Business Solutions
English French Canadian
SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Kevyn Erbe
KE

Kevyn Erbe

Service Advisor
Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(853 reviews)
73

Reviews of Kevyn Erbe

RA
gravatar
REED A.
Post Falls, ID
Ford Super Duty F-250 SRW
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/26/2018
verified customerVerified Customer
Category: Service
60,000 mile service
Parker Ford recommended transmission and transfer case service as specified by Ford Motor Co. For my 10 yr old Super Duty. After i returned home i noticed a small leak in the driveway and discounted it since it did not continue throughout the night. The next day I hooked up the camp trailer and headed out to Montana as I had explained to the service dept at Parker was my plan. I got halfway to Missoula and notice transmission fluid heavily leaking from my truck. I continued on to Missoula and immediately go to the Ford dealer service dept to have it checked out. Our trip was delayed over 3 hours while the service dept investigaed the cause of the leak. They then explained that the transmission was excessively overfilled with fluid and was leaking out of the overflow. I went through the anxiety from this and I am the type who doesn't throw a fit, I just go somewhere else to spend my money..
Not Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
DB
gravatar
DEVON B.
Spokane, WA
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2018
verified customerVerified Customer
Category: Service
Brakes done
Best service there is guys!!!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
ST
gravatar
SHELLEY T.
Spirit Lake, ID
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2018
verified customerVerified Customer
Category: Service
Excellent customer care
Service was timely and the new waiting area was very comfortable.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
RT
gravatar
ROBERT T.
Athol, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2018
verified customerVerified Customer
Category: Service
friendly and fast
Speedy, very friendly and helpful.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
Verified Customer
Post Falls, ID
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2018
verified customerVerified Customer
Category: Service
Very Accomodating
Got my truck in and out in a reasonable time. Informed me of other work needed.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
BH
gravatar
BEVERLY H.
Coeur D'Alene, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2018
verified customerVerified Customer
Category: Service
Vehicle oil change
Excellent and fast service!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
RG
gravatar
RICHARD G.
Coeur D'Alene, ID
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2018
verified customerVerified Customer
Category: Service
Great service
Had a good experience, i dropped my pickup off for a work in oil change. I dropped it off early and it was done well before they said it would be done. Thanks!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
RC
gravatar
RONALD C.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2018
verified customerVerified Customer
Category: Service
service dept
Excellent service and the friendliest auto dealership in town.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
CC
gravatar
CODY C.
Liberty Lake, WA
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2018
verified customerVerified Customer
Category: Service
Conscientious of Time
Kevyn did a great job of getting me in and out on time. He was very conscientious of my time. I really appreciate that. He was also very courteous, kind, and knowledgeable. I love taking my truck there. I know it will be taken care of properly. Thanks Kevyn and Parker Ford!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
Verified Customer
Coeur D'Alene, ID
Dodge Ram 3500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2018
verified customerVerified Customer
Category: Service
Integrity
A honest evaluation not charging $ you don't need to spend
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
GB
gravatar
GEORGE B.
Longview, WA
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2018
verified customerVerified Customer
Category: Service
?. I’m a happy camper
The service was great I appreciate it thank you very much
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
LY
gravatar
LYNSEY Y.
Coeur D'Alene, ID
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2018
verified customerVerified Customer
Category: Service
Great service!!
Great service!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
PL
gravatar
PATRICK L.
Gresham, OR
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2018
verified customerVerified Customer
Category: Service
Helpfulness
Very happy so far with all interactions with Parker Ford. Plan to buy another new vehicle within next few months
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
CA
gravatar
CONNIE A.
Otis Orchards, WA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2018
verified customerVerified Customer
Category: Service
Awesome !
Everyone there takes good care of me thank you!!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
CJ
gravatar
CINDY J.
Rathdrum, ID
Ford Fiesta
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/07/2018
verified customerVerified Customer
Category: Service
5K service not done!
My car has been serviced every 5K miles at this dealer since i bought it new. When i made my appt this time i mentioned that it was also due for new tires. My vehicle was left all day and picked up the next morning, i did not realize until i reviewed the receipt yesterday they never serviced it! That was the reason it was in there, the tires were replaced at that time because its so inconvenient to bring my car in that i wanted everything taken care of at once. Honestly, they should have looked at my odometer and saw that i was almost at the 140K for my next 5K service. Very unhappy about this!
Not Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
BW
gravatar
BRYAN W.
Sandpoint, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2018
verified customerVerified Customer
Category: Service
Bryan Wood
The service dept. is outstanding in every manner. The personnel is very polite and respectable, especially Rick Hess and Kevyn Erbe. It's a delight to come down from Sandpoint and do business with Parker Ford.

Thank you gentlemen,
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
AB
gravatar
ANGELA B.
Coeur D Alene, ID
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2018
verified customerVerified Customer
Category: Service
Exceptional
Always very professional! Thanks Kev!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
NH
gravatar
NANCY H.
Rathdrum, ID
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2018
verified customerVerified Customer
Category: Service
Oil Changed and tires rotated
Very courteous and fast! Love the new waiting room too!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
RC
gravatar
RAY C.
Hayden, ID
Ford Escape
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/04/2018
verified customerVerified Customer
Category: Service
Service job
Went well and got done a little early.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JA
gravatar
JODI A.
Coeur D'Alene, ID
Lexus RC 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2018
verified customerVerified Customer
Category: Service
Service
Kevin and crew are awesome !
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.