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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

Verified Customer
Gilbert, AZ
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mario is great
Quick service. Mario was very responsive
Recommended
Cara M. from San Tan Hyundai responded on 05/06/2019 02:05 PM

Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Chandler, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and Friendly service
Process for an oil change and inspection was quick and easy.
Recommended
Cara M. from San Tan Hyundai responded on 05/06/2019 01:35 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
SH
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Sherri H.
Chandler, AZ
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Customer Service
This was my first visit to San Tan Hyundai. I brought my Tucson in for a recall. It was easy to schedule a convenient time, I was greeted quickly and walked through the process. Mario was helpful and showed me where to wait and how to reach him if I had questions while I waited. They had a nice seating area with drinks, popcorn and even some pink frosted donuts that looked very tempting. The recall repair only took about a half hour, and I was on my way. Thank you!
Recommended
Cara M. from San Tan Hyundai responded on 05/04/2019 05:40 PM

Sherri,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
ML
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Margaret L.
Chandler, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Promt and timely
Nice people, and great service.
Recommended
Cara M. from San Tan Hyundai responded on 05/03/2019 02:20 PM

Margaret,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DN
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Dianne N.
Gilbert, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place
Always professional, quick and thorough. I certainly appreciate getting a car wash.
Recommended
Cara M. from San Tan Hyundai responded on 05/03/2019 02:18 PM

Dianna,
Thank you for your response. We appreciate you and your business. We are here if you need anything.

Have a great weekend!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
KS
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Kimberly S.
Mesa, AZ
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great service!
I always get such great service! I've never gone anywhere else to get my car serviced! Mario was great, all the advisors are! This place is fast, honest, and helpful!
Recommended
Cara M. from San Tan Hyundai responded on 05/02/2019 04:12 PM

Kimberly,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JD
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Jeanette D.
Sun Lakes, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service Extraordinaire!
From the moment I drive into the Service Area, I feel connected, informed & respected as a customer.
SanTan Hyundai has transformed getting my car serviced from a negative experience into a very positive pleasant experience. Thank you
Recommended
Cara M. from San Tan Hyundai responded on 05/02/2019 02:43 PM

Jeannette,
Thank you for your wonderful response. I am glad to hear we were to win you over! We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DC
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David C.
Mesa, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
1st time dealer service
This is the first time I have ever taken my car to the dealership for a service. I was pleasantly surprised that the cost was very reasonable, but the specialize service from Mario was the best part.
Recommended
Cara M. from San Tan Hyundai responded on 05/01/2019 04:08 PM

David,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forard to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
GH
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Gregory H.
Casa Grande, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Dealership
Great Service, Great Service Person
love the snacks.
Recommended
Cara M. from San Tan Hyundai responded on 05/01/2019 03:44 PM

Gregory,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Queen Creek, AZ
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
This place is great because of the people who work there especially my service advisor Mario.
Recommended
Cara M. from San Tan Hyundai responded on 05/01/2019 03:38 PM

Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Have a great day,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
SH
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Steve H.
Mesa, AZ
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mario fills in
I went in for an oil change a couple weeks ago and my regular service advisor was not in. Mario filled in for him and helped me through my visit. There was some sort of problem in the service department that day and it took way too long for an oil change but Mario was very attentive and kept me informed and saw to it that I was comfortable. He even found a way to give me a discount on my bill to make up for the inconvenience and smooth my ruffled feathers. Mario was very friendly, knowledgable, and made a bad situation ok. Thank you, Mario
Recommended
Cara M. from San Tan Hyundai responded on 04/30/2019 08:19 PM

Steve,
Thank you so much for your review. I am pleased to hear Mario was able to correct a wrong situation. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Queen Creek, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
The service here at San Tan Hyundai is great! I love coming here to get my car worked on!
Recommended
Cara M. from San Tan Hyundai responded on 04/30/2019 08:13 PM

Thank you for your response! We appreciate you and your loyalty. We have the best advisors and technicians around! We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Queen Creek, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick and easy
Always quick and easy getting checked in and having the work done. Associates communicate in a timely, knowledgeable manner. Nice waiting room with snacks and drinks to help pass the time.
Recommended
Cara M. from San Tan Hyundai responded on 04/30/2019 08:12 PM

Thank you for your response. I'm very glad to hear you had a good experience. We are here if you need anything!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
CS
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Christine S.
Mesa, AZ
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
5. The best.
Friendly and helpful, service adviser. Mario is A1.
Recommended
Cara M. from San Tan Hyundai responded on 04/30/2019 08:01 PM

Christine,
Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
SA
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Susan A.
Chandler, AZ
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
My car
Great sales people! I bought my Santa Fe at San Tan. Their service dept guys in my past two visits tell me it will be 20 min and it’s an hour! No communication etc. I take my car to Christian Bros in Chandler for all my car services
Not Recommended
Cara M. from San Tan Hyundai responded on 04/30/2019 07:47 PM

Susan,
Thank you for your response. I'm very glad to hear you had a good experience with our  sales department. I apologize we did not meet your expectations. We are here if you need anything. Have a great day! 

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Tucson, AZ
2016 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Always providing us with excellent service with a smile.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 04/29/2019 03:49 PM

Good afternoon.  Thank you for responding to our survey with the excellent comments.  We truly appreciate it and look forward to seeing you next time.  Have a great day.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
MK
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Mercedes K.
Gilbert, AZ
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great customer service
Always on time and always great customer service. Thank you Mario
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 04/29/2019 03:47 PM

Good afternoon.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great day.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
TS
gravatar
Thomas S.
Mesa, AZ
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
Service department rep Mario is so polite, courteous and helpful!
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 04/29/2019 03:46 PM

Good afternoon.  Thank you for responding to our survey with the nice comments.  We truly appreciate it and look forward to seeing you next time.  Have a great day.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
SP
gravatar
Shelbi P.
Chandler, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service with Mario
Santan Hyundai has always been my go-to dealer—for buying and servicing my vehicle! Mario is the best and always does good work! Will be coming back to Santan for my next service (as always)!
Recommended
Cara M. from San Tan Hyundai responded on 04/26/2019 02:11 PM

Shelbi,
Thank you for your response and for recognizing Mario. We appreciate you and your continued loyalty. We look forward to helping you again in the future.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
EG
gravatar
Evette G.
Gilbert, AZ
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Survey
Excellent service
Recommended
Cara M. from San Tan Hyundai responded on 04/26/2019 02:08 PM

Evette,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
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