The reps were amazing! Jeremy, even though he was busy, made sure I got the help I needed. I want to
give a shoutout to my technician, Jeff. He was incredible! Jeff helped me understand what was wrong with my car and even took the time to drive it with me before and after the repair was done. I’m really impressed with this experience. I know my previous experiences haven’t been the best, but I’m definitely a customer after this one!
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Todd Harbort has been our go to guy for our last 6 Ford leases. We came back once again to him! He is
a wonderful sales person, very personable, super friendly and sort of feels like he’s a part of our family.( I even get a hug from him now!) He’s always available answering questions or steering us in the right directions. We highly recommend him if you are in need of making a decision about a Ford product.
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Great experience at Brandon Genesis. They were able to give me a price on a car that they purchased f
rom another dealership that I had worked with via telephone, text and email - I could not get them to get to my price. Brandon Genesis purchased the same car from them and had it transported to Brandon dealership and gave me the price I was looking for! Very flexible and worked with me to ensure I was happy.
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My wife and I were treated with courtesy and professionalism.
My wife and I had the pleasure of being the customers of Carter who is the best salesman we ever had
in car sales. He was honest, knowledgeable, and helpful in all phases of our purchase. He got us an agreeable price on our trade-in car which helped in the down payment. Two days later I returned to the dealership for further assistance with a vehicle systems question and Carter was again very helpful. Overall it was a smooth process. Thanks again Carter and the whole crew at Kearny Mesa Chevrolet.
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The sales process was seamless and easy. I checked out a couple of Genesis closer to me and was not
happy with the sales process. I was looking for a specific vehicle and when I found it at Genesis of Fairfield, I contacted them and spoke with Charles Goldstein. We started negotiations and came to an agreement on cost. The majority was done via email and over the phone including initial paperwork which was convenient especially with fears of Covid. When I went to pick up the vehicle, I meet Charles and he was as polite and professional as he was over the phone. The whole transaction from start to finish was easy with no surprises. This is an upscale dealership and they treat their customers with respect and professionalism. Will definitely come back for my next vehicle.
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