Master Auto Tech


JZ
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Jeannie Z.
La Conner, WA
Jeep Grand Cherokee
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2016
They handled my stressful situation in a way that made me feel at ease. I felt I could trust them from the start.
I would recommend Master Auto Tech very highly! I liked being treated as a person with a unique set of circumstances. Even being many miles away while the whole situation unfolded I always felt we were in very capable and trustworthy hands. My vehicle is now fixed and running great! When something needs attention in the future I won't hesitate to give them a call. I know the issue will be taken care of promptly in an efficient, professional manner. You'll get the most service for your dollar here!
Bob T. from Master Auto Tech responded on 10/20/2016 03:27 PM

Thank you Jeannie.
I'm glad we could be of service to you.
BT


PM
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Penny M.
Blaine, WA
Saab 9-3
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2016
Automobile service on Saab
Excellent and reliable service and staff.
Bob T. from Master Auto Tech responded on 10/20/2016 03:25 PM

Thank you Penny, we sure appreciate your encouraging comments.


MB
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Matt B.
Deming, WA
Kia Spectra
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2016
Great service and friendly
Came in for an oil change and also got a full diagnosis of the vehicle.
Bob T. from Master Auto Tech responded on 10/17/2016 10:58 AM

Thank you Matt. One of the value added items we provide is having a certified technician  assess the over all condition of your vehicle. We are happy to do our part in keeping your costs down by noticing problems before they become expensive repairs or worse yet before those problems leave you stranded along the road. It's how we serve you by caring for your car.


RI
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Rena I.
Bellingham, WA
Mercedes-Benz C280
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2016
Great Service!!
Master Auto Tech does a great job, very thorough and they know their stuff. Always feel taken care of.
Bob T. from Master Auto Tech responded on 10/13/2016 12:02 PM

Thank you Rena. It's always a pleasure.
Bob T.


SH
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Summer H.
Chevrolet Suburban
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2016
Suburban love
Took our suburban in for a tranny flush and I was surprised by the level of professionalism. Everything was thoroughly explained, my options were giving to me and the work was done before the estimated time. The atmosphere was pleasant, the space was clean and organized. We will be taking all of our car needs to master auto tech.
Bob T. from Master Auto Tech responded on 10/10/2016 02:38 PM

Thanks so much Summer. Giving you the best auto care experience possible is our mission here at MAT. When our friends feel well service by the way we care for their vehicles it makes our day.


AG
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Amber G.
Bellingham, WA
Honda CR-V
verified customerVerified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/09/2016
Honda CRV tune up
Good customer service. Work done on car was good, and without hassles. I felt the labor cost part of the bill was a bit higher than I would have expected, but overall would still recommend to others.
Bob T. from Master Auto Tech responded on 10/10/2016 02:40 PM

Thank you Amber for your positive review. We have the best technicians in town and we like to see they are well cared for. Serving you by caring for your Honda is why we open our doors every day.


AB
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Andrew B.
Bellingham, WA
Toyota Land Cruiser
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2016
Friendly and Fast
A bit more expensive than the dealer but they were able to get me in quickly and offered a better warranty on the repair.
Bob T. from Master Auto Tech responded on 10/05/2016 08:20 AM

Thanks so much for your honest review. As we are all dealer trained techs and service professionals we like to bring the best of both worlds; technical excelence with personal service. According to your assesment it looks like we have achieve our goal.
Thanks
Bob T.


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Joann A.
Lynden, WA
Dodge Charger
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2016 Category: Service
Joann said she took her vehicle in and left her keys in the possession of the business. They texted her to let her know what was going on and they fixed it. She really liked the people she worked with. They fixed her vehicle without her having to be there and it has not had any problems since.
Bob T. from Master Auto Tech responded on 09/30/2016 08:31 AM

Thanks Joann
We are all about service hrtr at Master Auto Tech. It is a pleasure to serve you by caring for your Dodge Charger.
Sincerely
Bob T.


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Sudarshan R.
Surrey, BC
Mercedes-Benz C220
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2016 Category: Service
Sudarshan said they gave him complete service.
Bob T. from Master Auto Tech responded on 09/30/2016 08:33 AM

Thank you Sudarshan
We appreciate your kind words and confidence by extending the privilege of bringing your Mercedes to Master Auto Tech.
Sincerely
Bob T


DL
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Diane L.
Bellingham, WA
Acura 3.2TL
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2016
Widowed, and my husband took care of our cars always...
I am a widow, and Bob and his crew have given me so much peace of mind in that I know very little about cars, but they take care of my car as if it were their own!
Bob T. from Master Auto Tech responded on 09/24/2016 06:32 PM

Thank you Diane. We take our responsibility to faithfully serve you and sincerely care for your car. It is our privilege for you to trust us with your transportation. 
Again appreciate your kind words.
Sincerely
Bob T.


