MM

MARIO MACIAS

#1 IN THE NATION
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

TT
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Terrence T.
Sun Lakes, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Advisor named Mario!
Fast service and great service advise.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 06/30/2019 10:54 AM

Good morning. Thank you for responding to our survey with the great comments. We truly appreciate it and look forward to seeing you next time. Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

RC
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Ronald C.
Sun Lakes, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil/Filter Change, Air & Cabin Filter Change
Great service and service agents are very customer friendly and knowledgeable. Mario is always on top of things.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 06/30/2019 10:54 AM

Good morning.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

Verified Customer
Chandler, AZ
2017 Hyundai
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Staff
Everyone is friendly and competent. Mario is the best!!!!
Recommended
Cara M. from San Tan Hyundai responded on 06/28/2019 01:26 PM

Thank you for your response. I'm very glad to hear you had a good experience. We are here if you need anything. Have a great day!

Best Regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

MC
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Mark C.
Tempe, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mario is a service rockstar!
I came in the other day for an oil change and tire rotation. I was greeted promptly and even shuttled to and from home. I have nothing but great things to say about the team at San Tan Hyundai and would highly recommend them for your cars servicing needs! Ask for Mario!
Recommended
Cara M. from San Tan Hyundai responded on 06/28/2019 01:26 PM

Mark,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

AM
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Annette M.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mario@San Tan Hyundai
Mario made my experience at San Tan very pleasant. He has a great attitude and kept me informed about the status of my car through out my time there. Thanks!
Recommended
Cara M. from San Tan Hyundai responded on 06/28/2019 01:11 PM

Annette,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

NW
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Nancy W.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
The service was prompt and Mario was very professional. I am very put off by the fact that a tire rotation which takes mere minutes is $54 for a customer who purchased a car at your dealership.
Not Recommended
Cara M. from San Tan Hyundai responded on 06/28/2019 01:07 PM

Nancy,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

BT
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Barbara T.
Queen Creek, AZ
2017 Hyundai
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Mario in Service
Recommended
Cara M. from San Tan Hyundai responded on 06/28/2019 12:54 PM

Barbara,
Thank you for your response. We appreciate you and your business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
prompt
outstanding
Recommended
Cara M. from San Tan Hyundai responded on 06/28/2019 12:42 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Mario has always been so kind to us, and we appreciate all he does for us.
yes I would recommend San Tan Hyundai, great sales people and service.
Recommended
Cara M. from San Tan Hyundai responded on 06/27/2019 03:48 PM

Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

DS
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Dan S.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service!!
Always satisfied with the high level of service. Mario was great.
Recommended
Cara M. from San Tan Hyundai responded on 06/27/2019 03:46 PM

Dan,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

DD
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Denice D.
Queen Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Mario is the best! Fast friendly service and of course driving off in a clean car makes my day.
Recommended
Cara M. from San Tan Hyundai responded on 06/27/2019 03:27 PM

Denice,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JR
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Jon R.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service
Not Recommended
Cara M. from San Tan Hyundai responded on 06/27/2019 03:25 PM

Jon,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

KT
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Kelly T.
Gilbert, AZ
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
The service department is very friendly and efficient. I didn't have to wait very long at all to get my hybrid battery replaced. Thanks Mario!
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 06/27/2019 02:54 PM

Good afternoon.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great day.

Robert Bullard
Parts and Service Director
(480) 517-5230

Verified Customer
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and Fast
Always keeps me informed and service was fast.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 06/27/2019 02:53 PM

Good afternoon.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great day.

Robert Bullard
Parts and Service Director
(480) 517-5230

KG
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Kevin G.
Apache Junction, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding salesmen and service center
We have owned our Hyundai for several years now and have never been disappointed with any of their staff. Highly recommend San Tan Hyundai!
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 06/27/2019 02:51 PM

Good afternoon.  Thank you so much for responding to our survey with the great comments.  We truly appreciate it and are so glad that you are part of the San Tan Hyundai family.  We look forward to seeing you next time.  Have a great day.  

Robert Bullard
Parts and Service Director
(480) 517-5230

KL
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Kenneth L.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Super Mario
Mario is super
Recommended
Cara M. from San Tan Hyundai responded on 06/26/2019 03:19 PM

Kenneth,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Maricopa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient
It was quick
Recommended
Cara M. from San Tan Hyundai responded on 06/25/2019 03:42 PM

Thank you for your response. We appreciate you and your  business. We look forward to helping you again in the future.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Queen Creek, AZ
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very helpful staff and do a good maintenance on my vehicle.
Mario was very knowledgeable and helpful
Recommended
Cara M. from San Tan Hyundai responded on 06/25/2019 03:03 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

DB
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Dale B.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Came in for an oil change and damaged rim repair. Quick service and excellent repair. Rim looks like new.
Recommended
Cara M. from San Tan Hyundai responded on 06/25/2019 02:58 PM

Dale,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

CK
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Clifford K.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First oil change
Very quick. I did get there on a weekday in the am, but was greeted pleasantly and had a very good experience with mario who helped me through everything. It was a surprise because i had read some online reviews that were negative, but this definitely was a very positive experience.
Recommended
Cara M. from San Tan Hyundai responded on 06/25/2019 02:17 PM

Clifford,
Thank you for your response. We appreciate you taking a chance on us despite some unfavorable reviews. We appreciate your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
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