MM

MARIO MACIAS

#1 IN THE NATION
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

BS
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Barry S.
Eloy, AZ
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent dealership
Professional staff and good work.
Recommended
Cara M. from San Tan Hyundai responded on 03/13/2019 01:00 PM

Barry,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JS
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Janet S.
Gilbert, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent communication
Great communication from arrival to completion of service. Service rep wanted to meet every need.
Recommended
Cara M. from San Tan Hyundai responded on 03/13/2019 10:32 AM

Janet,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

RK
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Ryan K.
Casa Grande, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mario is a great service rep
Mario is a great rep and always friendly and helpful.
Recommended
Cara M. from San Tan Hyundai responded on 03/12/2019 04:53 PM

Mario,
Thank you for your response. We appreciate you and your business. We are here if you need anything. Have a great evening!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

TH
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Timothy H.
Maricopa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai super service
Everybody at San Tan Hyundai treats us great. Mario Macias is the best. He takes care of our needs and makes timely suggestions,listens to our concerns and lets us know what is going on while our vehicle is being expertly serviced. We love this place
Recommended
Cara M. from San Tan Hyundai responded on 03/12/2019 04:29 PM

Timothy,
Thank you for your response. We appreciate you taking the time to recognize Mario. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

DL
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Donald L.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Another Good Job
Great dependable service.
Recommended
Cara M. from San Tan Hyundai responded on 03/12/2019 04:28 PM

Donald,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

RV
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Robert V.
Show Low, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Attention to all details
Professional from start to finish, on time good jib
Recommended
Cara M. from San Tan Hyundai responded on 03/12/2019 04:26 PM

Robert,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

WB
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Wynn B.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great job
They do a great job and everyone is so nice.
Recommended
Cara M. from San Tan Hyundai responded on 03/12/2019 04:24 PM

Wynn,
Thank you for your response. We appreciate you and your business. We look forward to helping you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

CK
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Christy K.
Higley, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I don’t know what you mean by review title please explain.
Service is always good!
Recommended
Cara M. from San Tan Hyundai responded on 03/12/2019 04:17 PM

Christy,
Thank you for your response. We appreciate you and your  busines. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

LU
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Lori U.
Florence, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
The customer service was outstanding.
Recommended
Cara M. from San Tan Hyundai responded on 03/12/2019 04:13 PM

Lori,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Excellent friendly service
Recommended
Cara M. from San Tan Hyundai responded on 03/12/2019 04:12 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

PW
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Patricia W.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excelente
Efficient, very courteous service when I brought my car in for service the other day. Mario was the San Tan Hyundai service person that took care of me, very helpful and cheerful! This is appreciated. He answered all my questions and was very accommodating when I wanted to add an extra service item to my request that same morning.
Thank you San Tan Hyundai, other persons that I dealt with that day were also very helpful and accommodating...
Recommended
Cara M. from San Tan Hyundai responded on 03/08/2019 01:13 PM

Patricia,
Thank you for your response. We appreciate you taking the time to recognizing Mario. We are here if you need anything. Have a great weekend.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

SR
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Stephen R.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
People are very friendly and knowledgeable.
Recommended
Cara M. from San Tan Hyundai responded on 03/08/2019 12:34 PM

Stephen,
Thank you for your response. We appreciate you and your business. We are here if you need anything. Have a great weekend!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2019
verified customerVerified Customer
Category: Service
Customer service resolution
Manager was quick to review survey feedback and resolve the issue quickly.
Recommended

Verified Customer
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service
Thank you Mario & team for your speedy & efficient service.
Recommended
Cara M. from San Tan Hyundai responded on 03/08/2019 12:05 PM

Thank you for your review and for recognizing Mario. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Have a great day,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No complaints!
Mario is the best! He always greets customers with a smile. I get a text and email verifying the services requested. It never takes long to get the work done. I then get a text and email informing me of the results of the diagnosis and recommendations of any additional services, with the degree of urgency. I am never pressured to get any work done, especially before it is needed.
Picking up the car is always fast and easy and I appreciate that it can be picked up anytime before 9 pm.
Recommended
Cara M. from San Tan Hyundai responded on 03/08/2019 09:23 AM

Thank you for your response. Thank you for recognizing Mario. We appreciate you and your continued business. We look forward to helping you at your next visit. Have a great weekend.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

SJ
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Shaun J.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Helpful and fast
Everything went the way it was supposed to. No hassle and was timely.
Recommended
Cara M. from San Tan Hyundai responded on 03/07/2019 02:56 PM

Shaun,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Always been happy with the service!
I bought a car here several years ago and always had them service it... bought my Hyundai elsewhere this time but I am still having San Tan service it. I have always had a good experience here.
Recommended
Cara M. from San Tan Hyundai responded on 03/07/2019 02:20 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service that makes you want to recommend this place
This place never disappoints me whenever I need auto repairs, regular oil change, or when I ask questions.
Recommended
Cara M. from San Tan Hyundai responded on 03/07/2019 02:17 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

WG
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Willard G.
Tempe, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
San Tan Hyundai is Hands Down, the BEST Dealer to Work With
I have nothing but rave reviews for San Tan Hyundai. The purchasing experience was excellent ++. Now I find the service experience is amazing as well.

My personal QL Advisor, Mario Macias set my appointment at a convenient time for me, tracked the progress of my service, and kept me informed as I waited. PLUS he had my service completed quickly, in (at least) an hour less than I expected.

Above and beyond is how I'd describe the San Tan Hyundai dealership and service department. They consistently exceed my expectations.
Recommended
Cara M. from San Tan Hyundai responded on 03/07/2019 01:26 PM

Willard,
Thank you for your amazing response. We appreciate you taking the time to recognize Mario for the wonderful customer service he provides. We look forward to helping you again in the future.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great team
Mario was great!
Recommended
Cara M. from San Tan Hyundai responded on 03/07/2019 01:15 PM

Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
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