the service rep.was more than the best!Very satisfied with service done in a timley matter.I was goin
g to go buy him some staples at the dollar store but forgot.
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💯 Checks all the boxes. Excellent service, honest & fast.
Always love working with this team! Their communication is great, they don't talk down to me or use v
ague terms. They listen when I have concerns and address them. Their estimates on time & cost are usually spot on. They just finished replacing the turbo in our XC90 and they had it ready a week earlier than we expected! Thank you Quinn!
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I was very impressed with the way Town Center Automotive handled our recent services. . They were ver
y clear in communicating what work my vehicle needed, and I particularly appreciated the break down of what each diagnostic meant and then clear explanation as to what would be needed to fit it, how severe the issue was, and what the outcomes of not addressing the issues could be. This info came both via text and email, which was so helpful.
Everyone I interacted with was helpful, knowledgeable, and kind.
Will definitely use them again when our cars need something!
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Very accommodating. They go above and beyond what you would expect when it comes to figuring out prob
lems and meeting needs. Took truck into My Auto for oil change and after hearing the noise that I was going into dealership the next day for warranty diagnosis/repair, it was recommended that I wait for the oil change in case the dealership service dept might want to inspect or analyze the oil. That is an example of caring more about what is in best interest of customer and vehicle than making money on a scheduled service appt.
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Took my 2018 Genesis G80 in for general checkup & servicing. Brandi Johnson was my Service Advisor an
d she is outstanding. She made sure I had a loner car & confirmed it the day before. She stayed on top of the work & kept me updated as the work progressed. I have always been leary of dealerships but this one is good. Great job Brandi.
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