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New Dimensions Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(311 Reviews)
95
Write a Review
Schedule Appointment

Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

New Dimensions Automotive is a reputable, family-owned auto repair shop in Mesa, AZ, founded in 2005 by Jaime and Nikki Tejeda. With over 25 years of technical experience, Jaime, a factory-trained BMW master technician, leads a team of skilled technicians with 40 years of combined expertise. Offering expert services, including scheduled New Dimensions Automotive is a reputable, family-owned auto repair shop in Mesa, AZ, founded in 2005 by Jaime and Nikki Tejeda. With over 25 years of technical experience, Jaime, a factory-trained BMW master technician, leads a team of skilled technicians with 40 years of combined expertise. Offering expert services, including scheduled maintenance, diagnostics, and repairs for all vehicle types, they have earned the trust of Arizona drivers for their outstanding service, reflected in their A+ Rating with the Better Business Bureau, 5-star ratings on Google and social media, and the title Neighborhood Favorite. ...more

Categories
Auto Maintenance, Auto Repair, European Auto Repair
Contact
(480) 218-0096
Visit Website
Opening in 35 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Arizona
2733 N Recker Rd Mesa, AZ 85215
Get Directions

Affiliations

New Dimensions Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(311 Reviews)
Write a Review
Recent Reviews
JH
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Jerry H.
Mesa, AZ
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Excellent service
We had emergency issue with car having fuel pump leak. The guys at Dimension got us in and out on the same day. They explained all work needed and expected cost. We will definitely go back.
EC
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Etta C.
Scottsdale, AZ
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Oil change /tire rotation .
I have been coming here for many years, and I trust no one els with our vehicles. Always fast service and they take very good care of you. You guys are awesome!!
RH
Richard H.
Mesa, AZ
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Great Service!
Great Service!
Been doing business there for over 20 years!
Richard Hinseth
3838 N St Elias Circle
Mesa Az 85215
DH
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David H.
Mesa, AZ
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Excellent and timely service
Appreciate a very professional and customer friendly service location.
Manager from New Dimensions Automotive responded on 06/03/2025 07:43 PM

Thank you David, that is our goal - provide excellent and timely service.  We appreciate you recognizing our team and look forward to your next visit.

LW
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Loren W.
Mesa, AZ
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Great company
We know that our 2 Toyotas are always in great hands when leaving them at New Dimensions . We appreciate the great customer service provided by Jaime and his crew.. They are very fair in their pricing and very communicative of any problems they may find prior to doing the work, which is appreciated.
Manager from New Dimensions Automotive responded on 05/28/2025 09:50 PM

We appreciate your trust in us with your Toyotas! Thank you for recognizing Jaime and the team for fairness and strong communication - exactly what we strive for.  Thanks for choosing New Dimensions - we are here when you need us! 

Verified Customer
Porsche Macan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Porsche Macan
fantastic service and honest on their price and time and o complete. Well worth the drive!!
Manager from New Dimensions Automotive responded on 05/28/2025 09:52 PM

It's great to hear you had such a positive experience with us! Thanks for making the drive and allowing us the opportunity to work on your beautiful Porsche.  Until next time -safe travels!

TM
Tavi M.
Mesa, AZ
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
good work
They are very honest they did a very good job and we trust them and I recommend them to everybody
Manager from New Dimensions Automotive responded on 05/28/2025 09:54 PM

We appreciate your glowing feedback! Honesty is the only way!  It's great to hear that you had a wonderful experience with us and that you trust our work. Your recommendation means the world to us! Thank you.

MM
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Mary M.
Mesa, AZ
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
My New Auto Repair Business
This was my first visit to New Dimension and I will definitely be back. They are very professional and courteous and their Technicians serviced my car to my complete satisfaction.
Manager from New Dimensions Automotive responded on 05/28/2025 09:56 PM

Thank you so much Mary for giving us a try!  It's fantastic to hear that your first visit went so smoothly!  We aim to please and promise to be here when you need us again.  We appreciate the stellar review!

JM
Jackie M.
Gilbert, AZ
Chevrolet Camaro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
1995 z28 Camaro
Great place to take my 1995 z28 Camaro . I don’t trust many places these guys have my car running like it was new.
Manager from New Dimensions Automotive responded on 05/21/2025 05:21 PM

We appreciate you choosing us to work on your Camaro.  Thank you so much for the excellent review.  We look forward to your next visit!  Happy Driving!

RS
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Rick S.
Mesa, AZ
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Great trustworthy reliable shop
These guys do an amazing job very thorough responsive and reliable. A great experience.
Manager from New Dimensions Automotive responded on 05/21/2025 05:23 PM

Thank you! We appreciate you taking time to share your great experience.  We are here when you need us! 

