The worst I don't purchasing experience of my life!
The Santa Cruz activity package purchase has been an ongoing nightmare! We were totally ripped off. My husband and I have purchased several new vehicles in the past with great results and truly wonderful experiences. This purchase however, has been a nightmare. Every possible ancillary contract was added. We relied to about our trade in. The acting GM (and that does not stand for good man-more like ghastly mistake), was the most rude, arrogant liar my husband and I have ever come across in business. The purchase of our vehicle has negatively affected so many aspects of our lives. They lied about are trade-in amount they promised. They caused our credit scores to tumble. They added every possible ancillary contract they could without our consent. We did not receive those contracts for 14 months after the purchase. This is just the tip of the iceberg! I'll stop here as I am starting to shake...seriously.