I want to share my honest experience with Shorts Auto. My journey began at North Side Ford for an ABS
light issue. They took over a week just to read the test codes, which I had already checked myself. After that, they came back with a repair estimate of $10,000 for a fix that wouldn’t even resolve my ABS problem. I spent the whole day calling around to 30 different places, trying to get quotes for the necessary repairs. Later that day, Shorts Auto contacted me with a much better price on a new transmission compared to the rebuild quotes I had received, and theirs even came with a warranty.
One of the major issues I had with North Side Ford was their poor communication. It was nearly impossible to reach anyone for updates. In contrast, Shorts Auto went above and beyond, keeping me fully informed throughout the process. They completed the repair quickly, even finishing ahead of schedule.
If you’re debating whether to choose North Side Ford or a smaller shop, let this review serve as a testament to how much better Shorts Auto is. I’m incredibly grateful for their excellent service in getting my car back on the road. Thank you, Shorts Auto!
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Took my truck here for the first time. Chris quoted me well below what the dealership did, and was ab
le to get my truck done in a single day. I will definitely recommend his shop to all my friends and family, and he has a lifelong customer now!
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The shop is professional. You come in, they ask "what's the problem? " they make their recommendation
and cost. You pick up the car and go home. It's that simple. Costs are better than the dealership. I will visit again.
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We were very pleased our older truck was serviced efficiently. Reliable vehicles are important and th
e decision to call ''The Shop' was a real timely choice .
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