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JR

JAY L REDDEN

Hyundai On Perryville
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(307 reviews)
70

Reviews of JAY L REDDEN

GJ
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Gregory J.
Loves Park, IL
2018 Hyundai Kona
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fIRST SCHEDULED MAINTENANCE
FIRST MAINTENANCE VISIT WENT WELL WITH NO ISSUES.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 01/14/2019 04:19 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
GE
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Gordon E.
Belvidere, IL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Just like every other time I have used this place for my auto service. Very professional people to work with. Everything was done to my satisfaction, and they go out of their way to make sure that I am happy when I leave the dealership.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 01/04/2019 04:22 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
ST
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Stan T.
Rockford, IL
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service & friendly, helpful group!
Very welcoming & helpful dealership. They offer options & help answer our questions with good detail & clear explanations.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 01/02/2019 04:24 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
Verified Customer
Rockford, IL
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Veloster service
Service department is very helpful, responsive & polite
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 01/02/2019 04:24 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
PH
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Patricia H.
Rockford, IL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
A+ Service
The staff is so friendly, professional and courteous.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 12/31/2018 10:37 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
BP
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Bob P.
Rockford, IL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast
Fast and easy and fairly priced
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 12/31/2018 04:21 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
JP
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Jeff P.
Rockford, IL
2008 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
FIRST SERVICE
I bought my Tucson pre-owned, the previous owner had their service done here, so they know the vehicle, she had high praise for the service, and so far I am also pleased. I will be returning for my service needs as well. I never sit on hold when calling, always professional and friendly. Thank you for a great experience!
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 12/26/2018 04:23 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
AC
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Ana C.
Rockford, IL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Right price and fast service
It costed less than I expected.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 12/21/2018 10:45 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
DV
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Donald V.
Belvidere, IL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service!
They are always friendly and willing to help with all my needs.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 12/21/2018 04:24 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
JL
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Jerome L.
Rockford, IL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good job
Took vehucle in for software up date, got i change and tires rotated, it was time foe both. Done in leaathsan one hour
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 12/20/2018 12:34 PM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
Verified Customer
Loves Park, IL
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Comfortable wait area
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 12/20/2018 04:24 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
WG
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Warren G.
Winnebago, IL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai is on Perryville keeps me rolling.
When, I had a problem with a tire, they got me in and had a tire to match my other three. They took care of the issue and got me on my way.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 12/18/2018 05:11 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
JM
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Jeff M.
Stillman Valley, IL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Very Friendly staff
Very friendly staff
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 12/17/2018 04:23 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
AP
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Alonzo P.
Rockford, IL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
Excellent service and roberta is awesome
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 12/14/2018 04:17 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
DS
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David S.
Oregon, IL
2016 Hyundai Sonata Hyb
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
30K preventative maintenance is pricey
Work all done in less than 3hrs
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 12/13/2018 10:28 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
JH
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John H.
Roscoe, IL
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/11/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Recalls on Hyundai
I would never buy a Hyundai again. To many recalls and the car isn’t very solid.
Not Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 12/11/2018 06:25 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
LW
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Lisa W.
Winnebago, IL
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very helpful
They are always very courteous and explain what needs to be serviced.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 12/10/2018 04:26 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
MW
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Mary W.
Roscoe, IL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
convenient. competent mechanics and pleasant folks.
have always taken my Hyundai here for all work. Trust them completely and find them enjoyable to work with...
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 12/10/2018 04:25 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
DV
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Donald V.
Belvidere, IL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
My experience at Hyundai at Perryville
Everyone is very friendly and knowledgeable.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 12/06/2018 11:56 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
Verified Customer
Winnebago, IL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Timely and professional.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 12/05/2018 04:23 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
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