JL

Justin L

Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(127 reviews)
94

DP
DENNIS P.
Granby, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2024
verified customerVerified Customer
10
Excellent service!
Everyone I have dealt with at Veryl's has been friendly, professional, and accommodating. They go out of their way to do what is best for the customer. Prices are reasonable for what you get.
Employees worked with

RM
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RACHAEL M.
Chicopee, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2024
verified customerVerified Customer
10
Peace, Love, Veryls
Veryl always makes it easy to schedule, they keep me in the loop and I feel they go the extra mile everytime I need something.
Employees worked with

AW
ANNE W.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2024
verified customerVerified Customer
10
Wonderful service!
They repaired rear brakes on an almost emergency basis. Price estimate was accurate. I was kept informed of diagnosis, and the car was ready with nice, smooth brakes sooner than expected.
Employees worked with

SM
SAMUEL M.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2024
verified customerVerified Customer
10
New tire—ordered and on!
When the old one popped, we ordered a new tire from Veryl’s (where we had bought the tires and get our vehicles serviced). Justin was great—he got the new tire in the very next day and even made time in his crazy schedule to put the new tire on my wife’s car as soon as she went in to pick it up.
Employees worked with

Verified Customer
Holyoke, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2024
verified customerVerified Customer
10
Auro Repair
Everyone at Veryl's holds themselves to the highest standards of courtesy and professionalism. No smoke and mirrors here, just good work at a fair price.
Employees worked with

SH
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Susan H.
Greenfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2024
10
Excellent service and affordable high quality work
I am a senior citizen who could trust Veryl to do right by me and not try to take advantage of me in any way. They are honest and have skilled employees and provide excellent customer service. Fair prices, and they are also state certified inspection station too. They are certified by MA to provide repairs needed to pass inspection. They also are watchdogs for future needs that I would not know about being clueless about auto evaluations.
Employees worked with

SH
SUSAN H.
Greenfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2024
verified customerVerified Customer
10
I felt like a Queen
They worked faster than I expected, were honest and charged me no more than what was agreed upon, they parked the car right outside the front door for me to get in afterwards, they were respectful, cordial, and friendly.
Employees worked with

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2024
verified customerVerified Customer
10
Reliable service with fair prices
Car was in for routine maintenance, oil change and check over. It was ready as promised.
Employees worked with

JL
JOANNE L.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2024
verified customerVerified Customer
10
Honest & reliable service!
Veryl’s is the most honest and reliable business in the South Hadley area. When I first moved to South Hadley , I asked people that I worked with, to recommend an Auto Repair place …. I’m glad that I took their advice as I’ve had wonderful experiences with them for the past 10 years!
Employees worked with

RK
RICHARD K.
Holyoke, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2024
verified customerVerified Customer
10
Satisfied customer
My first experience at Veryls was excellent in every aspect. Courtesy efficient and repairs completed in a surprisingly timely basis. I would recommend to anyone.
Rich
Employees worked with

AJ
ANNA J.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2024
verified customerVerified Customer
10
Great efficient service!
Wonderful service as always!
Employees worked with

BB
BILL B.
South Hadley, MA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/16/2024
verified customerVerified Customer
3
Poor “follow up”…
We took our BMW Z3 in for an oil change (if needed), RMV inspection, brake yellow warning light on (intermittently) and a radio code reset.
All that was completed, was the RMV Safety Inspection. Brake light still comes on, they could not reset the radio because they could not get the code from BMW, and the oil was not changed. (May have been a miscommunication - but it had not been changed in well over a year.)
When we got into the vehicle, to leave Veryl’s, we discovered that the driver’s side, interior door pull was broken off of the door card (it was just “hanging”). We are now left with having to hunt for a new door pull, and have it replaced. The repair shop apparently has not taken any responsibility, for breaking the door pull (no follow up call back) This car is a “classic” (2002), and the part is NO longer available from BMW. Needless to say, we were not pleased with this visit. NOTE: We have since had the oil changed elsewhere.
We have always been pleased with our service at Veryl’s, but this visit has left us quite dissatisfied.
Employees worked with

Verified Customer
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2024
verified customerVerified Customer
10
Brake change
As thorough and quick as ever. Thank you!
Employees worked with

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2024
verified customerVerified Customer
10
Fair Honest Quality
I have been a customer of Veryl's for 20 plus years and the have always done excellent work for a reasonable price. They NEVER upsell (unless your vehicle really needs the extra work). They are the best mechanic's shop I have ever used.
Employees worked with

Verified Customer
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2024
verified customerVerified Customer
10
They do the right thing!
We have been with Veryl for a few years now and are so happy to have found them. They are honest to a fault, they are great communicators and never try to push service or repair that we don’t need. We would recommend them to anyone!
Employees worked with

CH
CB H.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2024
verified customerVerified Customer
9
Oil change
In for an oil change-a bit pricey but that’s the way it is now! Found additional work that needs attention. All set with new appointment.
Justin and crew are personable and professional.
Employees worked with

CO
CHRISTINE O.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2024
verified customerVerified Customer
10
Went fo sticker. Faulty windshield wipers. Ordered and in in < 2 days
Always willing to listen and to help you out
Employees worked with

HW
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HEATHER W.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2024
verified customerVerified Customer
9
Recent Service
Excellent!
Employees worked with

JS
JENNIFER/CHRISTOPHER S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2024
verified customerVerified Customer
10
Oil change / Inspection
As always…courteous, fair service. Wont take my jeeps anywhere else!
Employees worked with

BA
BEVERLY A.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2024
verified customerVerified Customer
10
Service and Cost
I feel I always get great service at a resonable cost.
Employees worked with

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