Arlington AutoCare


RC
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RACHEL C.
Arlington, VA
Volkswagen Tiguan
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2023
Efficient and trusted
Been coming here for several years and have yet to have a bad experience

RK
Rodney K.
Arlington, VA
Ford Focus
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2023 Category: Service
Rodney said they always did what he needed them to do.

RK
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REBECCA K.
Arlington, VA
Kia Soul
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2023
Fast, efficient inspection
I managed to be first in line for inspection and they opened right on time. After a comfortable wait in the lobby, my car was ready and good to go. Good service as always.

AM
Asad M.
Virginia
Honda Civic Cpe
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2023 Category: Service
Asad said he has gone to them for a long time.

SA
Samantha A.
Virginia
Dodge Avenger
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2023 Category: Service
Samantha said she had quick service and good customer service.

SD
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Sun D.
Alexandria, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/17/2023
Damaged my car and told me to come pay for it because I didn’t notice it two days later
I made a apt for a oil change and for a bulb to be looked at and they broke my release for my hood and never told me on site it took them 2 hours and they weren’t busy and it was because they broke my release cord one of the mechanics told me who dates a friend of mine I called and asked a question to see if they would mention it and didn’t so I did the fact that I still haven’t gotten the truth or anything speaks volumes about how they treat women and how they run a BUSINESS I drive almost 40 mins to them because he works there and they didn’t even appreciate me enough to tell me they broke the cord I’m not even sure they ever changed the oil but I’m sure they damaged my release cord and lied and it wasn’t necessary it’s a auto shop they could had been honest and then just fixed it instead they didn’t care and they let me go on my way and took my money imagine if I were there sister wife or mother it’s disgusting a shop full of dishonest man ! I’m grateful to my friends boyfriend who asked if they took care of it or were going to take care of it if he didn’t I would have never known they are dishonest I called three times in a week and was promised that the store manager would call me and he never did they said since I didn’t notice it they weren’t at fault they broke my car and then told me to bring it back so that they could help me fix it after they broke it and said nothing I’m a female so they took advantage of me this is the only place I have been for service on my car JP CALLED AND TALKED TO ME LIKE HE DIDNT CARE AND LIKE I HAD A REASON TO LIE KRISTOFF NEVER CALLED ME AND ALL OF A SUDDEN IS NEVER AT WORK IF YOU ARE A WOMAN HAVE A MAN TAKE THE CAR IF THERE WORKER WOULDNT HAVE TOL ME I WOULD HAVE NEVER KNOWN ON TOP OF GOING TO VACCUM MY CAR OUT I’m convinced it’s because I’m BLACK AND A WOMAN THEY ARE LIARS AND RACIST AFRICAN AMERICAN WOMAN BEWARE IF THE CABLE WERE MISSING OR BROKEN BEFORE SERVICE I WOULD HAVE BEEN ADVISED THIS MAN TOLD ME BECAUSE I DIDNT NOTICE IT THEY WONT BE RELIABLE for breaking it and not telling me

DG
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DOUGLAS G.
Arlington, VA
BMW 3 Series
verified customerVerified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/11/2023
See below
Service was polite and timely
It could have more attention to detail.
It would’ve been nice had they wiped center council steering wheel and seats off. They were sticky, etc..

CH
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CHARLES H.
Arlington, VA
Subaru Forester
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2023
Excellent customer service and professionalism
Arlington Autocare installed new tires on my vehicle. Although I purchased the tires online from another establishment, Arlington Autocare provided excellent customer service and professionalism.

DP
David P.
Arlington, VA
Porsche Boxster
verified customerVerified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/07/2023 Category: Service
David said the service took 4 hours when he was told it would take 2.

FK
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FRED K.
Arlington, VA
Honda CR-Z
verified customerVerified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/01/2023
Very disappointed with service
Poor service

GM
Greg M.
Alexandria, VA
Audi Q5
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2023 Category: Service
Greg said he trusts them and has been going for 10 years. They are a family business, he likes them, this is the third vehicle he has taken to them and they always do a good job.

KW
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katharine w.
Chevrolet Cruze
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2023
Easy, fast, friendly service
Arlington AutoCare took care of our diesel Chevy Cruze with no trouble at all. We dropped out, car was finished earlier than expected, and service was great. We'll definitely be back!

JT
James T.
Arlington, VA
Ford Edge
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2023 Category: Service
James said everything he asked for was done, done in a timely manner, and they had a friendly staff.

AG
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ALEX G.
Arlington, VA
Jaguar F-PACE
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2023
Great Quality Services -- Always
Arlington Auto Care is a great auto service company. And Numan Khan is always great to work with. The company provides great services, the costs are reasonable, and the folks there will work with you to try to find cost -effective solutions. I've been going there for years, and plan to continue.

Verified Customer
Arlington, VA
Subaru Impreza
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2023
Great experience at Arlington Autocare
I have been taking my cars to Arlington Autocare for years.
The employees are communicative and service is performed in the timeframe quoted. There are no surprise costs - everything is explained. The location is good too because you can go to a coffee shop or restaurant while waiting for your car if it’s a quick appointment.

DH
Dan H.
Washington, DC
Subaru Outback
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2023 Category: Service
Dan said it was a very positive experience.

KM
Kate M.
Arlington, VA
Honda Civic Si
verified customerVerified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/23/2023 Category: Service
Kate said probably, the price and the cost of everything wasn't the best.

ER
Eli R.
Virginia
Jeep Grand Cherokee
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2023 Category: Service
Eli said the employees were very helpful.

RG
Rachel G.
Virginia
Mazda CX-5
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2023 Category: Service
Rachel said she had an oil change. It took as long as they said it would. They did a good job.

LB
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LARRY B.
Washington, DC
Honda Accord Cpe
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2023
Friendly Service, Good work
I took my car (2003 Honda Accord) in to replace a broken glove compartment latch. I had taken the car around to the local Honda dealer and other auto service stations. The folks at Arlington Auto Car (which I had previously used) were by far the most knowledgeable, helpful and gave me the best price by far. The service representatives are friendly and patient. I plan to use Arlington Auto Care from now on for future servicing and repairs.
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