I've been to a lot of dealers and had poor experienc
es, so I was relieved at how great things were at Pierre Chevrolet with Tony. Very direct and honest people here. They did not pressure me into extras, and had reasonable pricing. Tony went over and above to ensure everything got taken care of for me, including addressing a couple issues. They are committed to treating the customer well, and I would definitely come back here for business in the future.
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The office is very clean and staff are very helpful. I was also pleased to use their free shuttle on
the day of service. They brought me home after I left my car for service and pick me up from home when the car was ready. I could used my time to do more meaningful things other than watching TV in the waiting room.
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My husband and I have just bought our 5th vehicle from them. We have bought both new and certified pr
eowned. They always go above and beyond to make sure we get what we want. We will never buy a vehicle anywhere else. Service after the sale is also top notch.
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Mark Stechel and Charlie were fantastic to work with. Mark was extremely knowledgeable about the vehi
cle and made the purchasing process very enjoyable and easy. He kept me in the loop on the status of my vehicle and called me once the GV70 was in the dealership. I was able to pick the car up that same day! Charlie made the finance process very straightforward compared to all the other car purchase experiences I have in the past. I would highly recommend Genesis of Bayside!
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Purchased a car last year for my wife and a 2007 cadillac with 69,000 miles on with a superclean engi
ne that purrs this year in 2024. Both transactions were stress free and a very enjoyable experience.
Barb was more than helpful and went above and beyond. Very honest and helpful. No had salesman crap. ,,,,,,,,,,,,,,,,,love my used car!!
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I set up a service appointment for an electrical problem on my car. I received great response from Je
sus, calling to confirm my appointment and walk me through the troubleshooting process. From the start, it was clear I had reached out to the right place because the customer service was top-notch. Day of my appointment, I dropped off the vehicle and I was called with a status report exactly when Jesus said he would call. They had identified AND fixed the issue in a matter of a few hours, even without their "expert" electrical guy there. I was incredibly relieved and impressed, considering electrical problems can be difficult (if not impossible) to ID and resolve. It was very clear that the service department's attitude is ALL about customer service and satisfaction rather than turning a profit. I have been to local automotive shops and have left dissatisfied. I will absolutely be back to Sisbarro GMC!
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