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Bryan Murillo

Service Writer/Manager
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(149 reviews)
89

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SHANTOL S.
Dolton, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
Accurate diagnosis
Welcoming fast efficient trusted Cost considerate. Please support these more than capable highly trained mechanics...u won't be disappointed...my Go to from now on !!!# Keep up Excellent work Guys!
Owner from Midtown Auto Repair- Goodyear responded on 02/24/2025 09:37 AM

We appreciate you taking the time to share your experience. It’s great to hear that our team made you feel welcomed and provided efficient service. We strive to be the trusty sidekick for all your auto repair adventures, and it sounds like we hit the mark! Your support means a lot to us, and we’ll keep the engines running smoothly on our end. Looks like you’ve found your auto repair home!


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NICK R.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Good service, good quality, good price!
Came in to have my battery changed, got a quote for replacement and installation for under $300! Not only that, Brian, the manager, was very friendly and walked me through the entire process. The battery is also good quality (heavy duty) so great value! Definitely would recommend
Owner from Midtown Auto Repair- Goodyear responded on 02/23/2025 09:37 AM

We're glad to hear you had a great experience with your battery replacement! It’s always nice when a little electricity can spark such joy. We're proud to offer quality products at a price that won't short-circuit your budget. If you have any more automotive needs or questions, feel free to swing by anytime! Your recommendation is greatly appreciated.


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RICHARD A.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Owner from Midtown Auto Repair- Goodyear responded on 02/20/2025 09:39 AM

We’re glad to see you enjoyed your experience with us! It seems like your car is in good hands, and we like to think we can work some magic under the hood. If there's anything else we can do to keep you rolling smoothly, don't hesitate to let us know.


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BEAUNICA H.
Chicago, IL
Jeep *CHEROKEE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Repair
Midtown employees are very nice and knowledgeable they make you feel comfortable when making decision when making an repair for your vehicle
Owner from Midtown Auto Repair- Goodyear responded on 02/19/2025 09:38 AM

We're glad to hear our team made you feel right at home! After all, choosing vehicle repairs can sometimes feel like deciding which ice cream flavor to pick - there are so many options! Our knowledgeable staff is here to guide you through every step, making the process smoother than a freshly waxed car. Your comfort and trust mean a lot to us. We're always here to help you keep your vehicle running smoothly!


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JOSE N.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Repairs on my Mercedes benz
Perfect maintenance solution in your facility work. It's done in 1 day.
With professional mechanics.
Owner from Midtown Auto Repair- Goodyear responded on 02/16/2025 09:37 AM

We're glad you found our maintenance service to be the perfect solution. Our team prides itself on getting the job done efficiently, so limiting maintenance to just one day feels like a win. And hey, who doesn't love professional mechanics that get the work done? Thanks for choosing us; we appreciate your feedback!


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CRAIG L.
Chicago, IL
Mazda
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2025
verified customerVerified Customer
10
Great service
Fantastic service. Bryan was extremely helpful.
Owner from Midtown Auto Repair- Goodyear responded on 02/10/2025 09:37 AM

It's great to hear that you had such a positive experience with us! Bryan is indeed a gem when it comes to helping our customers. We're glad our team could provide you with fantastic service. If you ever need anything else or just want to chat about cars, we're here!


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MIKE F.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Great people great service
Great people great service
Owner from Midtown Auto Repair- Goodyear responded on 02/09/2025 09:38 AM

We appreciate you taking the time to share your experience. It's always nice to hear that our team's dedication to excellent service is making a difference. We aim to keep the wheels turning smoothly for everyone. If you need anything else, just give us a shout!


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YIANIS S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Great
Quick and helpful. Smooth process and our tires were fixed same day. Very friendly and helpful staff
Owner from Midtown Auto Repair- Goodyear responded on 02/07/2025 09:38 AM

We appreciate your feedback and are delighted to hear that you found our service quick and helpful. It’s great to know that we could get your tires fixed in a jiffy! Our team takes pride in being friendly and supportive – we aim to make your visit as smooth as possible, just like your newly repaired tires. Drive safe, and may your journeys always be trouble-free!


