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GARY DESROSIERS

Braman Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(981 reviews)
62

Reviews of GARY DESROSIERS

MG
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Marlene G.
Opa Locka, FL
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service rep
Timely service
Recommended
LUIS M., service manager from Braman Hyundai responded on 09/12/2017 07:58 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
FS
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Felix S.
Hialeah, FL
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The place is O.K and comfortable. But the specialist in charge or ordering the service should be aware of the things done to the vehicle before the delivery.
Excellent.
Recommended
LUIS M., service manager from Braman Hyundai responded on 09/06/2017 05:30 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
Verified Customer
Miami, FL
2016 Hyundai Veloster
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Lousy customer and car service
Very disappointed with car services. Very lousy job makes me come back again for a fix.
Not Recommended
LUIS M., service manager from Braman Hyundai responded on 09/05/2017 04:46 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
JG
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Janice G.
Miami, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Janice geise
Gary is great
Recommended
LUIS M., service manager from Braman Hyundai responded on 09/05/2017 03:17 PM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
Verified Customer
Miami, FL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Gary, Service Associate is polite, courteous and very efficient.
Quick and efficient. Delivering what is promised.
Recommended
LUIS M., service manager from Braman Hyundai responded on 09/05/2017 07:24 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
KM
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Katarina M.
Coral Gables, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Gary is great, always is a good mood, nice and extremely helpful.
Recommended
LUIS M., service manager from Braman Hyundai responded on 08/25/2017 05:38 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
LL
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Laura L.
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Service is always great and consistent.
Recommended
LUIS M., service manager from Braman Hyundai responded on 08/24/2017 05:33 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
JD
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Joseph D.
Miami, FL
2017 Hyundai Tucson
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Terrible service
When I showed up and saw that my appointment that I scheduled was actually never scheduled and when you guys LOST my car keys in the first 5 minutes, it reminded me why I decided to lease my car from another dealership. Now I know the convenience of your location is certainly NOT worth the frustration, I'll be sure to take my car elsewhere.

This is my third hyundai, and having my first two leased from Brahman, I can honestly say it almost looked like you guys were trying to lose a valuable customer.

As I've told employees there before, if a manager would like to contact me directly so I can provide better feedback on how your business can continue to grow and properly service customers, I would be more than happy, sad to say no one has taken me up on that offer.
Not Recommended
LUIS M., service manager from Braman Hyundai responded on 08/22/2017 02:38 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
MR
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Marcus R.
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The best Hyundai Service in town
Braman + Fausto as adviser
Recommended
LUIS M., service manager from Braman Hyundai responded on 08/22/2017 11:58 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
Verified Customer
Bay Harbor Islands, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer Service
Was nice to recognize me from the last time I had service done on my car and was very friendly. Props to Gary and Hyundai
Recommended
LUIS M., service manager from Braman Hyundai responded on 08/22/2017 08:13 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
SB
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SAM B.
2017 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2017
verified customerVerified Customer
Category: Service
Follow up on oil change review
After receiving a call from the service manager Luis, I was satisfied with the outcome and productive future visits. Let me also add that Gary, the service consultant, was courteous and tried to help me in my situation.
Recommended
Employees worked with
GD
GARY DESROSIERS
CL
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Cesar L.
Miami, FL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
last visit
Great service as usual. Thank you, Gary Desrosiers.
Recommended
LUIS M., service manager from Braman Hyundai responded on 08/18/2017 06:03 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
MF
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Murray F.
North Miami Beach, FL
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Long wait time was very annoying
Mainly positive.
Recommended
LUIS M., service manager from Braman Hyundai responded on 08/18/2017 06:03 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
Verified Customer
Coral Gables, FL
2015 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
I had the pleasure of dealing with Gary to replace my tires and he was very patient and attentive. Highly recommend him to anyone looking to service their Hyundai.
Recommended
LUIS M., service manager from Braman Hyundai responded on 08/15/2017 03:20 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
SS
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Stephen S.
Biscayne Park, FL
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean and comfortable
We service all 3 of cars there. It's great!
Recommended
LUIS M., service manager from Braman Hyundai responded on 08/15/2017 02:47 PM

Thank you for servicing your vehicle with BRAMAN KIA HYUNDAI

Your experience at our Dealership is important to us and we hope to continue earning your business. Thank you very much for reaching out about this. I am very sorry about the frustrating experience you endured on your most recent service visit. We could have done a better job of providing proactive communication and directly addressing your needs.

Thank you for providing your comments and feedback regarding your service experience with Braman HYUNDAI . Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
SB
gravatar
SAM B.
2017 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2017
verified customerVerified Customer
Category: Service
Follow up on oil change review
After receiving a call from the service manager Luis, I was satisfied with the outcome and productive future visits. Let me also add that Gary, the service consultant, was courteous and tried to help me in my situation.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/15/2017
Service Type: Repair
Category: Service
Simple Oil Change
For an oil change with appointment, the 2:15 hour wait was unacceptable to me.
Not Recommended
LUIS M., service manager from Braman Hyundai responded on 08/15/2017 08:29 AM

Thank you for servicing your vehicle with BRAMAN KIA HYUNDAI

Your experience at our Dealership is important to us and we hope to continue earning your business. Thank you very much for reaching out about this. I am very sorry about the frustrating experience you endured on your most recent service visit. We could have done a better job of providing proactive communication and directly addressing your needs.

Thank you for providing your comments and feedback regarding your service experience with Braman HYUNDAI . Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
JA
gravatar
Juan A.
Miami, FL
2011 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2017
verified customerVerified Customer
Category: Service
Updated review
I want to thank Gary for his exceptional service!
Recommended
Employees worked with
GD
GARY DESROSIERS
JM
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Javier M.
Miami, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great job!
Gary did an excellent job
Recommended
LUIS M., service manager from Braman Hyundai responded on 08/14/2017 07:16 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
AS
gravatar
Anthony S.
Miami, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent customer service
I came for the second time to do the oil change (1st time I had to wait a long time)
Gary took the time to explain me what maintenance is needed it for my vehicle and I got my car back faster that I what expected.
I have to return to replace the gas tank that came defective, but is cover by the warranty. (15k miles)
Recommended
LUIS M., service manager from Braman Hyundai responded on 08/14/2017 07:16 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
AB
gravatar
Alejandra B.
Miami, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The employees are amazing. Definitely know the meaning of customer service. And the place is impeccable
I have bought 3 cars at Braman Hyundai and will keep going for more
Recommended
LUIS M., service manager from Braman Hyundai responded on 08/14/2017 07:17 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
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