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Bryan Murillo

Service Writer/Manager
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(222 reviews)
89

KF
KRISTINA F.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2026
verified customerVerified Customer
10
Loyal customer
I have been coming to Midtown for years, because they are kind and trustworthy. Brian is the best.
Owner from Midtown Auto Repair- Goodyear responded on 01/30/2026 09:40 AM

We really appreciate your loyalty and are glad to hear that our kindness and trustworthiness keep you coming back! Brian definitely has a way of making car troubles seem a little less troublesome with his expertise and charm. We look forward to continuing to keep your ride in top shape!


VV
VAL V.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2026
verified customerVerified Customer
10
Outstanding Customer Service
BRYAN the sales manager was accommodating, extremely professional, knowledgeable of the automotive industry. I recommend this location.
Owner from Midtown Auto Repair- Goodyear responded on 01/29/2026 09:35 AM

We appreciate your feedback about your experience! It sounds like Bryan really knows his way around both the sales floor and the garage. We're glad to hear he made your visit a smooth ride. Your recommendation means a lot to us—thank you for sharing!


RR
RACHAEL R.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2026
verified customerVerified Customer
10
Excellent service!
Excellent service! They are so helpful and friendly with great well priced service.
Owner from Midtown Auto Repair- Goodyear responded on 01/26/2026 09:36 AM

We're glad to hear that you had such a positive experience with us! It sounds like our team hit the mark with both service and pricing. If only fixing a flat tire was as easy as it seems when you're having fun with the staff! We appreciate your support and look forward to keeping your vehicle in tip-top shape.


EO
ERIC O.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2026
verified customerVerified Customer
10
Always Great & Friendly Service
We appreciate the entire team’s dedication to great, thorough and friendly service when we either have an appointment or a drop in. Thanks for everything!
Owner from Midtown Auto Repair- Goodyear responded on 01/26/2026 09:36 AM

It's fantastic to hear that our team's dedication is shining through, whether it's for scheduled appointments or spontaneous drop-ins. We strive to keep the gears running smoothly and the smiles wide. Your support means the world to us, and we’ll keep the friendly service coming, no matter what. Here's to many more visits filled with thorough check-ups and good vibes!


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URIEL S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2026
verified customerVerified Customer
10
Exhaust
Good
Owner from Midtown Auto Repair- Goodyear responded on 01/26/2026 09:36 AM

We appreciate your feedback and are glad to hear you found our service good. If there's anything specific you enjoyed or any further assistance you need, feel free to let us know. We’re always here to help keep your ride running smoothly!


JP
JOHN P.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2026
verified customerVerified Customer
10
Honest and caring
These guys are the best.
Owner from Midtown Auto Repair- Goodyear responded on 01/23/2026 09:37 AM

Thanks for the praise! We're glad you think we're the best—it's always nice to have our efforts recognized. We strive to keep the wheels turning smoothly for all our customers, so if you ever need anything else, you know where to find us!


ZC
ZACH C.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2026
verified customerVerified Customer
10
Great Experience
The shop manager Brian was very helpful and transparent along the whole process. I’m very satisfied with my visit and will be going back if any other issues arise.
Owner from Midtown Auto Repair- Goodyear responded on 01/23/2026 09:37 AM

We're glad to hear that you had a positive experience with us! Transparency is key, and it sounds like Brian hit the nail on the head. We always aim to make things as clear as a freshly washed windshield. If any car troubles come your way, we’ll be here ready to help out again.


LS
LISA S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2026
verified customerVerified Customer
10
Excellent customer service
I had a flat tire and they resolved quickly when I drove it over with my spare. Super friendly and efficient.
Owner from Midtown Auto Repair- Goodyear responded on 01/18/2026 09:38 AM

It’s always a good day when we keep those tires rolling! We’re glad to hear we could help you out quickly and with a smile. No one likes being sidelined by a flat, but it sounds like you handled it like a pro. Here’s to smooth roads ahead for you!


JT
JOHN T.
La Grange, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2026
verified customerVerified Customer
10
Great Saab repair and service
This service center is a great place for Saab repairs and maintenance and I am impressed by the thorough work done on my Saab 9-3. I provided the parts which I had ordered and they installed them in my car and serviced it. They gave me a 90 day warranty on work done in addition to the lifetime warranty from the parts provider.
Owner from Midtown Auto Repair- Goodyear responded on 01/17/2026 09:38 AM

We're glad you had a positive experience with us! It's great to hear that your Saab 9-3 is now feeling as good as new. We always aim for thoroughness, just like your favorite DIY show—minus the dramatic music and commercial breaks, of course. And hey, a warranty is like a warm blanket for your car; it’s nice to know it’s covered for a while! Thanks for trusting us with your ride.


KS
KRISTI S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2026
verified customerVerified Customer
10
Excellent service
Great service and very fair prices for 4 new tires.
Owner from Midtown Auto Repair- Goodyear responded on 01/16/2026 09:36 AM

We appreciate your feedback and are glad to hear you were pleased with our service and pricing for your new tires. It's always our goal to keep you rolling without breaking the bank. If you need anything else or just want to chat about tire technology, we’re here!


