue to own their purchase.
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KR
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KRISTY R.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/10/2023
Verified Review

2023 Kona more cons than pros

Good driving car when the Transmission isn't hesitating. Great gas mileage, nice sound system. Engine ticking nose is very annoying. There is no room so dont buy if you have growing kids or big fam.
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Hyundai Motor America responded on 11/10/2023 02:11 PM

Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
CK
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CHANDLER K.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2023
Verified Review

Excellent Car!

I love my 2023 Kona. It’s an excellent car with good gas mileage and surprisingly good pickup despite it being a 4-cylinder engine (just put it in sport mode when needed!). I’m very happy with my purchase, and have recommended the car and Hyundai to my friends and colleagues.
Recommended
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HB
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HARRY B.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/08/2023
Verified Review

Kona is a nice little SUV

This vehicle could be so much better if the things that are standard in my 2015 Subaru were included on it. At 500 miles my lift gate started to release on it’s own I had it in the shop four times and the last time was four 8+ days before it was supposed to be fixed
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