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SureCritic / Makes / Hyundai / Santa Cruz / 2023

2023 Hyundai Santa Cruz

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1733 Reviews)
45%
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Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1733 Reviews)
Write a Review

Reviews

TK
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Tanya K.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/05/2025
Verified Review

Styling Great

Fun to drive!
Recommended
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EF
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Elizabeth F.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/05/2025
Verified Review

Perfect vehicle for those who can't decide between a pickup or SUV

Hyundai has gotten a LOT right with this car. They missed on some things I consider big, though. I got the highest trim package and it didn't come with some things I thought it should...Like a rearview camera option instead of rearview mirror - for a truck with a tiny back window and possibly tall cargo blocking your view, this seems like a no-brainer....also how about power passenger seat, adjustable height headlights, a much better and more adjustable sound system, air vents in the back seat, an exterior light that comes on to light the corners when you have your turn signal on, visor programmable buttons for garage doors or lights, and most of all...the ability to avoid highways on the onboard navigation. (That nav is really bad and should not be at that price point).
Recommended
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DT
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Daniel T.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
Verified Review

It's Fun, Safe and Dependable

Not much more to say. So far so good.
Recommended
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RS
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Robert S.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
Verified Review

very good

truck is very good
Recommended
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KB
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Karina B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/05/2025
Verified Review

Great vehicle

It's a great vehicle it doesn't haul as much as a big truck but its good for small loads and I like the capacity of it it runs really nice and it goes pretty good down the road.
Recommended
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MH
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Matthew H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/04/2025
Verified Review

Great but minor issues.

Accelerating is weird but overall a great vehicle.
Recommended
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BS
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Beth S.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2025
Verified Review

Best investment in a vehicle

Great safety features! Smooth ride.
Recommended
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JK
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Jodi K.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/04/2025
Verified Review

Love some adpects

Gas milage is poor. Love the hatch and back trunk. Radio and apple connect are poor. Dealer gets a 1star only
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Hyundai Motor America responded on 08/04/2025 11:47 AM

Hello Jodi,

We’re so sorry to hear about your experience with one of our dealerships. Although each Hyundai dealer is independently owned, we still hold them to the highest standards. We'll share your feedback with their management team. ^cc 
JD
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James D.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2025
Verified Review

Excellent all around vehicle

Excellent experience
Recommended
    Value
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  • Styling
RL
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Robert L.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/04/2025
Verified Review

2023 Santa Cruz Review

Overall, I like the vehicle. I think I got one that came off the line on. Friday afternoon and it wasn’t put together as carefully as it should have been.
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Hyundai Motor America responded on 08/04/2025 11:00 AM

Hello Robert,

Thank you for sharing your feedback on your 2023 Santa Cruz. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc 
SH
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Seth H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/04/2025
Verified Review

I loved it at first.

There are transmission issues that hyundai will act like they're unaware of. Buyer beware!
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WM
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William M.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/04/2025
Verified Review

very good

good looking small truck
Recommended
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RR
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Richard R.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
Verified Review

Santa Cruz

Fun, useful ride.
Recommended
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HC
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Hellen C.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
Verified Review

Best

An outstanding truck. Good looks and great on the road.
Recommended
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LR
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Luke R.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
Verified Review

Excellent vehicle

Really like the vehicle and the ease of driving
Recommended
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JT
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John T.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/01/2025
Verified Review

Buy a Toyota you will be happier

My Santa Cruz spent more time in the shop than my driveway so I bought a Tacoma.
    Value
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Hyundai Motor America responded on 08/01/2025 01:43 PM

Hello John,

We appreciate you bringing this to our attention. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences.  ^cc
LE
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Larry E.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/01/2025
Verified Review

My First Hyundai

Certainly, an above average overall vehicle.
Recommended
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DB
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Donald B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/01/2025
Verified Review

Leaks bed to small. Makes noises when idling

The bed of the truck leaks like crazy when it rains heavy. Can't keep anything in it if it's going to rain. The roll back for the cover sits to low you lose space in the bed. Makes noises when idling the dealership says it's the turbo charging. The sunroof doesn't have a good seal. I go through the car wash and have to close the cover on the sunroof. The cargo net is garbage you can't cover anything with it.
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Hyundai Motor America responded on 08/01/2025 11:48 AM

Hello Donald, We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance.  If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
EE
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Enrique E.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/01/2025
Verified Review

Nice truck to drive but overpriced.

Okay overall. For a new car I had many flat tires and needed to buy a new one before 10k miles. Very unusual. Dealers servicing the cars are still on their learning phase. Honda or Toyota are so much better organized and professional. The info center its glitchy and the air conditioner struggles to keep the car cool. I wonder what will happen later on. The truck has less than 15k miles.
    Value
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Hyundai Motor America responded on 08/01/2025 11:26 AM

Hello Enrique,

We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. Nothing is more important than the safety of Hyundai customers. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
CK
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Christopher K.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/01/2025
Verified Review

Santa Cruz

The car is great except for a few issues this duel clutch transmission is a piece of crap. I don’t know how your engineers decided it was a good idea for this type of vehicle but it’s not. I see myself having to spend a ton of money in the future on repairs. It’s already making crazy noises at 60,000 miles. The entertainment system crashes on me almost every week to the point where I can’t sync up my phone and I have to reset it every time. Also the fact that in a couple years I’ll have to pay to automatically start my car via the app is a joke.
    Value
  • Build Quality
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  • Styling
Hyundai Motor America responded on 08/01/2025 10:43 AM

Hello Christopher,

Thank you for sharing your feedback on your 2023 Santa Cruz. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc 
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