Verified Customer
Mesa, AZ
Lexus NX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
My Favorite Automotive Place
Very friendly and very thorough.
Manager from New Dimensions Automotive responded on 05/21/2025 05:25 PM

We are honored to be your favorite! Thank you for choosing us - we look forward to your next visit.

Verified Customer
Mesa, AZ
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Excellent as always
Always a good experience. I know I can trust their work. Friendly, informative, on-time.
Manager from New Dimensions Automotive responded on 05/05/2025 04:15 PM

We're glad to hear that your visits with us have been a good experience! Trust is hard to come by, so it means a lot to us that we earned it. Thank you for choosing New Dimensions!

CC
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Chad C.
Mesa, AZ
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
New Dimensions Auto Repair
As Always A Great experience! I have been coming to New Dimensions for almost 20 years & highly recomend them to anyone looking for a Customer service experience that exceeds the industry standard. A family owned & operated shop.. It’s worth the wait if they can’t get to you right away.. Which is an indication of their reputation.
Manager from New Dimensions Automotive responded on 05/05/2025 04:21 PM

Thank you for the MANY years of support and loyalty to our shop.  We know it gets busy, we're working hard to add additional personnel and lifts at a satelite location so we can offer even more appointments.  Your approval means a lot to us!  Thank you for choosing New Dimensions.

JS
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John S.
Mesa, AZ
Cadillac SRX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Deferred maintenance IS maintenance!
For many of us, taking the family car in for repairs requires a complete reshuffle of calendar and finances. So, time and money are precious. Our 3-car family has made the trek to the NDA shop on Recker recently. Each time we have received xlnt service, from appt reminders to vehicle diagnosis to estimate to repairs to pickup and pay. Jaime and the NDA crew are my choice for Mechanic(s) of the Year 2025, and it's only April.
Manager from New Dimensions Automotive responded on 04/25/2025 05:57 PM

Yes, you are so right! Being without a vehicle can be a real hassle for families, and we understand this.  This is why we strive to manage our shop schedule as efficiently as possible and keep customers informed on our progress.  We truly appreciate your excellent review and your nomination for Mechanics of the Year!! :)  Your approval and recommendation is better than any trophy - Thank you so much! 

AW
April W.
Mesa, AZ
Pontiac G6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
Category: Service
Spoke to Randy. He said took the vehicle there, they were unable to find a transmission for it, they don't rebuild transmissions. They called around and found it at another place, they weren't charged at all for the diagnosis.
Recommended
Manager from New Dimensions Automotive responded on 04/25/2025 05:59 PM

Jaime is likely who helped you since we do not have a Randy on staff.  Regardless we are happy to hear our team was able to refer you somewhere to help get things taken care of, and at no charge to you.  That's great! We are here for you if you need anything else.  

