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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

KH
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Kenneth H.
Eloy, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Staff
I took my car to San Tan Hyndai this week and was really treated well. The fixed 3 different items between 10:00 and 1:00. The service writer "Mario" kept me informed every inch of the way and was very helpful. The work was done perfectly.
Recommended
Cara M. from San Tan Hyundai responded on 04/26/2019 02:05 PM

Kenneth,

Thank you for your response. We appreciate you and your continued loyalty. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AG
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Ashley G.
Las Vegas, NV
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional Service!!
Mario helped me out tremendously. I didn’t have anything scheduled, because my tires were damaged by debris on the freeway, and he made sure to do a thorough inspection. Not only was everything repaired very fast, but he also went above and beyond, looking into the warranty. He has by far provided the best car service I have ever experienced!
Recommended
Cara M. from San Tan Hyundai responded on 04/26/2019 02:04 PM

Ashley,
Thank you for your response and for recognizing Mario. We appreciate you and your continued loyalty. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2 elantras
Serviced here all the time
Recommended
Cara M. from San Tan Hyundai responded on 04/26/2019 02:04 PM

Thank you for your response. We appreciate you and your continued loyalty. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AH
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Allen H.
Gilbert, AZ
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Prompt Service
Basic oil change and tire rotation was completed within an hour of scheduled appointment.
Recommended
Cara M. from San Tan Hyundai responded on 04/26/2019 02:03 PM

Allen,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DB
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Debra B.
Florence, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Dead battery
I bought my new Tucson in February. I went to go to work and my car wouldn’t start. I called San Tan and they said to see if I could get it over there and they would get me in ASAP. AAA came to give me a charge and I drove it over, They new I needed to go to work and they got me in right away. Mario was very nice and showed me to the lounge and got me when it was finished ..maybe a half an hour. Service was excellent, thank you Debbie Barco
Recommended
Cara M. from San Tan Hyundai responded on 04/26/2019 01:08 PM

Debra,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
TD
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Thomas D.
Sun Lakes, AZ
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Warrantee work and oil change
Mario Macias stepped up and went beyond just performing his duties. He followed through on an issue that was important to me, even when there was nothing requiring him to do so. So, as I have told him, I appreciate his efforts on my behalf. This is a great example of an individual and a company that that values the customer, and I wouldn't hesitate to recommend San Tan Hyundai to my family and friends.
Recommended
Cara M. from San Tan Hyundai responded on 04/25/2019 02:39 PM

Thomas,
Thank you for your wonderful response. We appreciate you and your business. We are so pleased to hear about your recent service. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DJ
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Deanna J.
Coolidge, AZ
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
Prompt greeting, efficient service and car wash completed within an hour. Thank you Chris and Mario.
Recommended
Cara M. from San Tan Hyundai responded on 04/25/2019 02:26 PM

Deanna,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next viist.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DB
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Diana B.
Queen Creek, AZ
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/24/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Mario
Mario did a great job. However my warranty paint coverage that I went in for is already showing the next day chips... this I am disappointed in but Mario did an awesome job in terms of customer service and communication.
Recommended
Cara M. from San Tan Hyundai responded on 04/26/2019 02:14 PM

Diana,
Thank you for your response. I am so sorry to hear about the chips. We would like to take a look at them at your earliest convenience. Thank you for recognizing Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
LS
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Leigh S.
Gilbert, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service
No matter who my advisor is, I always receive a great customer experience. There was a small situation that occurred with my last service, but the manager handled it very fairly and professionally and ultimately resolved the situation that made me leave a satisfied customer.
Recommended
Cara M. from San Tan Hyundai responded on 04/25/2019 02:15 PM

Leigh,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
WR
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Willard R.
Gilbert, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service Dept.
We had the oil changed on our Tucson . Mario was our writer and he took great care of us, Thanks , Mario !!
Recommended
Cara M. from San Tan Hyundai responded on 04/24/2019 04:48 PM

Willard,
Thank you for your response. We appreciate you and your business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AW
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Ardis W.
Mesa, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thank you.
Mario always provides excellent customer service.
Recommended
Cara M. from San Tan Hyundai responded on 04/24/2019 04:38 PM

Ardis,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
KG
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Kristy G.
Queen Creek, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service Department
Mario is amazing and always addresses my questions and makes sure my appointment moves quickly
Recommended
Cara M. from San Tan Hyundai responded on 04/24/2019 04:31 PM

Kristy,
Thank you for your response. We appreciate you taking the time to recognize Mario. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DA
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David A.
Queen Creek, AZ
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Good customer service
Recommended
Cara M. from San Tan Hyundai responded on 04/24/2019 04:26 PM

David,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JB
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Julie B.
Snohomish, WA
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Service is always great! Mario went over and above!
Recommended
Cara M. from San Tan Hyundai responded on 04/24/2019 04:23 PM

Julie,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next viist.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
WW
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William W.
Chandler, AZ
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Once again Mario “five star” Macias did a wonderful job. His skills in customer service are exceptional. Good man to have on your team.
Recommended
Cara M. from San Tan Hyundai responded on 04/24/2019 04:17 PM

William,
Thank you for your response! We love the nickname for Mario and we couldn't agree more! Thank you for taking the time to recognize him. We appreciate you as well and look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
TC
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Teena C.
Chandler, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The BEST!
The service is amazing everyone is super friendly and professional. I love my Hyundai
Recommended
Cara M. from San Tan Hyundai responded on 04/24/2019 02:56 PM

Teena,
Thank you for your response. We appreciate you and your continued loyalty. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JS
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Julie S.
Gilbert, AZ
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
GREAT SERVICE!
As usual, just the services that I needed delivered ahead of the promised time.
Recommended
Cara M. from San Tan Hyundai responded on 04/24/2019 02:37 PM

Julie,
Thank you for your response. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Mesa, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Experience
My experience this time at Hyundai was great! I highly recommend Mario and everyone who works there.
Recommended
Cara M. from San Tan Hyundai responded on 04/24/2019 02:16 PM

Thank you for your response and for taking the time to recognize Mario. We appreciate you and your business. We look forward to helping you again in the future.

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DC
gravatar
Don C.
Gilbert, AZ
2014 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous, honest, prompt service,
Always provides professional service at a reasonable price.
Recommended
Cara M. from San Tan Hyundai responded on 04/22/2019 03:54 PM

Don,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
MC
gravatar
Michael C.
Chandler, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service appointment
Mario who took care of my appointment conducted himself in a manner that should make Hyundai proud
Recommended
Cara M. from San Tan Hyundai responded on 04/22/2019 03:51 PM

Michael,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
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