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SureCritic / Makes / Hyundai / Santa Fe / 2024

2024 Hyundai Santa Fe

Average Score

Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(1367 Reviews)
40%
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Reviews

Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(1367 Reviews)
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Reviews

DD
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Deb D.
2024 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2026
Verified Review

Sante Fe

This is my fifth Hyundai. Our youngest girls each got an Accent for graduation and I purchased a Tucson. We later bought another Accent and after 12 years I purchased the Sante Fe.
Recommended
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MP
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Mary P.
2024 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2026
Verified Review

Love my Santa Fe!

It’s great on gas and comfortable . Lots of room
Recommended
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MH
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Michael H.
2024 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/12/2026
Verified Review

Poor service and care for the customers

You wanted a survey with honest answers and you got it!
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Hyundai Motor America responded on 03/12/2026 03:28 PM

Michael, thank you for sharing your feedback on your experience at the dealership. We understand your concerns about the service you received and the interaction involving the dealership. We continuously monitor feedback to improve our customer service experience. Your feedback will be taken into consideration, and we apologize for the inconvenience caused. Each dealership runs its own operations, but we hold them to the highest standards. If you’d like to discuss more details with us, please call us at 800-633-5151. Thank you. ^cc
KK
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Kevin K.
2024 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2026
Verified Review

Loe our Santa Fe!

Excellent SUV with lots of room and lots of terrific comfort features.
Recommended
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CC
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Carl F C.
2024 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/11/2026
Verified Review

2024 SantaFe XPS

Generally adequate but greatly lacking in features and amenities.
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Hyundai Motor America responded on 03/11/2026 01:45 PM

Hello Carl,

Thank you for sharing your feedback about your 2024 Santa Fe.
We truly value hearing from our guests and continuously monitor feedback to enhance our products and services.
If you need any further assistance, we encourage you to contact our Customer Care team at 800-633-5151. One of our representatives will be happy to assist you further. ^cc
SS
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Sue S.
2024 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2026
Verified Review

Alexis

Characters
Recommended
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CB
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Carl B.
2024 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2026
Verified Review

Great all purpose SUV.

Very roomy and comfortable with good gas mileage.
Recommended
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RS
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RANDY S.
2024 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2026
Verified Review

Love the new style of the vehicle.

Vehicle is very comfortable and lots of space for people and almost everything else.
Recommended
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SS
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Scott S.
2024 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2026
Verified Review

Great stuff hauler

So nice to finally have a comfortable smooth and quiet ride, and one that is still capable of hauling stuff. The hatch is pretty vertical compared to most SUVs that slope in and lose so much storage space. The back seats lay pretty flat so can set things on them with minimal risk of tipping. And such a smooth ride to boot.
Recommended
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SS
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Sandeep S.
2024 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/09/2026
Verified Review

They did not have a part for my Recall. No one called.

No service at all.
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Hyundai Motor America responded on 03/10/2026 07:48 AM

Hello Sandeep, thank you for your feedback regarding your 2024 Hyundai Santa Fe. We’re sorry to hear about your experience. If you’d like to share more details directly, we encourage you to contact our customer care center at (800) 633-5151. One of our representatives will be happy to assist you further. Thank you ^cc 
DC
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David C.
2024 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2026
Verified Review

Very reliable vehicle

I have not had any issues with this Santa Fe except factory recalls (which are few). I’ve had owned a different Hyundai vehicle since they came to the USA. They all have been very good with no major issues with any of them.
Recommended
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RB
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Ronald B.
2024 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/09/2026
Verified Review

Fun to drive

decent car
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RG
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Ronald G.
2024 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2026
Verified Review

it is the beat vehicle that i every own

my santa fe is the best vehicle that I every own
Recommended
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LH
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Loredana H.
2024 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/09/2026
Verified Review

I like it but I had some issues with it.