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SARA E.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2026
verified customerVerified Customer
10
Trusted Service
I’ve taken both of my cars to Midtown and they always do a great job and have great customer service. I trust them to be honest and upfront and competitively priced. I’ve had other car services suggest maintenance that was not required and try to overcharge me. Where at Midtown it was the complete opposite. I highly recommend them.
Owner from Midtown Auto Repair- Goodyear responded on 01/16/2026 09:36 AM

It's fantastic to hear that you've had such positive experiences with your cars at Midtown! We take pride in being the honest mechanics in a world full of questionable repair shops. It sounds like we've hit the mark in both service and pricing, which is always our goal. Your endorsement is like gold to us, and it helps others make an informed decision. Know that we will continue to keep our standards high and our recommendations genuine—no unnecessary maintenance here! Let's keep those cars running smoothly together.


YA
YOUSAF A.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2026
verified customerVerified Customer
10
Great service
I was really impressed how fast they got my car alternator replaced . Very clean and organized shop.
Owner from Midtown Auto Repair- Goodyear responded on 01/09/2026 09:39 AM

We're glad to hear that you were impressed with the speedy alternator replacement and that our shop met your cleanliness standards—there's nothing like a tidy garage to keep the mood light while your car is getting pampered. If only we could get your car to clean itself in return! We appreciate your business and hope your car is running smoothly now.


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MARIA L.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2026
verified customerVerified Customer
10
Great, quick service
This place is awesome. Super well run, and very kind employees. I was in and out in 30 minutes with a patched up tire and a full rotation. This is going to be my new full service spot!
Owner from Midtown Auto Repair- Goodyear responded on 01/08/2026 09:37 AM

We’re glad to hear you had a smooth experience with us! It sounds like we managed to patch things up in record time—who knew a tire could keep such a tight schedule? We appreciate you choosing us as your full-service spot, and we’ll be ready for your next visit, hopefully with fewer tire troubles next time!


EM
ELIZABETH M.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2026
verified customerVerified Customer
10
Team is very helpful and polite!
Quick and easy service even for difficult problems. Would 10/10 recommend!
Owner from Midtown Auto Repair- Goodyear responded on 01/02/2026 09:34 AM

We're so glad to hear that you found our service quick and easy, even when facing those tricky car conundrums. It's always our goal to make even the toughest repairs feel like a breeze! Your recommendation means a lot to us—like a well-timed oil change, it just keeps things running smoothly. Looking forward to keeping your vehicle in tip-top shape!


CW
CHANTEL W.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2025
verified customerVerified Customer
10
Oil Change
Took about two hours as they were busy but they were thorough with their job and treated their customers well. Would recommend!
Owner from Midtown Auto Repair- Goodyear responded on 12/25/2025 09:35 AM

We appreciate your understanding of the wait time. Busy days mean we’re popular, like a food truck at a festival, but we always make sure to give each vehicle the thorough care it deserves. It’s great to hear you felt treated well while in our care. Recommendations are the best compliment we can receive!


BM
BILL M.
Chicago, IL
BMW 330E HYBRID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2025
verified customerVerified Customer
10
Nice job!!
Everyone was courteous and precise and followed thru on my request. No surprises, which create bad reviews
Owner from Midtown Auto Repair- Goodyear responded on 12/21/2025 09:37 AM

We appreciate your feedback! It's great to hear that our team was able to meet your expectations without any surprise plot twists. We aim for clarity and precision—after all, life's too short for unexpected car troubles. If there's anything else we can assist you with, feel free to reach out!


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TYLER M.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2025
verified customerVerified Customer
10
Great work - great service - great attitudes
Great work - great service - great attitudes. Return & recommends always
Owner from Midtown Auto Repair- Goodyear responded on 12/19/2025 09:37 AM

It's fantastic to hear that you had such a great experience with our team! We strive to blend excellent work with positive attitudes, and it seems like we hit the nail on the head. Your support and recommendations mean a lot to us. We'll keep the good vibes rolling every time you visit!


LM
LARRY M.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2025
verified customerVerified Customer
10
New tires and oil change
Work was done well and completed on time.
Owner from Midtown Auto Repair- Goodyear responded on 12/17/2025 09:37 AM

We appreciate you taking the time to share your experience! It’s fantastic to hear that you were pleased with the quality of the work and our punctuality. If only we could get our personal schedules to run as smoothly as your vehicle! We look forward to helping you with any future automotive needs.


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ANNA H.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2025
verified customerVerified Customer
8
Great service
Offer the service I need right away and a great customer service
Owner from Midtown Auto Repair- Goodyear responded on 12/14/2025 09:39 AM

We appreciate your feedback about our prompt service and customer care. Getting your vehicle back on the road quickly and with a smile is what we aim for. If we were superheroes, we’d definitely be on the “fast service” team. Looking forward to seeing you again!


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ALEX//SARAH H.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2025
verified customerVerified Customer
10
Helpful, knowledgeable and convenient
I love working with Midtown! They took over the previous Saab/Audi tech shop I used to work with and they haven’t missed a beat. Always available for quick service, good prices and they really know their stuff.
Owner from Midtown Auto Repair- Goodyear responded on 12/13/2025 09:39 AM

It’s fantastic to hear you’re enjoying your experience with us at Midtown Auto Repair! We’re glad we could step in and keep the wheels turning smoothly. Our team is always ready to tackle the tricky stuff and keep you on the road without breaking the bank. We appreciate your trust in us, and we promise to keep proving that we know our stuff as well as you do. Here’s to many more smooth rides ahead!


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