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SureCritic / Auto Maintenance / Veryl's Automotive Services / Justin L
JL

Justin L

Veryl's Automotive Services
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(138 reviews)
95

Reviews of Justin L

RK
RICHARD K.
Holyoke, MA
2012 Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2024
verified customerVerified Customer
10
Satisfied customer
My first experience at Veryls was excellent in every aspect. Courtesy efficient and repairs completed in a surprisingly timely basis. I would recommend to anyone.
Rich
Employees worked with
JL
Justin L
AJ
ANNA J.
South Hadley, MA
2015 Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2024
verified customerVerified Customer
10
Great efficient service!
Wonderful service as always!
Employees worked with
JL
Justin L
BB
BILL B.
South Hadley, MA
2002 BMW Z3
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/16/2024
verified customerVerified Customer
3
Poor “follow up”…
We took our BMW Z3 in for an oil change (if needed), RMV inspection, brake yellow warning light on (intermittently) and a radio code reset.
All that was completed, was the RMV Safety Inspection. Brake light still comes on, they could not reset the radio because they could not get the code from BMW, and the oil was not changed. (May have been a miscommunication - but it had not been changed in well over a year.)
When we got into the vehicle, to leave Veryl’s, we discovered that the driver’s side, interior door pull was broken off of the door card (it was just “hanging”). We are now left with having to hunt for a new door pull, and have it replaced. The repair shop apparently has not taken any responsibility, for breaking the door pull (no follow up call back) This car is a “classic” (2002), and the part is NO longer available from BMW. Needless to say, we were not pleased with this visit. NOTE: We have since had the oil changed elsewhere.
We have always been pleased with our service at Veryl’s, but this visit has left us quite dissatisfied.
Employees worked with
JL
Justin L
Verified Customer
South Hadley, MA
2015 FIAT 500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2024
verified customerVerified Customer
10
Brake change
As thorough and quick as ever. Thank you!
Employees worked with
JL
Justin L
Verified Customer
2020 Jeep Gladiator
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2024
verified customerVerified Customer
10
Fair Honest Quality
I have been a customer of Veryl's for 20 plus years and the have always done excellent work for a reasonable price. They NEVER upsell (unless your vehicle really needs the extra work). They are the best mechanic's shop I have ever used.
Employees worked with
JL
Justin L
JP
Jeff Poirier
Verified Customer
South Hadley, MA
2018 Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2024
verified customerVerified Customer
10
They do the right thing!
We have been with Veryl for a few years now and are so happy to have found them. They are honest to a fault, they are great communicators and never try to push service or repair that we don’t need. We would recommend them to anyone!
Employees worked with
JL
Justin L
CH
CB H.
South Hadley, MA
2018 Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2024
verified customerVerified Customer
9
Oil change
In for an oil change-a bit pricey but that’s the way it is now! Found additional work that needs attention. All set with new appointment.
Justin and crew are personable and professional.
Employees worked with
JL
Justin L
CO
CHRISTINE O.
South Hadley, MA
2008 Mercedes-Benz CLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2024
verified customerVerified Customer
10
Went fo sticker. Faulty windshield wipers. Ordered and in in < 2 days
Always willing to listen and to help you out
Employees worked with
JL
Justin L
HW
gravatar
HEATHER W.
South Hadley, MA
2004 Honda Accord Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2024
verified customerVerified Customer
9
Recent Service
Excellent!
Employees worked with
JL
Justin L
JS
JENNIFER/CHRISTOPHER S.
2012 Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2024
verified customerVerified Customer
10
Oil change / Inspection
As always…courteous, fair service. Wont take my jeeps anywhere else!
Employees worked with
JL
Justin L
BA
BEVERLY A.
South Hadley, MA
2014 Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2024
verified customerVerified Customer
10
Service and Cost
I feel I always get great service at a resonable cost.
Employees worked with
JL
Justin L
MA
MIKE/SALLIE A.
South Hadley, MA
2018 Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2024
verified customerVerified Customer
10
Simply great
Had a routine maintenance visit and one concern. The maintenance item was handled in a neat, clean and orderly fashion. The concern addressed with both a fix and advise on avoiding any repeat.
Employees worked with
JL
Justin L
SR
gravatar
SUSAN R.
Granby, MA
2016 Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2024
verified customerVerified Customer
10
Excellent service
I’ve been using Veryl’s Automotive Service center for years and have never been disappointed with them. My cars have gone in for routine tuneups, for emergency fix up’s, tires, and inspection stickers. The office is friendly, professional and efficient. Their waiting room is roomy and comfortable. They always follow up to thank me for using them and to make sure everything was done to my satisfaction. I highly recommend Veryl’s.
Employees worked with
JL
Justin L
JW
JOANN W.
South Hadley, MA
2016 Nissan JUKE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2024
verified customerVerified Customer
10
Nissan juke
Excellent service
Employees worked with
JL
Justin L
Verified Customer
South Hadley, MA
2015 Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2024
verified customerVerified Customer
10
Another awesome customer experience at Veryl’s Automotive Service!
We had an emergency tire problem so no appointment but they took the car in early in the morning and it was fixed by early afternoon. Their work is top notch, customer service fantastic and very reasonable pricing. Can’t say enough great things about Veryl’s. Highly, highly recommend!
Employees worked with
JL
Justin L
EC
EILEEN C.
South Hadley, MA
2002 Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2024
verified customerVerified Customer
10
Great service!
Veryl’s has been my mechanic shop for years, wont go anywhere else. They keep my older car in tip top shape, working with everyone in their shop is very pleasant. Knowledgeable and extremely frank on what my car needs to keep it going. Excellent work they do at Veryl’s!
Employees worked with
JL
Justin L
BB
BARBARA B.
South Hadley, MA
2011 Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2024
verified customerVerified Customer
10
Service and sticker
Great work ethic. Personnel are knowledgeable, kind, and informative. Would highly recommend.
Employees worked with
JL
Justin L
DW
DIANA W.
South Hadley, MA
2015 MINI Cooper Countryman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2024
verified customerVerified Customer
10
Recent Work
Justin was great and very helpful in the process of getting 4 new tires, installation and balancing. I would highly recommend Veryl’s Automotive!
Employees worked with
JL
Justin L
Displaying Review 121 - 138 of 138 in total
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