MM

MARIO MACIAS

#1 IN THE NATION
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

MM
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Michael M.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
As usual Mario and Rob are the best. I now own my second and third Hyundai and none of them have ever been serviced anywhere else.
Recommended
Cara M. from San Tan Hyundai responded on 05/14/2019 02:42 PM

Michael,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JT
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John Edison T.
Queen Creek, AZ
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Everything was great and Mario always is very kind.
Recommended
Cara M. from San Tan Hyundai responded on 05/14/2019 02:40 PM

John,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

RO
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Ron O.
Sun Lakes, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
People
Mario is a great service rep.
Recommended
Cara M. from San Tan Hyundai responded on 05/14/2019 02:39 PM

Ron,
Thank you for your response and for recognizing Mario. We appreciate you and your  business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

BW
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Barbara W.
Maricopa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mario
very friendly and keeps you informed about your car by text
Recommended
Cara M. from San Tan Hyundai responded on 05/13/2019 04:08 PM

Barbara,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

RL
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Rusty L.
Queen Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
they do a great job
thank you guys at san tan hyundi for taking great care of my genesis
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 05/11/2019 12:14 PM

Good afternoon.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230

ID
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Institute D.
Tempe, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Prompt friendly service.
My service assistant went above and beyond his duties to preform his job.
I came in with a dead battery. I advised him I had to be at work in three hours. He had me in and out with a new batter in under an hour. He represents your company well and should be commended.

Thanks Larry
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 05/11/2019 12:13 PM

Good afternoon.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230

Verified Customer
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fast, friendly
Mario is so friendly; a great guy all around
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 05/11/2019 08:58 AM

Good morning.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

DS
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Donald S.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
The people
The experience was exceptional
Recommended
Cara M. from San Tan Hyundai responded on 05/10/2019 03:48 PM

Donald,
Thank you so much for your response. We appreciate you and your continued loyalty. We look forward to helping you again!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and Speedy
I had a great experience when I purchased my car here last year and have been back a couple of times for oil changes/tire rotations. Everyone has always been friendly and my oil appointments didn't take very long at all!
Recommended
Cara M. from San Tan Hyundai responded on 05/09/2019 04:32 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fantastico
San tan hyundai es el mejor lugar para traer su vehiculo
Recommended
Cara M. from San Tan Hyundai responded on 05/09/2019 04:14 PM

Gracias! We appreciate you mucho! We are here if you need anything! Have a great day! 

Best regards,
Guerra

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

VV
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Vanessa V.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great!
Great service!!!
Recommended
Cara M. from San Tan Hyundai responded on 05/09/2019 04:11 PM

Vanessa,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

SR
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Stanley R.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt, reliable, and dependable service!!
Mario made this as enjoyable and painless experience as an oil change can be. Also directed me to a good salesman for a demonstration ride in a Sonata hybrid. (Our next car?)
Recommended
Cara M. from San Tan Hyundai responded on 05/09/2019 04:29 PM

Stanley,
Thank you so much for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

NR
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Nanette R.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Regular maintenace
Excellent customer service
Quick and thorough service
Recommended
Cara M. from San Tan Hyundai responded on 05/08/2019 01:57 PM

Nanette,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next viist.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JS
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Joon S.
Queen Creek, AZ
2015 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always receive great service here
Called in a few days prior to bringing in my vehicle and upon arrival, for whatever reason, they didn't see me scheduled in their system, but Mario got me right in. Service was fast, and the staff are always friendly. Never had an issue with this particular dealership for the several years I've been coming here. This will always be my go to place for my vehicle service and vehicle purchases.
Recommended
Cara M. from San Tan Hyundai responded on 05/08/2019 01:42 PM

Joon,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit. 

Have a great day,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

NS
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Noel S.
Chandler, AZ
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Promptness and efficiency
Great service as usual.
Recommended
Cara M. from San Tan Hyundai responded on 05/08/2019 01:19 PM

Noel,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast Service
I had an oil change and they had me out of their sooner than promised!
Recommended
Cara M. from San Tan Hyundai responded on 05/08/2019 12:52 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

LJ
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Latonia J.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mario was amazing!!
I came in in the worst of moods but Mario greeted me with a smile and made me laugh. The service was fast, lounge comfortable and the staff was all very kind and attentive.
Recommended
Cara M. from San Tan Hyundai responded on 05/07/2019 01:02 PM

Latonia,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

RS
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Rita S.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I just had my 23,000 service check up
The service technician was very polite and personable. I was taken right on time and service was completed
much quicker than I had been told.
I have always been pleased with the service I have received at San Tan Hyundai.
It is almost time for a new lease and wouldn't think of using any other dealer. All of the sales people are very
professional and not at all pushy. Over all San Tan Hyndai will always get my business.
Recommended
Cara M. from San Tan Hyundai responded on 05/07/2019 11:01 AM

Rita,
Thank you so much for your exceptional review. We appreciate you taking the time to write a response. We appreciate you and your continued loyalty. We are here if you need anything. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

CC
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Cindy C.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
One Recommendation
It would be nice if there were high top tables so that I could have done work on my laptop more comfortably.
Recommended
Cara M. from San Tan Hyundai responded on 05/07/2019 10:58 AM

Cindy,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

SP
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Sandra P.
Chandler, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Visit to San tan Hyundai review
Very pleasant experience. Employees are courteous and knowledgeable. Also prompt service.
Recommended
Cara M. from San Tan Hyundai responded on 05/06/2019 03:30 PM

Sandra,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next viist.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
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