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AMDEH H.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Great experience
Great experience Great prices
Owner from Midtown Auto Repair- Goodyear responded on 02/05/2025 09:38 AM

We’re glad to hear you had a fantastic experience with us and found our prices to be on point! It sounds like we hit the sweet spot between quality service and great value. If you ever need assistance again, just swing by—no appointment required for a friendly chat or another round of great service.


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SHARYN S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Exceptional Customer Service!
First time at Midtown. I already knew what was most likely needed, so there wasn't any surprises. I was impressed from the moment I walked in and was greeted with a pleasant smile and by name. They are extremely efficient and have one person examine your car beforehand and another after the maintenance or repairs are completed. They also accept the Costco membership 15% discount coupons, which is an added perk if you are a Costco member. I will be back.
Owner from Midtown Auto Repair- Goodyear responded on 02/01/2025 09:38 AM

We're delighted to hear about your first visit to Midtown Auto Repair! It sounds like you experienced a seamless blend of efficiency and friendliness – just like a well-oiled machine, right? It's great that we could align with your car maintenance expectations without any surprises. And who doesn't love a little extra savings, especially with those Costco discount coupons? We're all about making your visit not only smooth but also rewarding. We look forward to your next visit where we can keep your vehicle running in top shape!


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ALICE K.
Winfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
My 2d time at Midtown, service was outstanding and customer service was the BEST!!!
My car wouldn’t start, so I had it towed 37 miles to Midtown. Midtown told me that if I paid for a higher AAA level ($27) AAA would tow the car for free. That info saved me $250!!!!
I have an older BMW. I need knowledgeable mechanics to keep it in good working order. I am absolutely pleased with the knowledge and skill of Midtown mechanics. They have a lot of training and experience with foreign cars. They do better work than the BMW dealer.
I strongly recommend Midtown to my friends.
Owner from Midtown Auto Repair- Goodyear responded on 01/31/2025 09:37 AM

It's fantastic to hear that our team could save you a pretty penny on the tow—consider us your roadside superheroes! We take pride in our knack for keeping your BMW running smoother than a hot knife through butter. We aim to keep our customers happy and their cars even happier, especially when they come with a little more European flair. Sharing your experience with friends is the best compliment we can receive, so we appreciate you spreading the word! We’re here for all your BMW needs, ready to keep it purring like a well-fed cat.


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EMILY P.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Great Customer Service & Advice on Repairs
The Chicago winter got the best of my car this January with below 0 temps. I had my car towed to Midtown Auto Repair needing a new alternator and battery. The team at Midtown, specifically Brian, were super helpful and responsive to all of my questions. I also really appreciated that they found some additional repairs that were needed and were transparent about the urgency of each one. I didn’t feel like my car would fall apart if I didn’t fix every single issue, and I knew which ones were most urgent as they’re safety concerns. I’ll definitely be returning to Midtown for future repairs!
Owner from Midtown Auto Repair- Goodyear responded on 01/31/2025 09:37 AM

It's fantastic to hear you had such a positive experience with us, especially after your car faced the brutal Chicago winter! Dealing with subzero temps is no easy task for any vehicle, but we're glad we could help bring it back to life. Our team strives to keep things as transparent as possible—after all, we want you to feel like you're getting a thorough inspection without the feeling that your car is on the brink of becoming a modern art installation. We're here to ensure your ride is safe and sound without sending you into a panic over every little problem.Looking forward to assisting you with future repairs—may your car stay warm and cozy all winter long!


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PETE M.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
9
Nice place
I’ll go back if I need more services done. Prices are decent and the customer service was very good
Owner from Midtown Auto Repair- Goodyear responded on 01/30/2025 09:37 AM

We appreciate you taking the time to share your experience! It's great to hear that you found our prices reasonable and that our customer service hit the mark. We're always here to help when your vehicle needs some TLC, so just consider us your friendly neighborhood pit stop. Safe travels until then!


