Business Solutions
English French Canadian
SureCritic / Hyundai Dealer / McGrath City Hyundai / EDDY VELLEGA
EV

EDDY VELLEGA

McGrath City Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(723 reviews)
73

Reviews of EDDY VELLEGA

Verified Customer
Chicago, IL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
The service is excellent. Edd in the Service department is very knowledgeable and helpful, and he is the reason I keep bringing my car to the dealership for service.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 09/18/2019 05:45 PM



Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
RW
gravatar
Renata W.
Chicago, IL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service !!!
Eddie is very friendly and accommodating. He goes out of his way to ensure you have a pleasant experience when visiting the service department.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 09/18/2019 05:45 PM



Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
VH
gravatar
Victor H.
Chicago, IL
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fantastic
Great service as always
Thank you Ed Villegas
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 09/18/2019 05:47 PM



Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
YM
gravatar
Yeneski M.
Des Plaines, IL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excelent place.
The service department is really good and friendly and high quality service
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 08/29/2019 10:58 AM

Hello Yeneski, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit! 

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
AG
gravatar
Anthony G.
Chicago, IL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
The best Hyundai service around
Service is always exceptional!!!!
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 08/29/2019 10:56 AM

Hello Anthony, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit! 

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
VH
gravatar
Victor H.
Chicago, IL
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ed Villegas rocks
Been servicing my Sante fe here since new
Ed has been the go to guy from day one
Never fails to deliver
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 08/29/2019 10:40 AM

Hello Victor, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit! 

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
RL
gravatar
Regina L.
Chicago, IL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Employees
They are always nice and friendly and concern
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 08/29/2019 10:39 AM

Hello Regina, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit! 

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
JN
gravatar
Joseph N.
Chicago, IL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
I’ve been taking my 2014 Hyundai Santa Fe to McGrath for service since I bought it. Always quick, dependable and never pushy.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 08/29/2019 10:38 AM

Hello Joseph, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit! 

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
KC
gravatar
Karlos C.
Chicago, IL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fantastic
The employees are ALWAYS WONDERFUL AND VERY KNOWLEDGEABLE.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 08/29/2019 10:37 AM

Hello Karlos, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit! 

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
CV
gravatar
Charity V.
Chicago, IL
2018 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Better Communication
My only comment is that the dealership needs to communicate better with the customer. If parts are ordered and there is a delay in receiving it should be communicated. There is no reason a customer should have to show up to have things done in a timely manner.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 08/29/2019 10:21 AM

Hello Charity,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-804-5067. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathcity.com
773-804-5067

Employees worked with
EV
EDDY VELLEGA
JR
gravatar
James R.
River Forest, IL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, accommodating, professional
They really take care of you.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 08/29/2019 10:36 AM

Hello James, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit! 

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
HM
gravatar
Harace M.
Riverdale, IL
2016 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
This is the Greatest Dealership on the north side of Chicago
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 08/29/2019 10:25 AM

Hello Harace, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit! 

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
PE
gravatar
Paul E.
Melrose Park, IL
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding
Ed and the staff took care of my car in a timely manner and friendly fashion
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 08/12/2019 09:01 AM

Hello Paul,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
Verified Customer
Chicago, IL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Good friendly service!
Ed Vallega and team are welcoming, helpful and honest. Only place I'll bring my Sonata!
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 08/07/2019 07:32 AM

Hello Dan,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
ST
gravatar
Steve T.
Chicago, IL
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Ed Vellega always provides the best service. He's a great communicator, knowledgeable and friendly.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 08/07/2019 07:32 AM

Hello Steve,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Steve provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
EG
gravatar
Earlester G.
Chicago, IL
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Better experience
I like to have one Service provider each time I go now so there will not be any unsatisfactory feelings on my end his name is Ed.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 08/07/2019 07:26 AM

Hello Earlester,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
DT
gravatar
Darlene T.
Elmwood Park, IL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
SERVICING
conveniance
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 08/07/2019 07:48 AM

Hello Darlene,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
CN
gravatar
Claudia N.
Chicago, IL
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service Eddy great honest man I will never leave Hynudi
Eddy VP in service I gather is the best .. I alway go .esp for everything.. Eddy is real and very Honest 1 reason I keep coming back ..i was there almost 5 hours had Alot of work done .sure it's costly but I don't trust anyone else .sure I have been to back ally mechanics... NO MORE ALMOST 5 YEARS THIS MAN NEEDS A PROMOTION ..I SO REMEMBER 6 MONTHS OR SO I WENT TO EAT THEN MY CAR WAS MAKING A NOISE I HATE NOISE CAR ... I WAS ACTUALLY 2 MINUTES AWAY .. THANK Gd. OK NEEDED A STARTER OH SO HAPPY THEY HAD IT IN STOCK .THERE IS ONLY 1 MECHANIC WHOM WORK S ON MY CAR I CALL HIM TONY BUT I DONT THINK THATS HIS NAME THE BEST OTHERS ARE GOOD AS WELL I NEEDED NEW TIRES DONE AS WELL TONY I GUESS .. BUT I AM VERY SATISFIED YOU WOULDN'T BELIEVE EDDIE IS MY ROCK THE BACKBONE LIKE I SAID HIS HONESTY... IF U WANT I CAN WRITE A BOOK U AM THERE SO MUCH CANT FORGET KRISTINA SO MANY OTHER S I ACTUALLY DO NOT LIKE THE NEW PHONE SET UP NO ONE GETS MY E MAILS THANK YOU ALL EDDIE SO MUCH I GUESS IF I WAS HIT TOTAL MY CAR I WOULD HAVE WAITED 6 MONTHS AND WENT .. YOU ARE THE BEST AND YES I SEND MANY THERE I MUST ADMIT FRANK TORRIS MESSED MANY UP INCLUDING MYSELF GLAD HE IS WAY GONE Gd bless you all
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 07/27/2019 10:37 AM

Hello Claudia,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
MV
gravatar
Mark V.
Oak Park, IL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Review
The personable service
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 07/27/2019 10:39 AM

Hello Mark,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
Verified Customer
Oak Park, IL
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Wonderful service, friendly customer service, thorough inspection and explanation
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 07/27/2019 10:42 AM

Hello Mary,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Eddy provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.