Service Coupons and Posts
Thank you for your continued loyalty over the past 20 years. We are truly grateful for your trust in Jamie, Zach, and our team.
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Thank you for your kind words about our staff and service flow. We are committed to providing efficient service for a great customer experience.
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Thank you for recognizing our commitment to honesty and reliability. We prioritize our customers' needs without pressure, ensuring a trustworthy experience.
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Thank you for your positive feedback. We pride ourselves on transparent service and appreciate your trust in our team.
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Thank you for your kind words. We appreciate your trust in our team and are committed to providing outstanding service.
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Thank you for your kind words and trust in our services. We appreciate your referrals and are committed to serving you and your community.
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Thank you for your high recommendation and kind words. We are dedicated to providing excellent service and appreciate your support.
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Thank you for your kind words. We strive for excellence in service and appreciate your recommendation.
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We sincerely appreciate your gratitude. Your support motivates us to continue delivering excellent service at New Dimensions Automotive. Thank you for choosing us.
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We appreciate your trust in New Dimensions Automotive. Your peace of mind is our priority, and we are glad to have met your expectations.
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Thank you for your kind words about Zack and our team. We are dedicated to providing responsive and professional service to our valued customers.
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Thank you for your long-standing trust in New Dimensions Automotive. We appreciate your kind words and commitment over the years.
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Thank you for your kind words. We appreciate your support and are glad to hear about your positive experiences with our team.
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We appreciate your recognition of our commitment to transparency and affordability. Thank you for choosing New Dimensions Automotive for your auto maintenance needs.
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Thank you for your continued trust in our services. We appreciate your kind words and are committed to maintaining our high standards for reliability and value.
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Thank you for your kind words. We take pride in delivering exceptional service and appreciate your trust in New Dimensions Automotive.
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Thank you for your kind words. We appreciate your trust in New Dimensions Automotive and look forward to providing excellent service for your vehicles.
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Thank you for your thorough review. We are pleased to hear that you saved both time and money with our services at New Dimensions Automotive. Your trust is valued.
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Thank you for your positive feedback. We are pleased to hear about your great experience and look forward to serving you again.
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Thank you for your kind words. We are committed to providing caring and honest service for both you and your vehicle.
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Thank you for recognizing our commitment to excellent service. We appreciate your support and look forward to serving you again.
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Thank you for your kind words. We are committed to providing thorough service and appreciate your trust in our team at New Dimensions Automotive.
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Thank you for your positive feedback. We are pleased to hear our service met your expectations and was cost-effective.
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Thank you for your kind words about our friendly service and quality work. We appreciate your support and look forward to serving you again.
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Thank you for your outstanding review. We pride ourselves on professionalism and honesty in all our services.
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Thank you for your positive feedback. We take pride in providing efficient and quality service to our valued customers.
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Thank you for the outstanding review! We're thrilled our service has hit the high notes ?—just like a well-tuned engine! ? We're committed to keeping you rolling smoothly. Your recommendation means the world to us! ? #AutoExcellence #CustomerCare
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Thank you for your fantastic feedback! We're thrilled to know our "real good work" met your expectations. ?✨ We strive to keep your ride running smoothly—like butter! ? #AutoMaintenance #CustomerSatisfaction
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Thank you for the fantastic review! We're thrilled to hear your vehicle is running better than ever. ?✨ Just think of us as your car's personal trainers—always here to help it perform at its peak! #NewDimensionsAutomotive #HappyDriving
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We're thrilled to receive such fantastic feedback! Our team strives to keep your ride smooth and your spirits high—after all, who says car care can't come with a side of kindness? ?✨ Thank you for your support! #CarCare #CustomerAppreciation
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Thanks for the feedback! We're thrilled your A/C is feeling chill again! ❄️ Fingers crossed that blower motor survives the monsoon like a champ! ?️ We appreciate your trust in us! #KeepingYouCool #NewDimensionsAutomotive
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Thank you for the great feedback! We're thrilled to keep you informed every step of the way—pictures are worth a thousand words, after all! ?? We're always here with a plan for your vehicle's future. See you at your next service! #NewDimensionsAuto
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We're thrilled to be your “go-to” for all things automotive! ?? Honest estimates and friendly service are our pride! Thanks for trusting us with your vehicles! We're here to keep those wheels turning smoothly. ?️#CustomerAppreciation
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⚡️ Keep your car’s battery healthy and avoid the surprise of a no-start situation! Regularly check terminals for corrosion, ensure connections are secure, and give it a gentle clean every now and then. #BatteryHealth #AutoMaintenance #newdimensionsauto
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Thanks for the stellar review, Elke! We're thrilled to be your go-to shop and provide you with peace of mind. We'll keep up the great work! ?? #CustomerCare #AutoMaintenance
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? A big thank you for the 5-star review, Pete! We're thrilled to hear that we could provide you with excellent service and go the extra mile with our free inspection. We appreciate your support! ?? #CustomerAppreciation #AutoMaintenance
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Thank you for the ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you appreciate our honesty and customer service. ? We truly value your recommendation. #CustomerLove #HonestyMatters #TopNotchService #Mesa #NewDimensionsAuto
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Thanks for the kind words, Anne! ? We're so glad you had a great experience with us. #ExcellentService #NewDimensionsAutomotive #Mesa
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Thanks for the kind words, Dan! ? We're proud to provide honest and reliable service in Mesa. #NewDimensionsAutomotive #Mesa #HonestService ?
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Thank you! We're proud to provide honest service and help keep your vehicle running smoothly. ?? #Mesa #HonestService #NewDimensionsAutomotive
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thank you!!! #HappyCustomer #NewDimensionsAutomotive #Mesa
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Thank you so much Anca! ?? #Mesa #CarService #Reliable #Trustworthy
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We're so glad we could help you out, Les! ? Our team at New Dimensions Automotive is committed to providing top notch, world class service at an affordable price. #HappyCustomers #Mesa #AutoRepair #CustomerService
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Thanks for the great review, Jim! ? We're so glad you had a great experience with us. #HappyCustomer #NewDimensionsAutomotive #Mesa
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Thanks for your loyalty, Scott! ? We're proud to have kept your Hondas running smoothly for years. #Honda #Mesa
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EXCITING NEWS! We now offer Express Check-In at New Dimensions Automotive. It's Quick. It's Easy. It's Secure. Try it on your next visit!
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Thanks Jeffrey! We appreciate your loyalty and kind words. ? We're proud to have served you and your wife for so many years. #NewDimensionsAutoLLC #Mesa #AutoRepair #CustomerService
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