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BEN GIRARD

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1203 reviews)
87

Reviews of BEN GIRARD

Verified Customer
Scottsdale, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service
Very professional, friendly and makes my time at the dealership getting my car serviced very time efficient. I usually wait and they are very good at approximating how long it will take to service my car.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/27/2018 07:43 AM

Thank you for the wonderful review and Google+ post.

We are very happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Phoenix, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thanks for squeezing me in!
I called last minute, they squeezed me in a s had me out of there in an hour! Fast, friendly, great experience
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/27/2018 07:40 AM

Thank you for the great review.

We are happy we coudl help and and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly Service professionals!
Good service; timely; comfortable customer waiting room...with popcorn!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/24/2018 07:35 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Scottsdale, AZ
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Great service department. Easy to make an appointment and they are on time and responsive.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/21/2018 06:54 AM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to sering you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
In addition to great sevice the staff was very frindly and helpful.
The service on the vehicle was completed within specified time as I waited for the vehicle. I was very pleased with this. I will continue using this dealership for all my services and also consider them when I'm ready to purchase another vehicle.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/20/2018 07:31 AM

Thank you for the amazing review.

We are happy to be your Hyundai dealer and we look forward to serving you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
LT
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Leota T.
Scottsdale, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
Ben is a valued employee and your service is excellent
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/20/2018 07:28 AM

Thank you for the excellent review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
CH
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Cynthia H.
Scottsdale, AZ
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I don't know what review title is?
I'm new to the area. They were very friendly, answered my questions, and bent over backwards to be sure I was comfortable.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/20/2018 07:38 AM

We don't know why you need a title either.

Still, we welcome to the area and thank you for choosing us.  We'll look forward to being your new Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
MP
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Mae P.
Cave Creek, AZ
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always curtious, helpful care, advice
Staff always answer any question I have, warned of battery needing replacement so I wasn’t caught with it dead. As an older woman certainly appreciate their timely help & suggestions saving me car problems.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/20/2018 07:31 AM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
TG
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Terry G.
Scottsdale, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Don’t like the add on
Excellent service. If you want me to do a survey do not ask me to type this in. It’s a turn off and I will not do surveys like this in the future
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/20/2018 07:36 AM

Oh, we are so sorry about the format of the surveys, completely out of our control.

Still we are very thankful that you took the time this visit to let us know how we're doing and to offer praise for the servicing you received here - it means a lot to us, so thank you.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
AG
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Alan G.
Scottsdale, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
good experience
very good service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/20/2018 07:14 AM

Thank you for the great review.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Scottsdale, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Very friendly, let's me know what service is do and how the vehicle checks out and what needs to be taken care of if additional issues are found.
Great place to take our vehicles (2) and love Ben who takes care of our every need.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/14/2018 09:15 AM

Thank you for the wonderful review and recommendation for Ben Girard your advisor.

We are happy to be your dealership and we look forward to serving you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
SC
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Salvatore C.
Scottsdale, AZ
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
2015 Santa Fe Ltd. Service
Brought my vehicle in for part repair / replacement. Appointment was scheduled quickly and efficiently and the work, fully covered under Warranty, was done in a timely manner, and to my complete satisfaction. As always, my Service Adviser, Ben Girard, was very attentive and accommodating to my needs in resolving the problem.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/12/2018 02:15 PM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
MS
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Marie Francoise S.
Carefree, AZ
2012 Hyundai Genesis
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2018
verified customerVerified Customer
Category: Service
A good compromise
Michael and I worked out a good compromise. I hope that Hyundai Motor Company will also be as fair as was Michael.
Recommended
Employees worked with
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BEN GIRARD
WG
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William G.
Scottsdale, AZ
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
WHY?
I just bought my 7th Hyundai because of the professional honest sales people and the wonderful service people.
They are friendly honest and the best group I have every had the pleasure of doing business with.
I am 83, U S Air Force retired and have been around the block with all sorts of car dealers. I have encountered some crooks, and good but this whole dealership is the best. Bill Gesswein DBA The Clock Doctor
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/06/2018 02:14 PM

Oh Bill...

It is absolultely our pleasure to be your whole family's dealership.  Many years, many cars, we are happy to be here for you and we look forward to being together for all the miles ahead.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
LS
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Lori S.
Phoenix, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Ben is great!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/06/2018 02:19 PM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
HF
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Hugh F.
Scottsdale, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
quality staff and service
The staff was responsive and the quality of the work is well done
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/30/2018 03:04 PM

Thank you for the great review.

We are happy to be your Genesis dealer and we look forward to seeing you again next visit, and let us get the coffee...

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
MG
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Mark G.
Scottsdale, AZ
2006 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Service was excellent
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/30/2018 10:17 AM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
Verified Customer
Scottsdale, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ben Girard
Ben was fantastic... squeezes us in when there was some confusion on our service time and then completed the service quickly, washed the car and was great to work with. Thanks for a great experience.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/26/2018 10:42 AM

Thank you for the fantastic review and recommendation for Ben Girard your advisor.

We are very happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
CH
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Charles H.
Scottsdale, AZ
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
The service level is outstanding and hit is always a pleasure to deal with Ben and Mike. All questions are answered and that makes it exceptional to the customer.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/24/2018 11:41 AM

Thank you for the excellent review.

When you're here, you're family and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
DD
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Deborah D.
Cave Creek, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tucson sport 2017
Smooth and efficient purchase and service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/24/2018 11:38 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer for sales and service and we look forward to being here for you for all the miles ahead.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
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