2023 Hyundai Santa Fe Plug-In Hybrid Reviews - Verified Owners

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(Avg. out of 10)

Reviews

4.4

(175 Reviews)

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Edward B.

2023 Hyundai Santa Fe Plug-In Hybrid

Verified Owner

05/06/2025

Verified Review

Very disappointed in throttle hesitancy; horrible media performance.

A dangerous car that should be recalled with a class action lawsuit. The transmission and throttle response, where the system cannot decide where the power is coming from, has dangerous hesitant tendencies that could cause a serious accident. The infotainment system is horrible. No aux jack, and the system refuses to even recognize most external sources such as a portable CD player. Also, a flash drive with individual playlists are not recognized, and the system usually plays songs in random order. The only way to order the system to act coherently is by one long list of audio pieces that will only play in reverse order to how they were created on a computer. There is not even an option to choose a reverse order so it can finally play the list in order. This horrible system would have been a deal breaker if I knew it was this bad. And the interior styling is horrible. The passenger dash looks like a woman's vanity table and is useless. The headlight styling is the ugliest I ever saw. Why not make a utility vehicle more masculine?

Hyundai Motor America responded on 05/07/2025 06:31 AM

Good day Edward, we would like to apologize for the issues you've been experiencing. We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc

Seth M.

2023 Hyundai Santa Fe Plug-In Hybrid

Verified Owner

05/01/2025

Verified Review

Great car for this price point

This car has a lot of features at this price point mechanically it seems very sound as well. I have had a couple of minor electrical issues but no major issues of any kind. The automation is good. The interior features and interior design are both fantastic

Recommended

Thomas S.

2023 Hyundai Santa Fe Plug-In Hybrid

Verified Owner

04/29/2025

Verified Review

Great

This car has good economy for the size vehicle it is.

Recommended

Edwin B.

2023 Hyundai Santa Fe Plug-In Hybrid

Verified Owner

04/29/2025

Verified Review

Unsafe safety features

The safety features on the care make it less safe

Hyundai Motor America responded on 04/29/2025 01:38 PM

Safety is our top priority; we would like to contact you to discuss your concerns further. Thank you. ^cc

Hillary K.

2023 Hyundai Santa Fe Plug-In Hybrid

Verified Owner

04/21/2025

Verified Review

It’s a vehicle.

It does what it needs to do. It’s comfortable for the family to ride in. I think my disappointment is mostly that the last PHEV I had was way more efficient and I had more control over when the EV could be used.

Hyundai Motor America responded on 04/21/2025 01:49 PM

Hillary, thank you for sharing your impressions of your Hyundai vehicle. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer's preferences. ^cc

Julianne B.

2023 Hyundai Santa Fe Plug-In Hybrid

Verified Owner

04/18/2025

Verified Review

It’s a good car for the money

I’m don’t love the finishes in this as much as I loved my Palisade. It feels louder and not nearly as high end. I love the gas mileage and it ya a solid little car in terms of safety features and cameras based on the competitive options.

Leonard A.

2023 Hyundai Santa Fe Plug-In Hybrid

Verified Owner

04/18/2025

Verified Review

It’s fairly good

Basically, it’s a good auto. It’s easy drive but could do with a little more power. The only anoiance that I get is the occasional message that I get on the dash screen that usually corrects itself before I have to do anything. The only big complaint that I have is the dealerships. I have had trouble with two different dealerships trying to rip me off.

Dan H.

2023 Hyundai Santa Fe Plug-In Hybrid

Verified Owner

04/11/2025

Verified Review

Very happy with this car, no major complaints

This car does everything I expected it to, and it does it well. If i were to list any minor complaints, it would be these: 1) The backup signal is absurdly loud, wakes up everyone in the house, and probably a few neighbors too. 2) The EV/HEV button doesn't seem to really do anything, it would be nice to be able to switch to a realistic all-electric mode when the battery is charged.

Recommended

Christopher L.

2023 Hyundai Santa Fe Plug-In Hybrid

Verified Owner

03/06/2025

Verified Review

Love my frustrating Santa Fe

I love the vehicle with regard to design and comfort except when I return to my garage with plenty of battery charge left but have burnt gas for unexplainable reasons. I bought the vehicle as part of my social contribution to combat climate change.

David A.

2023 Hyundai Santa Fe Plug-In Hybrid

Verified Owner

09/25/2024

Verified Review

Local - Long Distance driver

Midsize SUV - Good value/quality for the money Seats five moderately comfortably, depending upon the size of the three passengers in the second row. Driver seat is insufficiently padded, becomes uncomfortable on medium/long drives. Software used to control the safety features could use some user feedback inspired tweaking.

redacted r.

2023 Hyundai Santa Fe Plug-In Hybrid

Verified Owner

08/14/2024

Verified Review

Too many issues for a brand new vehicle

I don’t think it’s reasonable to pay $50,000 for a vehicle that in two years has had several major problems. The gentleman in the service department said they have quite a few new vehicles that have issues. I just wish the sales department would’ve been Transparent about that information at the time of the sale. Maybe I would’ve chose differently.

Hyundai Motor America responded on 08/14/2024 10:50 AM

Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

John S.

2023 Hyundai Santa Fe Plug-In Hybrid

Verified Owner

07/12/2024

Verified Review

Plug in hybrid range

Really need 50 or more plug in hybrud miles versus 30, which is really 20, which is not enough. Most plug in hybrids were 30 except rav4 plug in which was 50, but i did not wnt toyota. Anyway 30 is a pain, 59 would have covered myneeds

Michael L.

