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BEN GIRARD

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1203 reviews)
87

BM
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Barbara M.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Earnhardt Hyundai is such a pleasure to deal with!
Thank you for always taking such great care of me and my 2014 Sonata. My service rep, Ben Girard, is on top of everything and so nice to work with. You run a first-class operation and it's a pleasure to own my Hyundai and to let your service department keep it in tip-top shape.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/17/2018 04:37 PM

Thank you for the fantastic review and recommendation for Ben Girard your advisor.

It is our pleasure to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

LL
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Leo L.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt friendly service.
I don't drive a lot of miles, so I only need service every 1 1/5 years or more.
I call and get an appointment that fits me. When I arrived I was greeted by name and
my car was serviced. It took only an hour and I got a good review of the inspection
points. I was concerned about brakes and tires. Overall it was just great.
Of course my 2011 Equus is the finest car I have owned!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/15/2018 12:52 PM

Thank you Leo for the wonderful review.

Your 2011 Equus is a very fine car indeed and we're here to help whenever you need us.  Thank you for choosing us and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

RA
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Robert A.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Hyundai dealer
The best thing about it is that the sales people are not pushy, any other dealer I would have gone mad.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/15/2018 11:59 AM

Thank you for the great review.

No on likes pushy sales people.  The truth Hyundai products are so great the almost sell themselves.  We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

JP
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John P.
Cave Creek, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Class operation!
My first choice for servicing our Hyundai.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/15/2018 10:37 AM

Thank you for the fantastic review.

We are glad to be your first choice and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with

MK
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Margaret K.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
very friendly people
Every time I go they will take good care of my car and they will explain everything they did Ben & Ricardo are very nice...
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/15/2018 09:10 AM

Thank you for the wonderful review and recommendations for Ben Girard and Ricardo Garcia from our service team.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

JD
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Joy D.
Cave Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Joy
Always a pleasant environment and good service. Clean and friendly and professional.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/14/2018 08:04 AM

Thank you for sharing the joy.

We are very happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Prescott, AZ
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
Paul at Gerber Collision recommended Ben and I had my car towed there. From the first phone call to getting my car running again these guys were by far the best Hyundai dealership I’ve been to. I plan on returning and trying to see how servicing my car goes. So far I’m very happy with my service here.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/10/2018 01:40 PM

What a nice review, thank you.

We are gglad Ben was able to help get you and your Hybrid back on the road and we'll look forward to seeing you again in the future.

Michael Southern
Service Manager

Employees worked with

MP
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Meleea P.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
They did a great job and Ben was amazing!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/10/2018 10:02 AM

Thank you for the amazing review and recommendation for Ben.

When you're here, you're family.  Thank you for choosing us and we look forward to being here for you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service department
As always excellent service! Ben is always on top of everything that is needed for the service of my Elantra. Keeps me informed of up coming service requirements. He is always extremely efficient and I never have long waiting times.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/09/2018 08:42 AM

Thank you for the wonderful review and recommendation for Ben Girard your service advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thanks, Ben.
Ben Girard is a total pro.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/08/2018 03:33 PM

Thank you for the great review.

Ben is a total pro and we're glad you enjoy working with him.  We are happy to be your dealership and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with

KD
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Karen D.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Always great service! Comfortable waiting for service to be completed.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/04/2018 04:25 PM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Friendly, timely, for the price they said it would be. Even did a little extra for my daughter.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/04/2018 12:11 PM

Thank you for the excellent review.

It has been our pleasure to be your dealer over the years.  Many years, many Hyundais thank you for choosing us and we look forward to being here for you for all the miles ahead.

Michael Southern
Service Manager

Employees worked with

PG
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Pamela G.
Scottsdale, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Once again Earnhardt comes through with great service. Repairs were done promptly. The staff was friendly and competent.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/03/2018 12:20 PM

Thank you Pamela for the great review.

We are happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good
Good
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/03/2018 10:00 AM

Thank you for the 5-star review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

PG
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Philip G.
Fountain Hills, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exemplorary Service
Service just great; the change to Continental Tires was a disaster. We went through 6 tires since the change.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/03/2018 08:41 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we're sorry about the tires on your Genesis we hope we have it all solved not and we'll keep an eye on them going forward.  Thank you for choosing us and look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

PF
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Patricia F.
Mesa, AZ
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No Hassle Service
I've been bringing my Hyundai in for service since I purchased it. I never used to go back to a dealer for fear of them coming up with extraneous items to repair. Even if I question a repair, I can trust them to give me an honest answer.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/02/2018 01:47 PM

Thank you for the wonderful review and vote of confidence.

It is our pleasure to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

JJ
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Joseph J.
Scottsdale, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service is great
My service advisor Ben was very helpful and courteous. Going the extra mile for us. We hope the brake noise will be resolved soon.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/30/2018 04:00 PM

Thank you for the positive review and recommendation for Ben Girard your advisor.

We are glad to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

SP
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Sawan P.
Cave Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
AMAZING (as always!!)
I have enjoyed all my visits for Hyundai cars - Sonata 14, Elantra 12. Ben G has been so great with me and my wife during our visits. He takes his personal time in explaining any cause in the car that needs to be fixed/recommended!! All staff members are so friendly - I (and other customers in visiting area) was reached out by an elderly gentleman if I wanted a water or something.

Love our recent visit (and all prior ones)!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/30/2018 09:25 AM

Thank you Sawan for the wonderful review and recommendation for Ben Girard your advisor.

It is always nice to hear from our multiple-Hyundai families and we appreciate your loyalty to our store.  Thank you for choosing us and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with

SM
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Scott M.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fit us in, found the problem, fixed the problem, all in a timely, favorable manner.
This service call was a "rescue mission" with positive results! Another service company failed to complete a part installation and the part failed. You guys found it, fixed it and all in a day's work. Thank you so much!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/28/2018 10:23 AM

Thank you for the 5-star review.

We're glad we could help and we'd be happy to be first on the scene next time as well.

Michael Southern
Service Manager

Employees worked with

CD
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Carol D.
Cave Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Highly Recommend
Love this dealership. They are professional, friendly & knowlegeable without the pressure one comes to expect from previous dealers. They make buying a car a very pleasant experience.
Not Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/27/2018 01:59 PM

We love that you love us.

Sales and service, we are here to serve.  Thank you for choosing and we look forward to being here for you for all the years, miles, adn Hyundais ahead.

Michael Southern
Service Manager

Employees worked with
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