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SureCritic / Makes / Hyundai / Santa Cruz / 2023

2023 Hyundai Santa Cruz

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1692 Reviews)
45%
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Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1692 Reviews)
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Reviews

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Carmen D C.
2023 Hyundai Santa Cruz
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/22/2025

Santa Cruz

Very disappointed w this buy never will buy Hyundai again they took me like stupid for me to use the trunk was the reason to buy this small truck
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Hyundai Motor America responded on 08/22/2025 06:18 AM

Hello Carmen, 

Thank you for sharing your feedback on your 2023 Hyundai Santa Cruz. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. Your feedback will be taken into consideration.
EF
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Edward F.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2025
Verified Review

Just love the vehicle

Great ride ..very reliable
Recommended
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JO
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John O.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/21/2025
Verified Review

Factory tonneau cover worthless…

Due to the small size the truck bed is essential. The factory tonneau not only leaks but becomes almost impossible to open and close. Dealer ordered a replacement under warranty but the part is back ordered.
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Hyundai Motor America responded on 08/21/2025 02:18 PM

Hello John, 

Thank you for sharing your feedback on your 2023 Santa Cruz. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc 
KB
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Ken B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2025
Verified Review

The best vehicle that I have ever owned!

Great vehicle! Great follow on service!!
Recommended
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LH
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Leo H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2025
Verified Review

This is my first new vehicle purchase. I'm thrilled with it ‼️

My Santa Cruz has exceeded my expectations, in quality, in performance , in features. It's just what I was looking for and then some.
Recommended
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SL
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Steven L.
2023 Hyundai Santa Cruz
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/20/2025

I’ve had multiple issues that weren’t covered by warranty

I loved the looks of the 2023 Santa Cruz limited turbo in white. I added roof rails, new black rims aftermarket, door edge trim, etc. Then I discovered the bed cover isn’t waterproof. I wouldn’t have bought it if I knew this. I’ve got 70,000 miles on my 2023, in last 10,000 miles not covered by warranty I’m out $5k out of pocket on repairs. From fuel delivery, exhaust, cooling, etc. wouldn’t buy another one.
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Hyundai Motor America responded on 08/21/2025 06:38 AM

Hello Steven, 


We are really sorry to hear about your experience with your 2023 Hyundai Santa Cruz. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback.
RG
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Robert G.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2025
Verified Review

Fun to drive. Sleek looking pickup!

Love my 2023 Santa Cruz but don't like the 2025 edition.
Recommended
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JF
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John F.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2025
Verified Review

Comfortable, quiet, adaptable and sporty

Have loved this sporty SUV/pickup ever since day one. Definitely appreciate the turbo 2.5L and AWD. The SEL Premium came with a retractable hard top for the rear bed and it locks up tight whenever the doors are locked. Can’t complain about the 28mpg average either (in town it’s 24, on highway it’s closer to 33).
Recommended
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JS
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Joseph S.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/20/2025
Verified Review

Honda vs Santa cruz

Santa Cruz is smaller but more fun to drive with better gas mileage. Honda is more comfortable .
Recommended
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JD
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James D.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2025
Verified Review

Fun to Drive while providing the utility of a small "pick-up" truck.

My experience with my 2023 Santa Cruz as been very good. I have enjoyed the use of the covered bed for hauling many things associated with my gardening and other outside supplies at our home. It drives like a car and is really fun to drive. I appreciate the technology of the semi "self-driving" feature, which allows you to take your hands off the wheel for a temporary need, especially when making longer trips. There are only two things I would mention in way of improvement as follows: 1. I suggest that on future models try to make the cover on the truck bed water proof. It keeps about 90% of the water out of the bed when raining and/or getting it washed through a carwash. 2. The transmission seems to take a couple of seconds to move the car forward after changing gears. Although is not much delay, if you are in a tight spot in traffic at an intersection, for example, those couple of seconds could be the difference in a wreck happening. Overall, I have been very satisfied with my Santa Cruz. If the transmission issue I mentioned should not be happening, please communicate to me and I will take it in to the dealer.
Recommended
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ED
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Edna D.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/20/2025
Verified Review

I love how it drives and handles. Not a fan of the bed

Unhappy with the tonneau cover. Why put a cover on the bed and not have it waterproof? Unacceptable! makes no sense. This is my 3rd and last Hyundai. I love the vehicle but the cover is a deal breaker.
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JB
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Julie B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/20/2025
Verified Review

No parts available

My tonneau cover for the back broke months ago . Hyundai says it has been on banal order. The selling feature of the car is the truck capacity but that has been rendered useless. I have a case open but Hyundai is just sitting on it. I can’t even sell my vehicle with a broken truck cover so I am stuck. Hyundai can’t even provide the replacement parts needed for this vehicle.
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Hyundai Motor America responded on 08/20/2025 10:45 AM

Hello Julie,

Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc  

Hyundai Motor America responded on 08/20/2025 10:47 AM

Hello Julie,  Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc  
JM
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John M.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/20/2025
Verified Review

Finally the right size truck

Great vehicle - smooth, quiet and comfortable, lots of good tech. While the bed is small is fine for hauling everyday items. Tows my boat while getting 17 MPG. Futuristic and sleek looking. Stylist and modern interior.
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SM
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Shannon M.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2025
Verified Review

Good experience to date. No major issues first 10,500 miles

Comfortable, having the bed has been a benefit.
Recommended
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ZE
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Zeno E.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2025
Verified Review

Smooth drive and just what I needed for every day use

Am leasing but planning to buy
Recommended
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BL
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Bradley L.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2025
Verified Review

No, I want to comment

I like the vehicle, a little small in the red though not enough legroom for the passengers
Recommended
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JH
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James H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2025
Verified Review

Fun to drive and fuel efficient.

Very satisfied overall. Just wish it had more legroom in the back. Couldn't have made the vehicle 6 inches longer ?
Recommended
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KC
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Kevin C.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2025
Verified Review

I was pleasantly surprised with it.

I am very happy with my purchase,
Recommended
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TD
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Timothy D.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2025
Verified Review

Great practical vehicle

Great retirement vehicle. Lots of tech and safety features on inside. Newer model even better. Looks on outside could be improved. Comfortable and fun to drive. My favorite vehicle to use for daily routine travel. I was so impressed with vehicle that I just recently purchase wife a Tuscon from same dealer.
Recommended
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RR
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Ronald R.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/19/2025
Verified Review

23 Night

Mostly problem free
Recommended
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