JF
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James F.
Bellingham, WA
Mazda B2200
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2016
Peter went out and above to help me. Thanks again Peter:)
Peter went out and above to help me. Thanks again Peter :)
Bob T. from Master Auto Tech responded on 09/19/2016 08:54 AM

Thank you James. Peter does a great job and we appreciate your saying so. It's folks like you that make it all worthwhile.
Sincerely
Bob T


JD
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Joel D.
Bellingham, WA
Toyota Camry
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2016
Great Service
Very professional, very courteous, very friendly!
Bob T. from Master Auto Tech responded on 09/19/2016 08:56 AM

Thank you Joel. We so appreciate your kind words and highly value your confidence in us.
Sincerely
Bob T


DZ
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Dennis Z.
Lynden, WA
Chevrolet Malibu
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2016
Great service
Anytime you have to take your car in for a leak $$$$ signs go off in your head wondering how much it's going to cost. Enjoy telling Facebookland that Bob and his crew kept the expected expense way ender my expectation and everything was done within the time they told me. These guys are great.
Bob T. from Master Auto Tech responded on 09/19/2016 08:58 AM

Thanks so much Dennis. It's always a great to be able to save dollars while serving such great people.
Our pleasure
Bob T.


MV
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Maureen V.
Bellingham, WA
Mazda CX-7
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2016
Great Service
Always great service. Love Peters friendly manner :)
Bob T. from Master Auto Tech responded on 09/19/2016 09:00 AM

Thank you Maureen. SO glad we could take care of your Mazda. As always it is our pleasure to serve you.
Sincerely
Bob T


DS
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Daniel S.
Ferndale, WA
Nissan Pathfinder
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2016
Service
Done quickly and efficiently very good people to work with
Bob T. from Master Auto Tech responded on 09/19/2016 09:01 AM

Thank you Danial. It is our pleasure to serve you by caring for your Nissan.
Sincerely
Bob T


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Georgina G.
Bellingham, WA
Honda Accord
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2016 Category: Service
Georgina said she has been taking her vehicle to this business for years. They do a wonderful job and they are wonderful people.
Bob T. from Master Auto Tech responded on 09/19/2016 09:02 AM

Thank you Georgina. You're the best.
Sincerely
Bob T


HM
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Hilde M.
Bellingham, WA
Smart Fortwo
verified customerVerified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/31/2016
Honest owner.
There is no doubt that the owner runs this place with integrity. They are very pleasant to deal with. Services are expensive these days and the thing that catches the eye of the consumer is if the car has been vacuumed and if it has been washed. I noticed it had neither. The big flap that covered my rear engine was not put back, and it should have been. Again, small things, but they matter when your bill is several hundred dollars. I don't know anyone else who knows Smart Cars as well as them around here, so I will go back. They do well what matters the most.
Bob T. from Master Auto Tech responded on 09/01/2016 09:22 AM

Thanks for the mostly positive review. My apologies about the flap and I will personally make sure your car is washed and vacuumed next time. We really appreciate your input and value your continued confidence. It is our pleasure to serve you by caring for your Smart car.

Sincerely

Bob T.


DG
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Douglas G.
Bellingham, WA
Volvo C70
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2016
++++CRM
++++great shop, I would highly recommend!!!
Bob T. from Master Auto Tech responded on 08/18/2016 09:11 AM

Thank you so much Douglas. It is our lifes blood to have happy friends like you. Thanks for mentioning us around town also. Have a great day.
Sincerely 
Bob T.


LF
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Leigh F.
Vancouver, WA
Nissan Altima
verified customerVerified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2016
Reliable car service and maintenance
Very professional place! We turned our car in for annual maintenance and it came back with a full review via email. I feel so comfortable using this place for our car maintenance that we come from Canada to do it.
Bob T. from Master Auto Tech responded on 08/14/2016 09:28 AM

Thank you Leigh. We are very pleased to be able to care for your Nissian. Thanks for the encouraging words and your continued confidence.
Sincerely
 Bob T.


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Abrie S.
Washington
Volkswagen Rabbit
verified customerVerified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/12/2016 Category: Service
Abrie said the business was helpful and had good communication. She mentioned Peter, an employee was great at the service he provided.
Bob T. from Master Auto Tech responded on 08/15/2016 08:42 AM

Thanks Abrie.
We are certianly glad to have Peter representing the business. He truly seeks to serve people by caring for their cars. We really appreciate your great review.
Thanks again
Bob T.

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