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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

LC
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Lisa C.
Gilbert, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service and experience!
This place is honest and provided great service. Mario is great to work with ?
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 10/20/2019 10:22 AM

Good morning. Thank you for responding to our survey with the great comments. We truly appreciate it and look forward to seeing you next time. Have a great Sunday.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
TF
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The F.
Gilbert, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2018 Tucson contuing service
Was promptly greeted and checked in. Service was completed in an hour. Car was returned cleaner than when it arrived. Please thank Mario for his assistance in locating my vehicle - took two tries before I finally saw it. Just an elderly problem (me, not the car or Mario). Looking forward to my next visit.
Recommended
Cara M. from San Tan Hyundai responded on 10/18/2019 02:01 PM

Thank you for your response. We appreciate you and your business. We are here if you need anything.

Have a great day,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DK
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Daniel K.
Chandler, AZ
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendliness and service.
A big thankyou to Mario, for taking care of us the past seven years. His attitude has never changed, he is a pleasure to work with. From the time I call him for an appointment until we walk out the door.
Went in for an oil change. Drove up and was waited on immediately. My Hyundai was so dirty on the outside.
My husband enjoyed a donut while I had popcorn.
Everyone is professional and friendly. In no time at all our Hyundai was serviced.
As we approached our vehicle, I thought I had a new one, it was so clean. Thanks guys for the work well done.
Jean K
Recommended
Cara M. from San Tan Hyundai responded on 10/18/2019 02:17 PM

Daniel,
Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you ever need anything. Have a wonderful weekend and we will see you at your next service!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Mesa, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick Service
Came in for an oil change and was out within an hour. Very quick and efficient. I won’t go anywhere else
Recommended
Cara M. from San Tan Hyundai responded on 10/18/2019 11:26 AM

Thank you for your response. We appreciate you and your business. We are here if you need anything. Have a great weekend!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
KC
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Kathleen C.
West Saint Paul, MN
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Brought my Tucson in for an oil change & auto butler application. Very professional & friendly staff. My car was done in less time than I thought. Was updated by Mario so knew what was going on with my car. Great dealership!
Recommended
Cara M. from San Tan Hyundai responded on 10/18/2019 11:24 AM

Kathleen,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Chandler, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast service
Communicated quickly and professionally
Recommended
Cara M. from San Tan Hyundai responded on 10/18/2019 11:22 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
VS
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Vicki S.
Gilbert, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
customer service
Mario is great.
Recommended
Cara M. from San Tan Hyundai responded on 10/17/2019 03:21 PM

Vicki,
Thank you for your response. We appreciate you and your  business. We look forward to helping you at your next visit.

Best regards.
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
My service associate was Mario and he was great. He kept me updated with the stages and was very helpful in getting everything ready, on time and did everything deligently.
Recommended
Cara M. from San Tan Hyundai responded on 10/17/2019 10:22 AM

Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JP
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Jim P.
Chandler, AZ
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thanks to Mario
We have used Mario Every time to take care of the cars needs. My husband, Jim passed away 9-9-19 so I his wife of 64 years will be sure it is serviced. The only problem is someone missed gas mileage and set clock back to correct time. Thank you for such good work. My address now is : 4929 S. Val Vista Dr, Apt 262, Gilbert, AZ 85298
Recommended
Cara M. from San Tan Hyundai responded on 10/17/2019 10:19 AM

Jim,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
SB
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Stephen B.
Chandler, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and quick
Mario Macias was great as usual.
Recommended
Cara M. from San Tan Hyundai responded on 10/16/2019 03:45 PM

Stephen,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Chandler, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service.
Service department always promp.
Mario in service can’t be beat!
Recommended
Cara M. from San Tan Hyundai responded on 10/16/2019 03:44 PM

Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
HD
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Harvey D.
Florence, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Clean Courteous Service
Nice Waiting Room,
Recommended
Cara M. from San Tan Hyundai responded on 10/16/2019 03:40 PM

Harvey,
Thank you for your response. We appreciate you and your business. We are here if you need anything.

Have a great day,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
ND
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Norma D.
El Paso, TX
2014 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Norma Dearing
Terrific!!! Good respectful service from the persons that attended me.
Recommended
Cara M. from San Tan Hyundai responded on 10/16/2019 03:31 PM

Norma,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RA
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Richard A.
Queen Creek, AZ
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Consistently Excellent Service
Mario Macias is the BEST Service Mgr. He was even going to service broken "rear marker lights," but didn't when he realized that my particular Santa Fe model didn't have marker lights. No service, no cost. Good laugh. Oil and filter change, $29. Out the door in an hour. Earnhardt Hyundai is MY go to dealership and service center.
Recommended
Cara M. from San Tan Hyundai responded on 10/16/2019 03:24 PM

Richard,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Queen Creek, AZ
2013 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
I want to thank Mario Macias for making our service experience a good one. He goes above and beyond to please.
Recommended
Cara M. from San Tan Hyundai responded on 10/16/2019 03:22 PM

Thank you for your response and for taking the time to recognize Mario. We are here if you need anything in the future.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
WT
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William T.
Mesa, AZ
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
scheduled service
as usual the folks at San Ta Hyundai met all our expectations. Great service with a smile Mario is an awesome service advisor
Recommended
Cara M. from San Tan Hyundai responded on 10/14/2019 01:24 PM

William,
Thank you for your response. We appreciate you and your business. We look forward to helping you again in the future.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RM
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Rozlynn M.
Mesa, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wouldn't trust another
I always love the amazing service I receive when bringing in my car. I wouldn't take my Sonata anywhere else!
Recommended
Cara M. from San Tan Hyundai responded on 10/14/2019 01:23 PM

Rozlynn,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RP
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Russell P.
Chandler, AZ
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Typical Great Service
What started as a simple oil change actually ended up in a new car purchase. We bought our 2011 Santa Fe from Santan Hyundai and have always been extremely happy with the vehicle AND the service we've received from Santan Hyundai. I'd like to point out specifically that Mario in the service department has always been a pleasure to deal with. Anyway, I looked at the new 2020 Santa Fe and ended up trading in the 2011. The new car salesman, Andre, and the Finance Manager, Kyle, were also fantastic to deal with. I certainly expect that I will receive excellent service, as I've become accustomed to, with this new vehicle.
Recommended
Cara M. from San Tan Hyundai responded on 10/14/2019 12:59 PM

Russell,
Thank you for your response. We appreciate you and your continued loyalty! I am confident you will love your new Santa Fe! We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AK
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Allison K.
Gilbert, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Mario is great and very helpful each time my car is brought in.
Recommended
Cara M. from San Tan Hyundai responded on 10/14/2019 12:48 PM

Allison,
Thank you for your response. We appreciate you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Mesa, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great service
I always received excellent service when I come here. They take good care of me and my car every time. Highly recommend!
Recommended
Cara M. from San Tan Hyundai responded on 10/11/2019 02:25 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
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