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SureCritic / Makes / Hyundai / Santa Cruz / 2023

2023 Hyundai Santa Cruz

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1733 Reviews)
45%
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Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1733 Reviews)
Write a Review

Reviews

LG
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Leisa G.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/14/2025
Verified Review

Transmission failed

I like the truck, but I don't understand why the transmission failed at 31,000 mi. The worst part is the dealer has had it for almost a month. They don't communicate well. They've told me they ordered the wrong one and then when the new one came in they didn't have the right transmission fluid. I'm still waiting.p
    Value
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Hyundai Motor America responded on 05/14/2025 06:30 AM

Thank you for sharing your concerns with us Leisa. This information has been forwarded to your case manager for further handling. ^cc
PG
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Paul G.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/14/2025
Verified Review

Cruz performance is admirable. Handling is solid. Bed size is good.

Vehicle performance is admirable in all weather conditions. Load capacity is solid. Overall design provides a multi-use flexible fit for sport, pleasure or work performance.
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GC
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Glenn C.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

Reliable vehicle

I like the santa cruz, I wish the seats were more comfortable and the maintenance costs were less.
    Value
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AB
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Anthony B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2025
Verified Review

Luxury drive. Works like a pickup.

5000# pull
Recommended
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JR
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James R.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

Extremely versatile, economical, and excellent curb appeal.

Technologically advanced driving aids, powerful turbocharged engine, luxurous cabin make driving a pleasure.
Recommended
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LF
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Lawrence F.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

2023 Santa Cruz

Meets all my expectations.
Recommended
    Value
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ER
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Eduardo R.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/13/2025
Verified Review

No questions

You’re not good for a company instead of putting the right oil I put the wrong oil 5W 20 and is 0W 20
    Value
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Hyundai Motor America responded on 05/14/2025 10:27 AM

Hello Eduardo, we would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
JV
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Jamie V.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2025
Verified Review

Great car

No complaints
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RL
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Randall L.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

It was great until I got rear ended and it was totaled.

Takes a hell of a hit. I got pushed into the car in front also. Totaled but I’m still alive.
Recommended
    Value
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EB
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Edwin B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

Overall good

Only had problems with trunk bed cover but was fixed under warranty Service has been great at dealership Allen Turner
    Value
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SC
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Steve C.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

Santa Cruz SEL 2023 non turbo

All positive at 2.5 years of ownership
Recommended
    Value
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AF
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Adam F.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/13/2025
Verified Review

Not a great vehicle

Paint chipped off the front and the seat is coming apart
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Hyundai Motor America responded on 05/14/2025 07:02 AM

Good Morning Adam, we would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
SW
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Stephen W.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

Great, great

Great, great
Recommended
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  • Styling
LS
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Lisa S.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

Best choice ever

Love my truck, it runs good, has a smooth ride and good gas mileage. Sporty look and feel.
Recommended
    Value
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DD
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Debra D.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

Love driving this vehicle and has awesome features.

Again, amazing vehicle.
Recommended
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VM
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Vickie M.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

Santa Cruz is a great buy.

Vehicle has performed well. Great performance during winter season.
Recommended
    Value
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SB
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Susan B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2025
Verified Review

hate no back up sensor sounds

other than that really love it
    Value
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WH
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William H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/13/2025
Verified Review

Unreliable

Sold it due to not being able to trust the vehicle would last. The truck had a very strong odor of coolant since the day I bought it, and would have to be topped of on coolant several times a year. The dealership checked it 4 times and on the final check told me I should take it somewhere else to have another mechanic find the issue. That's the day I decided to sell it. If the dealership isn't going to help when i bought every single warranty available, I refuse to trust the hyundai/kia brand any longer.
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Hyundai Motor America responded on 05/13/2025 04:49 PM

Hello, we are deeply saddened to hear about your experience with the service department at your local dealership. As we prioritize our customer service in all aspects, this is very disappointing. We have forwarded your information to the appropriate department. ^cc
PM
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Pablo M.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/13/2025
Verified Review

Several problems with back lights..and that is bad for a bndw truck..

Electrica.
    Value
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  • Styling
Hyundai Motor America responded on 05/13/2025 04:44 PM

Thank you for sharing your concerns with us. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. We have forwarded your complaint to a specialist who will be able to further address your concerns. ^cc
MS
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Matthew S.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

Versatile

Too expensive at higher trim levels.
Recommended
    Value
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  • Reliability
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