MM

MARIO MACIAS

#1 IN THE NATION
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

VA
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Virginia A.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Professional
Recommended
Cara M. from San Tan Hyundai responded on 03/20/2019 03:17 PM

Virginia,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards.
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

SP
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Steven P.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Shuttle Service
It's great knowing there is a shuttle service offered, so you dont have to ask friends or family to pick you up from the dealership. Steve, the driver, was courteous, professional, personable, and a safe driver.
Recommended
Cara M. from San Tan Hyundai responded on 03/20/2019 03:15 PM

Steven,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

TC
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Theresa C.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service in a timely manner
My service coordinator was fantastic.
Recommended
Cara M. from San Tan Hyundai responded on 03/20/2019 12:51 PM

Theresa,
Than you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Green Valley, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Amazing Customer Sevice
The customer service was excellent.
Recommended
Cara M. from San Tan Hyundai responded on 03/20/2019 12:36 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Friendly
Service Rep Mario made our appointment quick and easy and knows the Hyundai brand.
Recommended
Cara M. from San Tan Hyundai responded on 03/20/2019 10:53 AM

Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

VS
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Victoria S.
Fort Mohave, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service department
This is the most friendliest, efficient place to come to!!!!!Mario is the best!!!
Recommended
Cara M. from San Tan Hyundai responded on 03/20/2019 10:21 AM

Victoria,
Thank you for your response and for recognizing Mario. We agree, he is quite awesome! We look forward to helping you again in the future. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

BF
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Bruce F.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They are busy because they're good, but still provide personal service
The only negative I can think of is some popcorn on the seat cushion in the waiting room. Otherwise, everything is as close to perfect as possible. Can't think of any improvements short of a full brunch buffet!
Recommended
Cara M. from San Tan Hyundai responded on 03/18/2019 02:58 PM

Bruce,
Thank you for your response. We apologize for the popcorn left on the cushions! We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Mesa, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Both Sales and Servoce staff are most accommodating.
Recommended
Cara M. from San Tan Hyundai responded on 03/15/2019 12:34 PM

Mary,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

LM
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Lionedes M.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service on my Hyundai Sonata
Service on my Hyundai SonataHas always been excellent there. My Honda service man does a great job in keeping me happy and update on whatever is going on with my car. Always have good experience
Recommended
Cara M. from San Tan Hyundai responded on 03/15/2019 12:12 PM

Lionedes,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

MS
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Mae S.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional and personal service
Work was done professionally and in a timely manner.
Recommended
Cara M. from San Tan Hyundai responded on 03/15/2019 11:51 AM

Mae,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Queen Creek, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
March Service
Informed and friendly staff.
Recommended
Cara M. from San Tan Hyundai responded on 03/15/2019 11:50 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

BH
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Blair H.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Dealership
Great service.
Thank you
Recommended
Cara M. from San Tan Hyundai responded on 03/15/2019 11:48 AM

Blair,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

RR
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Renee R.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
San Tan Location
was fast and efficient and had a table in the waiting area where I was able to work while my car was serviced!
Recommended
Cara M. from San Tan Hyundai responded on 03/15/2019 11:41 AM

Renee,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent People
I enjoy the staff. They always do it right and are trustworthy. Love coming here for service.
Recommended
Cara M. from San Tan Hyundai responded on 03/14/2019 04:22 PM

Thank you so much for your response! We appreciate you and look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

CB
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Channon B.
Queen Creek, AZ
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly
Great friendly staff and service.
Recommended
Cara M. from San Tan Hyundai responded on 03/14/2019 04:11 PM

Channon,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

RR
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Raymond R.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always good.
Always kept informed about the status of my car during my wait.
Recommended
Cara M. from San Tan Hyundai responded on 03/14/2019 04:08 PM

Raymond,
Thank you for your response. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Casa Grande, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and timely service
I love this dealership. Very clean and always in and out fast. Even without an appt.
Recommended
Cara M. from San Tan Hyundai responded on 03/14/2019 03:58 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

CB
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Cristie B.
Chandler, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Adequate service friendly crew
Adequate service friendly crew. Didn’t meet with advisor after, just cashier. We had to ask for a copy of inspection and then the advisor printed it for us.
Recommended
Cara M. from San Tan Hyundai responded on 03/14/2019 03:56 PM

Cristie,
Thank you for your response. We apologize that your advisor did not meet with you after. We appreciate you and look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

BE
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Brenden E.
Chandler, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Proactive maintenance
Hyundai is constantly exceeding my expectations. I took my vehicle in to get an oil change and a few days later in the mail I got a notice that I needed a software upgrade. I checked the site listed in the notice, entered my vin and looks like it was already done during my oil change. That's the kind of one stop shop service I appreciate.
Recommended
Cara M. from San Tan Hyundai responded on 03/14/2019 03:40 PM

Brenden,
Thank you for your response. We appreciate you and your continued business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service as always!
I always have great experiences at San Tan Hyundai. Mario is a great rep to work with while my vehicle is being worked on.
Recommended
Cara M. from San Tan Hyundai responded on 03/13/2019 03:20 PM

Thank you for your response. We appreciate you taking the time to recognize Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
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