My SUV is only 15 months old, and my radio has been out for days, then turns back on. If I call for service, they never have an appointment available, and they don't have a loaner for you. My windshield wiper hasn't been working since the day I got the car. I've told the service department many times at my appointments, and they've said it works. I never see water shot out. I know how to use it. I'm not dumb. They also said I need a diagnostic check and that they'll need my car for a few days without a rental. You don't have rentals. That's terrible.
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Hyundai Motor America responded on 03/10/2026 06:48 AM

Hello Loredana, thank you for your feedback regarding your 2024 Hyundai Santa Fe. We’re truly sorry to hear about your disappointment with radio and windshield, we encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. If you have any questions or concerns about Hyundai vehicles, please contact our customer care center at (800) 633-5151. One of our representatives will be happy to assist you further.  Thank you ^cc   
CR
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Campbell R.
2024 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/09/2026
Verified Review

Electrical System Gremlins

Too often I return to car after being gone for an hour or two and the car has been turned back on with the fan motor operating. The technician said this was to cool down the engine in hot weather. This happens even when it has been below 30 degrees for over a month. I find this excuse totally bogus. He just refused to trouble shoot the electrical system.
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JG
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James G.
2024 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/09/2026
Verified Review

Worst service

I purchased my 2024 Santa Fe brand new off the truck from the factory. 13 months later it stopped running. It took 5 months to process the repurchase. Then I purchased a 2025 Santa Fe and 5 days later with 275 miles on it the transmission went out and needs to be replaced. I have been without my vehicle for another 3 weeks now. This is unacceptable service.
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Hyundai Motor America responded on 03/09/2026 01:45 PM

Hello James,

Thank you for your review. Hyundai is committed to providing the best possible product experience, quality, and value. Hyundai greatly values our customers’ feedback, and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. ^cc
RB
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Richard B.
2024 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/09/2026
Verified Review

Just missed the mark for this long time Hyundai owner

I really wanted to love this car because, on paper, the 2024 Hyundai Santa Fe has a lot going for it. The redesign looks great, the interior is modern, and it is packed with technology for the price. The screens, driver assist features, and overall interior layout feel very upscale. The first and second rows are comfortable, and the ride itself is smooth and enjoyable for everyday driving. Hyundai also marketed this model as having a third row, which sounds like a big plus for families. Unfortunately, in reality, the third row is extremely uncomfortable and honestly almost not worth having. It’s very tight, and I can’t imagine anyone sitting back there for long. On top of that, when the third row is up the trunk space basically disappears, so do not plan on a third row and luggage or shopping. Another frustrating design choice is that the third row doesn’t fold automatically. It takes effort to fold up and down, and it becomes a hassle if you need to switch between passenger space and storage. My biggest issue, though, has been reliability and service. My 2024 Santa Fe has been in the shop multiple times already. Getting things fixed has been a challenge and it often feels like you have to fight to get issues addressed. On top of that, the dealership never seems to have loaner cars available, so you really need to have a backup vehicle if your car needs service. In fact, I ended up keeping my 2020 Hyundai Santa Fe because I don’t trust the reliability of my 2024 enough to rely on it as my only vehicle. One more thing I would strongly caution buyers about: I bought the matte paint finish and I would not recommend it. It looks nice at first, but it is extremely difficult to maintain and keep looking good. Overall, the 2024 Santa Fe has a lot of nice features and a beautiful interior, but between the impractical third row, lack of cargo space with it in use, and the reliability/service frustrations, it hasn’t lived up to expectations for me.
    Value
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Hyundai Motor America responded on 03/09/2026 11:14 AM

Hello Richard,

Thank you for your review. Hyundai is committed to providing the best possible product experience, quality, and value. Hyundai greatly values our customers’ feedback, and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. ^cc
KS
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Karl S.
2024 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2026
Verified Review

Great Ride

Love the look
Recommended
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ES
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Erika S.
2024 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/09/2026
Verified Review

Customer service

Customer service and communication has been a joke. I will never purchase a car at this dealership or this maker
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Hyundai Motor America responded on 03/09/2026 10:24 AM

Hello Erika,

Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further ^cc.
DB
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DEANNA B.
2024 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/09/2026
Verified Review

Rides good easy to drive

rides good easy to drive
Recommended
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