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SureCritic / Makes / Hyundai / Santa Cruz / 2023

2023 Hyundai Santa Cruz

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1692 Reviews)
45%
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Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1692 Reviews)
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Reviews

HH
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Henry H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/12/2025
Verified Review

Transmission problem, it delay to engage into gear

My Santa Cruz has a terrible delay when is shift into drive or reverse. It takes few secundas to lounge . I accererate and it feels like it doesn't rngage any gears. Sevetal times I almos hiy the cor behind ot infront ofe depending if Ok am up hill ot down hill. I took my car to rhe dealer and they said it needed a transmission Update but it didn't fix it. These issue may cause a accident so please I would like these issue to get fixed please. I like my Santa Ctuz so please please help me fix it
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Hyundai Motor America responded on 04/14/2025 03:22 PM

Hello Henry, thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
RR
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Randal R.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/12/2025
Verified Review

Worst piece of crap

It’s broke most of the time in the shop. Hyundia finally bought it back after 2 years. Oil pan had come loose every oil change, turbo went out, took 70 days in the shop, loaner cars were crap, a sanatorium I blew one engine which was a loaner with only 6000 miles on it, none of the drive straight down the road.
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Hyundai Motor America responded on 04/14/2025 10:15 AM

Thank you for sharing your concerns with us. We encourage you to speak to our Customer Care team at (800) 633-5151 if you have any further concerns. ^cc
MJ
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Mike J.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
Verified Review

Best vehicle we have ever bought.

Practically a luxury vehicle with a truck bed attached. Comfortable even after 12 hours of driving. Able to tow 5000 lbs so towing a sub-4000 camper is very doable. Really responsive for driving and has the punch to get-up-and-go if needed.
Recommended
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TH
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Tonya H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/03/2025
Verified Review

Many issues noted with this vehicle.

I experienced issues with the gas tank, the racks on the roof of the car, the truck bed cover and antifreeze all within a year in of purchase and purchase the vehicle new with only 9 Miles. Would not purchase this vehicle again or recommend.
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Hyundai Motor America responded on 04/04/2025 08:18 AM

Hello Tonya, Thank you for sharing your feedback regarding your vehicle. We have forwarded your complaint to a case manager who will be able to further address your concerns. ^cc
MP
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Michael P.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
Verified Review

Very practical .... Does a lot of things extremely well

35000 miles and very few problems. What problems we did encounter were quickly resolved by the dealer. If you are a DIY kind of person this is a perfect vehicle to own. Servicing is straight forward and easy to preform.
Recommended
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WH
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William H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
Verified Review

TOTAL USE VEHICLE

IS A GOOD SMALL PICKUP AND A GREAT VEHICLE TO RUN AROUND TOWN AND GROCERY SHOP IN CROUDED PARKING LOTS. JUST AN ALL AROUND GREAT VEHICKE FOR OUR NEEDS. EVERY HOMEOWNER NEEDS A PUCKUP OF SOME SIZE. I LIKE THE SIZE , MANURAVABILITY, ECONOMY AND DRIVEABILITY OF MY CRUZ
Recommended
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SV
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Sandy V.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
Verified Review

Love, love, love this truck!

Great vehicle! Perfect for me. Drives smoothly and I can keep it clean inside because the small truck bed handles anything oversized or messy. People frequently stop me to tell me that they love the stone blue color too. Attractive and functional.
Recommended
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KN
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KRISTEN N.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
Verified Review

BEST CAR EVER

This vehicle is spectacular. It meets all the needs of an SUV and combines it with the truck bed for utility. Smoothest drive of any car I've owned. All equipment is easily accessible while driving.
Recommended
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SL
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Stephen L.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
Verified Review

Quality, performance, economical

Best small vehicle i have owned. I drive a lot, and I need comfort and economical transportation this fits those items very well. Would have liked a few of the options not on this one but overall, very pleased.
Recommended
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DH
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DONALD H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
Verified Review

Swiss Army Knife of Card

I fell in love with the styling and amazed at how much utility we get from the cargo bed, roof rack, etc. This is a car you can pass down to your children when they learn to drive and deliver miles of fun!
Recommended
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RG
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Richard G.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
Verified Review

A great vehicle to drive.