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MARIEL M.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Oil Change
The gentleman at the front desk was really nice and made the entire experience fantastic. I will be coming here from now on!
Owner from Midtown Auto Repair- Goodyear responded on 01/30/2025 09:37 AM

We appreciate your feedback and are glad to hear our front desk team made such a positive impression! It's always nice when a little friendly service can turn a routine trip to the shop into a fantastic experience. We're looking forward to seeing you again—consider this your new auto repair home!


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CARL T.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Tire Repair
The team at Midtown is fantastically professional. So glad they are a part of our community.
Owner from Midtown Auto Repair- Goodyear responded on 01/29/2025 09:37 AM

We appreciate your feedback and are delighted to hear that you find our team to be incredibly professional. It's wonderful to know that we can be a part of the community and serve customers like you. If our expertise keeps your wheels turning smoothly, we've done our job right!


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JOSH W.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Highly recommend
Service team was very helpful and friendly. Quality service and a clean shop, will definitely be back!
Owner from Midtown Auto Repair- Goodyear responded on 01/29/2025 09:37 AM

We're delighted to hear you had such a positive experience with our service team! It’s great to know that you found our shop not just clean, but also filled with friendly faces ready to help. We strive to keep the quality up and the dust down! Looking forward to your next visit—your car will be waiting for a reunion.


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AXEL H.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2025
verified customerVerified Customer
9
Prompt and communicative
Bryan at the desk was personal and informative throughout the whole process, I trust this place and will be back again if ever in need
Owner from Midtown Auto Repair- Goodyear responded on 01/27/2025 09:36 AM

We appreciate you taking the time to share your experience! It's wonderful to hear that Bryan made your visit so personal and informative. Building trust is key in this business, and we're glad to know we've hit the mark. Just remember, if your car ever needs assistance, we're always here to help save the day!


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SANDRA K.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Great service
They were very welcoming and helpful. My tire was fixed while I waiting. Highly recommend!
Owner from Midtown Auto Repair- Goodyear responded on 01/26/2025 09:39 AM

We appreciate your recommendation and are glad to hear that you found our team welcoming and helpful. Fixing tires while you wait is our version of fast food—without the fries, but with plenty of friendly service. If you're rolling into any more tire troubles, we'll be here, ready to help!


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HALEY V.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Quick and easy service, high quality repair
I got a flat tire and came in for their help. Within an hour and a half they’d plugged the hole in the tire, reinflated it, and had me on my way- for a great price too.
Owner from Midtown Auto Repair- Goodyear responded on 01/25/2025 09:37 AM

We're glad to hear that we could help you out in a pinch! Nothing like a flat tire to throw a wrench into your day, but it sounds like we got you back on the road in record time. And who doesn’t love a great deal? If life throws you another tire-related curveball, you know where to find us! Safe travels out there.


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LIBEN S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Best Mechanic Referral Ever
I got referred by one of my friends who has been going there for a while. I needed a mechanic in Chicago that was reasonable, which hard no matter what side. Bryan was a really great dude, super nice and laid back. Talking to mechanics usually seems tense, but talking to Bryan felt very chill. He gave me amazing estimates which was the best part, and did a great job on my car. Thanks Bryan and midtown !!! See you soon.
Owner from Midtown Auto Repair- Goodyear responded on 01/17/2025 09:37 AM

It sounds like you hit the jackpot with Bryan! It's truly refreshing to find a mechanic who can keep things chill while delivering top-notch service. We're happy to hear you found our estimates to be reasonable—after all, we believe that car repairs shouldn’t break the bank or your spirit. Your friend obviously has great taste when it comes to recommending us! We'll keep the good vibes rolling and look forward to your next visit. Safe driving!


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