Friendly Mechanics - Easy to Work With and Schedule
The Rollin Rust garage has always been really easy to schedule with - available to get work done on t
ime and as scheduled. There are very rarely any surprises as to final costs of repairs which is great. All the guys I've worked with there were friendly and easy to work with/talk to.
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New Dimensions came thru again. Repairs were done as per estimate. I don't even look at the work anym
ore...I trust them. Russ and Lindsey are great on the front desk.
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I was on my way to see my sick hospitalized wife. The red lite for the anti freeze went on! I had no
knowledge to fix it as I knew nothing about cars. I bought anti freeze but couldn't open the cap! Thank God the head mechanic was on duty and he took the time to quickly fix it so I could get to the hospital on time! Thanks!!!
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I drove across a concrete block while pulling into a parking slot at my doctor's office, and when I r
eversed my car to back away from the block, it ripped my front bumper loose across the entire front of the car. My spouse called Mile Repair the following morning, and although it would not have been a major repair, they agreed to look at the car right away. Long story short, Mile put my bumper back together and sold me a new battery all for a very reasonable price. A short time later, I picked up my car and you couldn't tell it had even been damaged. I am so grateful to these guys for their service!
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We needed to find out why our truck AC wasn't working well. Searched online and chose AZ Auto Air due
to the huge amount of great reviews. They are well deserved!! Great service, honest evaluation of our issues - no attempts to upsell as happens at other car repair places. Great customer service and easy to set up an appointment too.
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I just want to share what a great experience I had with Jake one of your Service Advisors and the way
he communicated with me while my car was in the shop at your dealership. I work on the phone so it would be hard for me to talk with him via a phone call. He is a great texter through your app, and he kept me informed during the process.
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New to the Scottsdale area, it's always a challenge finding a place that you can really trust when it
comes to servicing your vehicle, a place that will give you options (spending time to really understand your needs and limitations) and shoot straight with you. Needing service for a 25 year old sports car, finding parts can sometimes be a challenge, but even more challenging is finding someone you can trust in the process. After having a very disappointing experience at two other local repair shops (which I walked out of), I called CarLife hoping for a better experience. I knew immediately after speaking with Elsie, that this place was different, their quotes were fair, they openly discussed my options (and trades offs), and their customer service was highly responsive and simply outstanding. Thanks Elsie and team - could not have asked for a better experience!
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They are the most honest and wonderful people that work there. Compared to my Mercedes dealer which i
s after the money not the customer.! I have recommended them to my friends as well. Very trustworthy and knowledgeable on Mercedes Benz and do not overcharge for anything. I will be a regular customer there for all my service needs on car.
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The service team and Lynn did a great job getting us back on the road after rabbits chewed through ou
r dash lights cables. They ran the updates for security and engine monitoring logic under the required services that needed to be done. We also had some damage. I like the way everything was itemized for our approval. This process was so easy with no pressure to upsell. I expected the worst having dealt with other dealerships but this was fast, convenient, friendly service. Thanks Lynn, it was a pleasure doing business with you!
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We had a great relationship with Earnhardt of Gilbert our salesperson gave us the opportunity to test
drive our Genesis GV 70 Jack Peoples our salesperson he was very knowledgeable about the vehicle, no high pressure , and kept us informed about our vehicle arrival. We also had the opportunity to have Meagan McClearn
Come to our home and spend time teaching us all about the safety features and operations of the vehicle!
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