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SureCritic / Makes / Hyundai / Santa Cruz / 2023

2023 Hyundai Santa Cruz

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1683 Reviews)
45%
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  • Exterior
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Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1683 Reviews)
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Reviews

GR
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Gregory R.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/01/2025
Verified Review

My 2023 Hyundia Santa Cruz

For a new Hyundia vehicle, my Santa Cruz pickup is below average in MPG, ride quality, performance, and fit and finish. Had to have the bed cover spring assy replaced twice, kept breaking. Also, bed cover leaks water into the bed when driving thru hard rain.
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Hyundai Motor America responded on 09/02/2025 06:17 AM

Hello Gregory, we are really sorry to hear about your experience with your 2023 Hyundai Santa Cruz. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc
JT
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Jeffery T.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2025
Verified Review

Still loving my Santa Cruz!

Loved it from day one.
Recommended
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AB
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Allen B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2025
Verified Review

Vehicle Review

Love the SC, had some issues with losing power while driving in Smart Mode but no codes showed up and dealer could not do anything. Been driving in Normal Mode and letting the SC warm up for 1 minute and no problems since.
Recommended
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WG
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William G.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2025
Verified Review

Santa Cruz

rides great, bigger than it looks, just fits in my garage, brake pedal feels soft compared to my Tucson
Recommended
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JC
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Joseph C.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/01/2025
Verified Review

2023 Santa Cruz

The 2023 Santa Cruz was purchased in July of 2023. No issues until this past winter when the vehicles heat was not getting warm any longer. Under warranty, I took it to local Hyundai dealer in Centereach, NY. They acknowledged the heat wasn’t working but told me they couldn’t fix it under warranty b/c the check engine light wasn’t on. I advised them that after an online search, I discovered that Hyundais have a documented issue with the thermostat(Hyundai calls it something else) not operating properly causing heat not to work. They refused to fix it even though it was the middle of the winter and defrost was needed to clear window. Several weeks later the vehicle finally tripped a code. I brought it to different dealer and had it repaired. I was extremely disappointed by this experience, feeling like this was a safety issue. In New York, winters are severe and heat/defrost is mandatory. This issue needs to be addressed with all dealerships.
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Hyundai Motor America responded on 09/02/2025 06:22 AM

We’re so sorry to hear about your experience with one of our dealerships. Although each Hyundai dealer is independently owned, we still hold them to the highest standards. We’ll be sharing your feedback with their management team. ^cc
DT
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Donna T.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2025
Verified Review

SANTA CRUZ is the best.

I love my Santa Cruz and it's my favorite vehicle that I've ever owned. I'm 70 years young and so enjoy the comfort and features of my Santa Cruz.
Recommended
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WD
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William D.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/01/2025
Verified Review

Hyundai

I live on a dirt road. Too much dust gets in the vehicle.
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PC
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Paula C.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2025
Verified Review

Truck

Really enjoy the space and drive
Recommended
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RA
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Robin A.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2025
Verified Review

Stylish and Comfortable

perfect in size and very stylish rides very comfortable
Recommended
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BD
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Bobby D.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/01/2025
Verified Review

Disappointed in Hyundai Customer Service

I’m hoping Hyundai can provide a goodwill gesture for an issue that was discovered on my 2023 Hyundai Santa Cruz on July 31st, 2025. I purchased my Hyundai Santa Cruz from the Hyundai Escondido dealership on January 22nd, 2023, so I’ve had my Hyundai for a little over 2 1/2 years and the mileage on my vehicle is 49,138. On July 31st, 2025, I had a dash cam installed at DV Audio in Escondido. After the dash cam was installed, I was informed by the staff that there was rust build up on the left side of the inside dash board panel. I have the pictures if you’d like to see them. After being told about the rust build up, I immediately drove to Hyundai Escondido to show the service department what the issue was. I spoke to Brandon Martinez who informed me to schedule an appointment, so that the service department could look at the rust buildup. On August 19th, I brought in my vehicle to the service department to look at the rust build up. After having my car there for several hours, Brandon Martinez called me and informed me that they found that the drip tube was disconnected at the sunroof and implied that the disconnection was caused by DV Audio, which contributed to the rust build up. DV Audio did not have to tell me about the rust build up on July 31st and I probably would not have known about the rust if it wasn’t for them. From the time DV Audio identified the rust issue on July 31st to the time I brought in my car to Hyundai on August 19th, there is no way the rust build up could have occurred in that time frame. The amount of rust on the side of the dash board had to have occurred ever since I purchased the car on January 2023 to when the rust was discovered on July 31st, 2025. The disconnection of the drip tube had to have happened before the date I purchased my car because I didn’t even know that there was a drip tube at the sunroof. I’m asking that the rusted parts be replaced because this rust build up happened due to no fault of my own and was not caused by the installation of my dash cam. If it wasn’t for DV Audio informing me about the rust, I probably would have never known about it. I’d appreciate it if you would take care of this issue. Thanks for your time.
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Hyundai Motor America responded on 09/02/2025 08:26 AM

Hello Bobby, we are really sorry to hear about your experience with your 2023 Hyundai Santa Cruz. A case manager assigned to your case will be able to review it further. ^cc
TR
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Teah R.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2025
Verified Review

Love it

It is fun to drive very roomy
Recommended
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WB
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Wayne B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/30/2025
Verified Review

Fun to drive

Gas milage and pause before takeoff
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Hyundai Motor America responded on 09/02/2025 08:28 AM

Hey Wayne, Thank you for sharing your feedback regarding your vehicle and experience thus far.  We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer preferences. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151 . Thank you ^cc. 
RB
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Rex B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2025
Verified Review

Love it!

One of the favorite vehicles I’ve ever owned
Recommended
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HB
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Haithan B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2025
Verified Review

Fun truck it needs more power

I will buy it again
Recommended
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MN
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Mark N.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2025
Verified Review

Fun and Effective

Fun to drive, just enough storage and bed capacity, still able to park in the city
Recommended
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TB
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Timothy B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2025
Verified Review

Good multiple use vehicle

Sporty, fun to drive, the bed is big enough for the wifes gardening need. Roomy enough for 4 adult's to take a cross country trip. The ride is very smooth & responsive.
Recommended
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SS
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Susan S.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/28/2025
Verified Review

Somewhat unhappy

For being a certified preowned I would have expected they did an oil change because it was due when I purchased. Also have had electrical issues that haven’t been resolved and also it was sold with a broken torno cover which I am still waiting on a replacement.
Recommended
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MA
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Mary A.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/28/2025
Verified Review

Tonneau cover

Everything has been fine except for my tonneau cover. There’s a recall on it I found out when I went in for service on it. I’m still waiting to hear when my replacement kit is coming in so it can be replaced. It won’t open. I hope it’s soon.
Recommended
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LW
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Laura W.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2025
Verified Review

The best little truck

People ask me all the time if I like my Santa Cruz. 100% yes! It drives and rides like an SUV with the benefit of a short 4 foot bed perfect for things like camping, kayaking, toting bags of mulch, ect. One of the great features is the mileage. If I set my cruise control and keep my foot out of it it’s not uncommon to get over 30 miles per gallon.
Recommended
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BG
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Benjamin G.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/27/2025
Verified Review

2023 SEL Activity Package

Great urban utility vehicle to drive. Cargo bed holds more than expected.
Recommended
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