Business Solutions
English French Canadian
SureCritic / Hyundai Dealer / San Tan Hyundai / MARIO MACIAS
MM

MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

MB
gravatar
Michael B.
Mesa, AZ
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
key to success
have been going there for service since I bought the car. By second or third visit I decided to go no where else. service is too good to go elsewhere
Not Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 11/17/2019 05:26 AM

Good morning. Thank you for responding to our survey with the fantastic comments. We truly appreciate it and are super glad that you are part of our San Tan Hyundai family.  We look forward to seeing you next time. Have a great rest of your weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Queen Creek, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
.
.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 11/17/2019 05:24 AM

Good morning. Thank you for responding to our survey. We truly appreciate it and look forward to seeing you next time. Have a great rest of your weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
CK
gravatar
Christopher K.
Gilbert, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
So quick
I love every time I get Mario as my service adviser. He is always upfront about how long my service will take and this time was no exception. I had no appointment but still managed to get an oil change in less than an hour. Thanks again guys!
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 11/15/2019 02:05 PM

Good afternoon.  Thank you for responding to our survey with the fantastic comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DC
gravatar
Dale C.
Florence, AZ
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tires
Mario got my car in and out in the time promised and at a cost that was fair.
Recommended
Cara M. from San Tan Hyundai responded on 11/13/2019 03:41 PM

Dale,
Thank you for your response. We appreciate you and your business. We look forward to helping you again in the future.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful service!
Mario was thorough, friendly and always gives amazing customer service!
Recommended
Cara M. from San Tan Hyundai responded on 11/12/2019 11:40 AM

Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you again at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Very professional & polite service!
Recommended
Cara M. from San Tan Hyundai responded on 11/12/2019 11:36 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Chandler, AZ
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Satisfactory service
Been with them for years now and they give the best services ever!
Recommended
Cara M. from San Tan Hyundai responded on 11/12/2019 11:35 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AH
gravatar
Allen H.
Gilbert, AZ
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Comment
Mario - Great Service Rep!!!
Recommended
Cara M. from San Tan Hyundai responded on 11/11/2019 02:47 PM

Allen,
Thank you for your response. We appreciate you and your business. We are here if you need anything.

Have a great day,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
GG
gravatar
Geralyn G.
Sun Lakes, AZ
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast, reliable, friendly service
Dealer always makes servicing my car a comfortable experience. The service is fast and reliable and the staff is always friendly.
Recommended
Cara M. from San Tan Hyundai responded on 11/11/2019 09:50 AM

Geralyn,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
CR
gravatar
Chandra R.
Gilbert, AZ
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No complaints!
Mario is always friendly, caring and thorough. I dropped my car off at 7:00. He got me checked in quickly and I had had my report and recommendations by text and email at 7:57 am, just after I got to work. Pick up is easy, especially with the option to pay by phone.
Recommended
Cara M. from San Tan Hyundai responded on 11/08/2019 01:15 PM

Chandra,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you again in the future.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
FS
gravatar
Frank S.
Mesa, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Took my 2019 Tucson sport in for 7500 mile service. I was greeted by Mario Macias my service advisor and he explained to me all they were going to do. I said great I would wait for it, and went to the lounge to watch tv, have a coffee and dounut. When it was finished Mario came and got me and apologized for taking so long but there was a update on the computer system in the car and took longer than expected. I told him no worries and thanked him for taking good care of my car. Mario was awesome, I highly recommend San Tan Hyundai for service.
Recommended
Cara M. from San Tan Hyundai responded on 11/08/2019 12:54 PM

Frank,
Thank you for your response. We appreciate you taking the time to recognize Mario for the wonderful job he does. We look forward to helping you again in the future. Have a great weekend.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Mesa, AZ
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent!
Great service as always!
Recommended
Cara M. from San Tan Hyundai responded on 11/08/2019 12:52 PM

Thank you for your response. We are here if you need anything. Have a wonderful weekend!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JK
gravatar
James K.
Gilbert, AZ
2014 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good price and it is good service.
Same as above
Recommended
Cara M. from San Tan Hyundai responded on 11/08/2019 12:52 PM

James,
Thank you for your response. We appreciate you and your business. We look forward to helping you again in the future.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RA
gravatar
Richard A.
Queen Creek, AZ
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Only place to go to service my Santa Fe
Even if they don't have the parts in stock, they can get them and then install them while I barely have time to finish my coffee and donut. AND at no cost to me, all under warranty. Mario Macias is the "MAN."
Recommended
Cara M. from San Tan Hyundai responded on 11/06/2019 03:34 PM

Richard,
Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Mesa, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Mario did a great job at getting me in and out of there with as little downtime as possible. Great customer service.
Recommended
Cara M. from San Tan Hyundai responded on 11/06/2019 03:11 PM

Thank you for your response. We appreciate you and your business. We are here if you need anything. Have a great day.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Tempe, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GREAT SERVICE
ABLE TO PROVIDE APPOINTMENT THAT MET MY NEEDS Comfortable waiting area; service completed as requested and in a timely manner. Great Service technician.
Recommended
Cara M. from San Tan Hyundai responded on 11/06/2019 09:13 AM

Thank you for your response. We appreciate you and your continued business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JH
gravatar
Jeffrey H.
Chandler, AZ
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional and outstanding service
Mario exceeds exceptional in every way. He is quick to the point, finds the best options and opportunities, and executes the service with a great attitude and perfect performance. He has always helped me in every best way possible to ensure everything satisfies the customer. I always appreciate his service and attitude in giving me the best every time!
Recommended
Cara M. from San Tan Hyundai responded on 11/05/2019 12:41 PM

Jeffrey,
Thank you for your response and for taking the time to recognize Mario. We appreciate you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DR
gravatar
Devin R.
Gilbert, AZ
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy again
Everyone was very friendly and job well done. Impressed once again with this dealership and service dept.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 11/02/2019 12:23 PM

Good afternoon.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.  

 

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
FS
gravatar
Frederick S.
Mesa, AZ
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Quick and easy appointment, always treated with respect, never pressured for add on service
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 11/02/2019 12:07 PM

Good afternoon.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
WW
gravatar
William W.
Chandler, AZ
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
What can I say that I all ready said in my previous reviews! He is one of a kind in my eyes. AAA+! He is an asset to your operation! His middle name is Customer Service. That’s it, Mario Customer Service Macias!!! Have a great day!
Recommended
Cara M. from San Tan Hyundai responded on 11/01/2019 04:50 PM

William,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you again! 

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.