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SureCritic / Hyundai Dealer / Lee Johnson Hyundai of Everett / Eric Roberts
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Eric Roberts

Service Advisor
Lee Johnson Hyundai of Everett
Eric joins a small group of veteran employees who have been with us since 2017! With Eric as your Service Advisor, from the time you schedule your visit to the time your vehicle is ready for pickup, Eric will be there every step of the way!
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(867 reviews)
85

Reviews of Eric Roberts

DS
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Dusti S.
Marysville, WA
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Service Department Ever
The customer service is excellent and they are so friendly. All the tech's are well trained and they provide a great atmosphere.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 04/25/2017 11:40 AM

Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with
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Eric Roberts
Service Advisor
RM
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RICHARD M.
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Always excellent service by knowledgeable and courteous personnel.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 04/25/2017 11:40 AM

Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with
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Eric Roberts
Service Advisor
BS
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Brian S.
Seattle, WA
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai of Everett
Hyundai of Everett
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 04/25/2017 11:56 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Employees worked with
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Eric Roberts
Service Advisor
RD
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Randall D.
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
New nice people
Fast friendly
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 04/25/2017 12:01 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Employees worked with
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Eric Roberts
Service Advisor
Verified Customer
Mountlake Terrace, WA
2013 Hyundai Sonata Hyb
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Frustrating experience, but will give another try
friendly folks. Happy to address my repair. Found out after picking up my car that they inadvertently created another problem. Frustration with their follow up since creating the unnecessary issue. Hoping this is a one-off, but not a great first run with this service dept.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 03/31/2017 01:28 PM

We will contacting you shortly.

Cliff

Employees worked with
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Eric Roberts
Service Advisor
WD
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Willis D.
Everett, WA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Lube maintenance
On the top of it!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 04/25/2017 11:59 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Employees worked with
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Eric Roberts
Service Advisor
Verified Customer
Everett, WA
2008 Hyundai Tiburon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
?
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 04/25/2017 11:59 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Employees worked with
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Eric Roberts
Service Advisor
LH
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Lawrence H.
Marysville, WA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
damage to the car
bent the scooter lift
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 04/25/2017 11:44 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



 

Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with
avatar
Eric Roberts
Service Advisor
QY
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Qianyi Y.
Mill Creek, WA
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
The service is fast. Awesome staff.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 04/25/2017 11:44 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



 

Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with
avatar
Eric Roberts
Service Advisor
CJ
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Carl J.
Snohomish, WA
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Windshield Replacement
My new windshield looks great and the install and service in getting it replaced went flawlessly.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 04/25/2017 11:47 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Employees worked with
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Eric Roberts
Service Advisor
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Verified Customer
2015 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Simple service focus.
These guys always make it easy to come back.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 04/25/2017 12:08 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Employees worked with
avatar
Eric Roberts
Service Advisor
PT
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Pauline T.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The men in service are great
The guys are always polite and knows exactly what to do when you ask them. Explain everything they did to your car.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 04/25/2017 12:08 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Employees worked with
avatar
Eric Roberts
Service Advisor
MV
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Maryanna V.
Everett, WA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always fast and Everyone is so polite!
I got my oil changed and the battery changed on my key fob all within 20 minutes! Everyone is very polite!
Recommended
JAMES W W. from Lee Johnson Hyundai of Everett responded on 04/12/2017 07:58 AM

thank you for choosing us

Employees worked with
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Eric Roberts
Service Advisor
CK
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Carol K.
Mukilteo, WA
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
As always, the service department got me right in and took care of my car and peace of mind. They are always friendly and helpful.
Recommended
JAMES W W. from Lee Johnson Hyundai of Everett responded on 04/12/2017 07:57 AM

thank you for choosing

Employees worked with
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Eric Roberts
Service Advisor
EP
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Erla P.
Stanwood, WA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
ECS Light questions / alignment
The helpful explanations made it easier for me to understand what the computer was trying to say. Also, I asked for an alignment to be added, and the service was great.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 03/09/2017 07:42 AM

Thank you for coming to us for your service needs!!!!

Employees worked with
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Eric Roberts
Service Advisor
Verified Customer
Everett, WA
2006 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
customer service
Customer friendly. Waiting area was really nice-tv and remote, computer to use, good coffee, free water and soda, clean bathrooms and variety of reading materials .
Recommended
JAMES W W. from Lee Johnson Hyundai of Everett responded on 04/12/2017 07:56 AM

thank you for choosing us

Employees worked with
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Eric Roberts
Service Advisor
EB
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Ed B.
Kirkland, WA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely, Professional, and on top of things.
Everything was good, price, timeliness, advised of recall on part.
Recommended
JAMES W W. from Lee Johnson Hyundai of Everett responded on 04/12/2017 07:56 AM

thank you for choosing

Employees worked with
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Eric Roberts
Service Advisor
CM
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Caroline M.
Everett, WA
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick service, comfortable waiting area
I've had Everett Hyundai service my vehicles (first Hyundai Santa Fe, now Hyundai Tuscon) for over 10 years and have been 100% pleased with all the work they have done. Hyundai staff are friendly and helpful.
Recommended
JAMES W W. from Lee Johnson Hyundai of Everett responded on 03/06/2017 08:12 AM

Thank you for choosing us

Employees worked with
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Eric Roberts
Service Advisor
ES
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Elizabeth S.
Everett, WA
2014 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly atmosphere
Fast and friendly service
Recommended
JAMES W W. from Lee Johnson Hyundai of Everett responded on 03/06/2017 07:54 AM

Thank you for choosing us

Employees worked with
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Eric Roberts
Service Advisor
KW
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KATHLEEN W.
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome all the way around!
I bought my Hyundai Tuscon at Hyundai of Everett and have gone back for all routine maintenance. Everyone that I've experienced at the dealership and in the service department has been friendly, knowledgeable, and very helpful. Keep up the good work!
Recommended
JAMES W W. from Lee Johnson Hyundai of Everett responded on 03/01/2017 06:08 AM

Thank you for choosing us

Employees worked with
avatar
Eric Roberts
Service Advisor
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