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MM

MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

MS
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Mary S.
Mesa, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Service
From the moment you pull in till you leave all the staff focuses on the customer.
Recommended
Cara M. from San Tan Hyundai responded on 03/07/2019 12:43 PM

Mary,
Thank you for your wonderful response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2018 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2019
verified customerVerified Customer
Category: Service
Customer service resolution
Manager was quick to review survey feedback and resolve the issue quickly.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/05/2019
Service Type: Maintenance
Category: Service
Oil change
Oil change was completed timely
Not Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 03/05/2019 01:03 PM

Good afternoon.  I apologize that we did not meet your expectations.  I have spoken with Mario regarding your request and how we should handle similar request going forward.  I left you a voicemail earlier and would love to talk with you if you have time.  Thank you and have a great day.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JM
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Jack M.
Florence, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great rsting
Mario was fantastic
Recommended
Cara M. from San Tan Hyundai responded on 03/05/2019 11:47 AM

Jack,
Thank you for your response and for recognizing Mario! We appreciate you and your business. We look forward to helping you at your next visit,

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JR
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Jon R.
Gilbert, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Excellent service
Recommended
Cara M. from San Tan Hyundai responded on 03/05/2019 10:43 AM

Jon,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Considerate Car Care
Fast courteous service. Items checked and fixed as recommended during service time.
Recommended
Cara M. from San Tan Hyundai responded on 03/05/2019 09:50 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards.
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
TT
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Telitha T.
Mesa, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and professional
I love bringing my car here. They know their stuff and treat me like I matter
Recommended
Cara M. from San Tan Hyundai responded on 03/05/2019 09:34 AM

Telitha,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.,

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
LA
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Lavonne A.
Fort Collins, CO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service review
They do what they say they will in a good time frame. Good people in the service department!
Recommended
Cara M. from San Tan Hyundai responded on 03/05/2019 08:57 AM

Lavoone,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DS
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Donald S.
Mesa, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service visit
The people
Recommended
Cara M. from San Tan Hyundai responded on 03/05/2019 08:51 AM

Donald,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Chandler, AZ
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly
Friendly dealership. Great service and great cars.
Recommended
Cara M. from San Tan Hyundai responded on 03/04/2019 03:36 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
CM
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Cara M.
Mesa, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A dealership you can trust
The advisors, techs, receptionists, salesmen, and management are the best! Thanks for being awesome San Tan Hyundai!
Recommended
Cara M. from San Tan Hyundai responded on 03/04/2019 03:32 PM

Thank you!

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AW
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Allan W.
Chandler, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service appointment
Everyone was great to work with Friendly staff. Everything on time.
Recommended
Cara M. from San Tan Hyundai responded on 03/04/2019 03:29 PM

Allan,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your business. We are here if you need anything in the future.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RD
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Robert D.
Gilbert, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome customer service. 100% professional.
I've been coming here for years and the service gets better and better. I can't stress enough how well i was treated my last visit. Very friendly and efficient. I pay close attention to detail and the service i received was way more than my expectations. You guys are amazing. I'm thankful. The service advisors are great. Keep up the great work.
Recommended
Cara M. from San Tan Hyundai responded on 03/04/2019 03:15 PM

Robert,
Thank you for your wonderful response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
VE
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Virginia E.
Mesa, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The personal care
Considering what a busy place this is, still exceptional, personal service. This takes good teamwork and outstanding management.
Recommended
Cara M. from San Tan Hyundai responded on 03/04/2019 02:46 PM

Virginia,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next  visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JJ
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Judy J.
Chandler, AZ
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Mario..... Always The Best!!!
Another great experience at my service appointment!!
Mario always goes above and beyond!..He explains everything that is going to be done to my car
I needed a new rear view mirror..I left Mario a message..He took care of it!!
Thanks again Mario for all you do for me and my car!!!...Judy
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 03/02/2019 11:46 AM

Good afternoon.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DH
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David H.
Queen Creek, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
best service popssible
Everyone at San Tan Hyundai is .friendly and honest. I know that my Elantra is getting the best care possible! Mario is a great service advisor. He is the best service advisor I have ever dealt with!
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 03/02/2019 11:46 AM

Good afternoon.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Mesa, AZ
2006 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Friendly, courteous people who take the time to explain any problems and keep the lines of communication open via texting during my wait, which is in a clean comfortable area. Appreciate the shuttle service available. I have been a customer for many years and trust this service department.
Recommended
Cara M. from San Tan Hyundai responded on 03/01/2019 02:06 PM

Thank you for your response. We appreciate you and your continued loyalty. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RN
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Richard N.
Chandler, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
San Tan Hyundai review
Everyone at San Tan was friendly and eager to help with any questions that I had Service department was great and took care of my service visit. all in all it was a very pleasant visit, and I would highly recommend San Tan to my friends.
Recommended
Cara M. from San Tan Hyundai responded on 03/01/2019 02:04 PM

Richard,
Thank you for your wonderful response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
GH
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Gary H.
Gilbert, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
As usual Mario took care of my service needs. He is always there with a friendly face and smile
Recommended
Cara M. from San Tan Hyundai responded on 03/01/2019 01:38 PM

Gary,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Chandler, AZ
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fast, friendly
Mario was great, very thorough and friendly
Recommended
Cara M. from San Tan Hyundai responded on 03/01/2019 01:35 PM

Thank you for your response. We appreciate you taking the time to recognize Mario. We look forward to helping you at your next visit.

Best regards.
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
MC
gravatar
Maria C.
Gilbert, AZ
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick service
Services was perfect and staff was great
Recommended
Cara M. from San Tan Hyundai responded on 02/28/2019 01:00 PM

Maria,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
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