I wanted a small pickup, but it had to have 4 doors. When the Santa Cruz came out I waited a year because none of the first year models had adaptive cruise control. I do a lot of highway driving and that is important to me. What surprised me is how nice the vehicle rides. It is a very comfortable vehicle even for hours long drives. The turbo provides extra power for towing and when speed is needed. I very much like the vehicle and would buy another one.
Recommended
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JJ
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JOSEPH J.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
Verified Review

Love it!

I would bye another. Runs great,love the power it has.Have not try to tow anything but sure it would do just fine. Fun to drive does not have the tow package. The tires are not that good in the snow. Bye
Recommended
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BS
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BRIAN S.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/09/2025
Verified Review

A Sexy Hot Mess

The look and feel are great. It truly is fun to drive. I towed a 3,000 pound camper with it and it did fine (except for the mpg). I would never consider pulling its 5,000 limit. It's tight on storage inside and out. I could fit more into my Honda CRV. There is very little leg room in the back seat. Lots of little glitches that need to be addressed. Biggest issue I have is with the transmission. The dealership can't figure it out.
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Hyundai Motor America responded on 01/09/2025 12:39 PM

Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
BR
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BRIAN R.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
Verified Review

Pepe' Santa Cruz

I call my Santa Cruz Pepe' because it is that. It's been fun to drive. Great on long trips. It tows my utility trailer fine (10 '). Been happy with fit, finish and service. Oil changes and tire rotation only.
Recommended
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RB
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RORY B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
Verified Review

Fun and exciting to drive.

The Hyundai Santa Cruz is very fun to drive, and I feel excited to drive it every time. The only negative comment is that it is a bit sluggish when accelerating. But besides that, I really enjoy driving my vehicle and would highly recommend. It also is great for carrying small items and landscaping materials.
Recommended
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SD
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STEVEN D.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2024
Verified Review

Awesome vehicle

I like everything, just the way it is. What more can I write in 127 words. It is perfect. I can't make this any clearer. Why 200 words minimum? If it's perfect it's perfect. You wanted my opinion here it is.
Recommended
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AM
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ADAM M.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2024
Verified Review

Santa Cruz 2023 SEL Premium w/Activity bundle

This truck is excellent. It drives very comfortably and picks up speed no problem. Handling and breaking are easy. Absolutely beautiful exterior design. Lots of storage under the rear seat, trunk, and extra hatch storage in trunk is a nice feature. Enjoy the sliding middle back window and powered sunroof. Just enough truck bed space to assist in moving/transporting large items but also compact and simple for parking and has a great turn radius. I love driving and owning this vehicle. It’s the go to vehicle for all adventures!
Recommended
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JT
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JAYPIE T.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/14/2024
Verified Review

santa cruz

santa crzu’n good vehicle its just I have an issue that never been resolve yet by service due to when I take it in they said they could not duplicate the problem.. I think the issue is more to the direct injection..
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JG
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Jason G.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2024
Verified Review

Great vehicle

The Hyundai Santa Cruz has been an amazingly comfortable vehicle to drive and own with a few minor issues to speak of. The fuel door had to be pried open due to it not releasing after pushing on the door to open while to vehicle was unlocked. Also, have had the occasional issue with the bluetooth not connecting upon starting the vehicle. Occasionally the selection buttons for android auto will not show up on the screen even with it connects via Bluetooth.
Recommended
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KC
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KAYLA C.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/03/2024
Verified Review

Eye catching light truck

Easy to drive, easy to park, and overall headache free. Decent on gas compared to other light trucks. Eye catching wherever I go. People are always asking me "What is that??" They love the color and design.
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