2023 Hyundai Santa Fe Plug-In Hybrid

Verified Owner

03/06/2024

Verified Review

One of the best vehicles I've ever owned

One of the best vehicles I've owned. Love the handling especially in the snow. It's a plug-in hybrid so I can't knock the range and extra mileage for just around Town. Love The styling. Fits the whole family.

Recommended

FRANK L.

2023 Hyundai Santa Fe Plug-In Hybrid

Verified Owner

03/06/2024

Verified Review

We like this car a lot

This car has totally met our expectations. It is our third Hyundai and the best one yet. It is quite comfortable and pleasure to drive. The features are well integrated and I particularly like the self-dimming mirror.

Recommended

DAVID A.

2023 Hyundai Santa Fe Plug-In Hybrid

Verified Owner

02/07/2024

Verified Review

Santa Fe Plug-in

Purchased new and began driving it on the 28th of October 2023. Today, the 7th of February 2024, the car has 8,738 miles on it. Previously owned a 2020 Santa Fe non-hybrid. I feel the car is somewhat underpowered although adequate for routine driving. The plug-in is supposed to have a 30 mile EV range. I believe this is inadequate for the area in which I live, which is within 30 miles of downtown Denver. Realistically, to fully benefit from the EV propulsion the EV range should, at minimum, be 60 miles. I have just driven 25 miles (local, routine drive) on a full charge and the car indicates an average mileage rating of 109 mpg with 6 miles of EV range remaining. Since refueling (104.5 miles) the average is 53.2 mpg and the all time average is 31.0 mpg. The 8,738 miles include one drive of 4,200 miles and two drives of over 900 miles each on hybrid only with no plug-in charging. The hybrid only mpg averaged between 25 & 30 mpg which I believe is less than should be expected. Long drives can become a bit uncomfortable as the seating support is less than optimal and marginally adequate for a man of 236 pounds. Ergonomics are mostly excellent. I am not enamored with the button gear selection scheme. It is not easlily, safely, intuitively, and/or quickly activated. I greatly appreciate the on-dash screen display of the lane along the side of the vehicle when the turn signal is activated. A dash cam option to utilize the four cameras for full time recording would be a welcomed addition. I have some objections to Hyundai's chosen programming for specific safety features (adaptive cruise control, lane keeping, forward collision avoidance, etc.). Overall the car is of high caliber of construction, stylish, and comfortable. I believe it to be, in the whole, above average in value for the cost.

ANKITA M.

2023 Hyundai Santa Fe Plug-In Hybrid

Verified Owner

12/31/2023

Verified Review

Fuel odor comes inside the cabin

Manufacturing defects with my Santa Fe phev and Hyundai is not fixing it. There's a bad fuel burning odor that comes inside the cabin when car is running. It suffocating people inside the car. The heated air keep flowing inside the car even after turning off the fan/heating. These are major concerns and worst of all Hyundai is not fixing it.

Hyundai Motor America responded on 01/03/2024 03:18 PM

Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

SALLY W.

2023 Hyundai Santa Fe Plug-In Hybrid

Verified Owner

12/29/2023

Verified Review

Great vehicle - wish the ride quality was not as harsh!

Great vehicle - wish the ride quality was not as harsh! Great vehicle - wish the ride quality was not as harsh! Great vehicle - wish the ride quality was not as harsh! Great vehicle - wish the ride quality was not as harsh!

Recommended

Mark P.

2023 Hyundai Santa Fe Plug-In Hybrid

Verified Owner

12/27/2023

Verified Review

Like the car features. Disappointed in gas mileage and having to purchase all wheel drive and panoramic sunroof.

Too long to charge battery, our Chrysler Pacifica PHEV only takes about 2 hours and we get about the same electric mileage. Overall mileage is terrible, I did better with my gas 2019 Santa Fe. I don't need the all wheel drive and Panoramic Sunroof in Florida, the extra weight isn't worth the diminished fuel mileage. I would rather have a larger fuel tank so I can at least drive 300 miles without having to fill up. My Pacifica can provide heat without have to run the engine. The EV/PHEV button is useless. I find myself stopping and restarting the car at stoplights to shut off the engine and try to use battery. Does the Hybrid model get better mileage than the PHEV? Like I said earlier the extra weight and decrease fuel mileage from the all wheel drive and Panoramic Sunroof is a real downer, why can't I order a vehicle without these items, but with the other features that my vehicle has. I was one of the original Sonata Hybrid owners and we got about 35 MPG. I had hoped that the technology progressed since then and that the Santa Fe would have better highway fuel economy. Mixing the PHEV and gas mileage is very misleading. My Pacifica breaks out the mileage for each category. Please continue to have a space for a full size spare. We travel a lot and always carry a full size spare in EVERY vehicle we own, (I realize we might be the minority, but I have changed many tires on interstate highways during our road trips.

Recommended

BERNARD D.

2023 Hyundai Santa Fe Plug-In Hybrid

Verified Owner

12/22/2023

Verified Review

Went well

Love it so far .. Time will tell, Do a summary in 6 months then 1 year. This will give you a better idea of any problems, likes and dislikes. It does not make sense to do a summary in the first month. Except dealer interaction questions.

Recommended

EDMUND G.

2023 Hyundai Santa Fe Plug-In Hybrid

Verified Owner

12/03/2023

Verified Review

Nice vehicle but might choose different dealer

Dealer original sale person was good but now experiencing difficulty with follow-up issues. Can’t seem to resolved the added $2,000 costs on the contract that were not reviewed properly with us a time of lease contract signing

Recommended