MM

MARIO MACIAS

#1 IN THE NATION
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

CH
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Cliff H.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Helpful
The experience was great! They were very friendly, helpful and knowledgeable. The facility was very clean -the coffee and donuts hit the spot?
Recommended
Cara M. from San Tan Hyundai responded on 10/31/2019 12:25 PM

Cliff,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great People
I have always been treated well, the people are very nice. Mario is great to work with. I feel comfortable bringing my car problems to him.
Recommended
Cara M. from San Tan Hyundai responded on 10/31/2019 11:58 AM

Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Have a great day,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

EB
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Edward B.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, courteous service
I'm always met in a timely matter when I drive up and a service person is always there to meet me. My car is always done in a timely manner and Mario was easy to work with.
Recommended
Cara M. from San Tan Hyundai responded on 10/31/2019 11:53 AM

Edward,
Thank you for your response and for recognizing Mario.  We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

SB
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Sharon B.
Sun Lakes, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Service
Ease in scheduling appt with Mario Macias. Always on time. Comfortable waiting area. Minimal time waiting with f/u. Positive, confident customer service.
Recommended
Cara M. from San Tan Hyundai responded on 10/31/2019 11:46 AM

Sharon,
Thank you for your response and for recognizing Mario. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

BN
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Betsy Van N.
Sun Lakes, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly Efficient Service
I have been coming here for 6 years and continue to receive A-1 service with a smile.
Recommended
Cara M. from San Tan Hyundai responded on 10/31/2019 11:44 AM

Betsy,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JH
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John H.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Mario
Mario is the best. He always takes excellent care of my car.
Recommended
Cara M. from San Tan Hyundai responded on 10/31/2019 11:42 AM

John,
Thank you for your response and for recognizing Mario.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

HK
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Helena K.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great advisor -wonderful service
One of the best customer service oriented organizations I’ve experienced. Our service advisor, Mario, is phenomenal!
Recommended
Cara M. from San Tan Hyundai responded on 10/31/2019 09:24 AM

Helena,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Wonderful service!!
Recommended
Cara M. from San Tan Hyundai responded on 10/31/2019 09:22 AM

Thank you for your response! We appreciate you and your business! We are here if you need anything. Happy Halloween!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

TR
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Terry R.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and people.
The service is on time. Mario M. does a great job letting us know what need to be done and when it is finished. Thx. Mario.
Recommended
Cara M. from San Tan Hyundai responded on 10/30/2019 10:09 AM

Terry,
Thank you for your response and for recognizing Mario. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JM
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Joseph M.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great folks...great service
Mario was great getting me in to do the service on my Tucson. I will always do my service at San Tan Hyundai.
Recommended
Cara M. from San Tan Hyundai responded on 10/28/2019 11:05 AM

Joseph,
Thank you for your response and for recognizing Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

ME
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Mary E.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
San Tan Hyundai always gives great service!
Recommended
Cara M. from San Tan Hyundai responded on 10/28/2019 11:02 AM

Mary,
Thank you so much for your response. We appreciate you and your continued loyalty. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

TC
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Traca C.
Apache Junction, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent
Had the pleasure of working with Mario in service!!!
Recommended
Cara M. from San Tan Hyundai responded on 10/28/2019 10:52 AM

Traca,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

AL
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America L.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Courteous and friendly
Very nice clean and friendly staff.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 10/27/2019 05:30 AM

Good morning.  Thank you for responding to our survey with the nice comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

RW
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Rickey W.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
I visited San Tan Hyundai to have a turn signal light replaced. I did not have an appointment but my service adviser Mario Macias did a great job of working in my repair more quickly than I had anticipated.
Recommended
Cara M. from San Tan Hyundai responded on 10/25/2019 04:37 PM

Rickey,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

SR
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Shirley R.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service
Mario my advisor, is always attentive, answers questions, makes for a pleasant visit.
Recommended
Cara M. from San Tan Hyundai responded on 10/23/2019 01:45 PM

Shirley,
Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Have a great day,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Easy to schedule an appointment for service. Very friendly staff. Nice to get my car washed too.
Recommended
Cara M. from San Tan Hyundai responded on 10/23/2019 01:26 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JS
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Janet S.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No pressure service
Excellent, on time, great communication with Mario. Recommendations come to your phone where you can review, give some thought and respond without sales pressure. Love it and will continue to use San Tan Hyundai for service.
Recommended
Cara M. from San Tan Hyundai responded on 10/22/2019 02:25 PM

Janet,
Thank you for your response and for recognizing Mario. We are here if you need anything.

Have a great day,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

BD
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Bill D.
Maricopa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mario’s Service.
Service is always great.
Recommended
Cara M. from San Tan Hyundai responded on 10/21/2019 02:30 PM

Bill,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
6 Years Going
Always great service & staff. Thanks for the eats. Wish you had more coupons like you did in the past.
Recommended
Cara M. from San Tan Hyundai responded on 10/21/2019 01:13 PM

Thank you for your response and your continued loyalty. We are appreciative of your feedback and I will forward it to my manager. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and efficient oil change service.
San Tan Hyundai did a great job on my last oil change service.
Recommended
Cara M. from San Tan Hyundai responded on 10/21/2019 01:08 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
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