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MM

MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

AC
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Abner C.
Chandler, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Efficient
My wife took our 2016 Tucson for battery issues and Mario assisted her promptly. She was home in no time. Thanks
Recommended
Cara M. from San Tan Hyundai responded on 01/25/2019 07:48 AM

Abner,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards.
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
TC
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Teresa C.
Gilbert, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
My service representative was ready for me even though I came in early. I received notifications as they serviced my car and called as well as text me when the car was finished. I love all phases of this dealership!
Recommended
Cara M. from San Tan Hyundai responded on 01/24/2019 02:22 PM

Teresa,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
CR
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Cierra R.
Gilbert, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Recognized
He remembered me and my car from my previous time. It made me feel like he cared.
Recommended
Cara M. from San Tan Hyundai responded on 01/24/2019 02:13 PM

Cierra,
Thank you for your response. Here at San Tan Hyundai, we care about you! We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AF
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Alexandrea F.
Beech Grove, IN
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and Professional!
Thank you for always taking great care of my vehicle!
Recommended
Cara M. from San Tan Hyundai responded on 01/24/2019 01:56 PM

Alexandra,
Thank you for your response. We appreciate you and your continued business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
BS
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Beverly S.
Sun Lakes, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Polite customer service
Oooooooo
Recommended
Cara M. from San Tan Hyundai responded on 01/24/2019 01:50 PM

Beverly,
Thank you for your response. We appreciate you and your business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
EC
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Eddie C.
Chandler, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Responsibility for quality
Mario was the perfect example of what a customer expects when they bring their car in for service. He listened to my needs, he gave me an estimate of the cost, showed me to the waiting area, and maintained communication with me throughout the process. When the car was serviced, he told where to pay, where it would be located and it came in slightly lower than estimate. I will be back and ask for him.
Recommended
Cara M. from San Tan Hyundai responded on 01/24/2019 01:33 PM

Eddie,
Thank you for your wonderful response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AV
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Alma V.
Mesa, AZ
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and Great people
Was taken care of efficiently.
Waiting room equipped with drinks, snacks and comfortable chairs.
Recommended
Cara M. from San Tan Hyundai responded on 01/24/2019 01:30 PM

Alma,
Thank you for your response. We aprpeciate you and your business. We look forward to helping you at your next visit.

Best regards.
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RB
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Robert B.
Queen Creek, AZ
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
1/22 Service Appt
Excellent service from Mario & the car was ready much earlier than expected.
Recommended
Cara M. from San Tan Hyundai responded on 01/22/2019 01:17 PM

Robert,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
GJ
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Gerolin J.
Mesa, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Customer Service
When I arrived a service tech (Mario) greeted me within 5 min. I told him what i needed done and he took it from there. While waiting, he sent me a text that if I needed anything, just text him back. The waiting room is very comfortable and clean with snacks and drinks. My service was completed before I expected it to be and Mario had me on my way in no time at all.
Recommended
Cara M. from San Tan Hyundai responded on 01/22/2019 11:43 AM

Gerolin,
Thank you so much for your response. We appreciate you and your feedback. Thank you for taking the time to recognize Mario. We are here if you need anything in the future. Have a great day.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DG
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Diana G.
Gilbert, AZ
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service all the time.
As I said before good service. All my questions answerd. The coffee and snacks,
Are God for a early morning visit. Everyone in your business very polite. I have
Noticed. Thanks again to Mario for giving me prices on the tires. Got to keep
The shoes in shape (tires). DG
Recommended
Cara M. from San Tan Hyundai responded on 01/22/2019 11:40 AM

Diana,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
GN
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Gerald N.
Gilbert, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Always able to accommodate my needs in a timely manner.
The service time was great, the job was well done and the time frame to get the work done was super.
Recommended
Cara M. from San Tan Hyundai responded on 01/22/2019 11:27 AM

Gerald,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
TC
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Terry C.
Mesa, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer Service
The service reps always provide thorough and attentive customer service . . . and the turn-around time for the services to be complete is quick!
Recommended
Cara M. from San Tan Hyundai responded on 01/22/2019 11:26 AM

Terry,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Mario was very helpful.
Recommended
Cara M. from San Tan Hyundai responded on 01/21/2019 02:50 PM

Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JG
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John G.
Queen Creek, AZ
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Xlnt service
Xlnt service
Recommended
Cara M. from San Tan Hyundai responded on 01/21/2019 02:41 PM

John,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JF
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John F.
Sun Lakes, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Excellent, efficient and timely service from my phone call to arrange an appointment to receiving my car when the service was completed.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 01/19/2019 10:02 AM

Good morning.  Thank you for responding to our survey with the excellent comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AW
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Allan W.
Queen Creek, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
Nothing to add at this time.
Recommended
Cara M. from San Tan Hyundai responded on 01/18/2019 03:17 PM

Allan,
Thank you for your response. We look forward to helping you at your next visit. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
WM
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Wanda M.
Mesa, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Personnel service
Great job
Recommended
Cara M. from San Tan Hyundai responded on 01/18/2019 03:13 PM

Wanda,
Thank you for your response. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
ED
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Eric D.
Chandler, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Battery change
Mario was very professional and very considered of my time. He was was able to get me in and out in a very short time.
Recommended
Cara M. from San Tan Hyundai responded on 01/18/2019 03:10 PM

Eric,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We are here if you need anything. We appreciate you and your business.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DH
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Daniel H.
Tucson, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service department!
San Tan Hyundai will exceed your expectations each and every visit! How? Their advisors and technicians truly care and provide top notch service! Look no further, San Tan Hyundai does it all! Thank you, Mario and staff!
Recommended
Cara M. from San Tan Hyundai responded on 01/18/2019 02:31 PM

Daniel,
Thank you for your response. We appreciate you!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Excellent, friendly and prompt service.
Recommended
Cara M. from San Tan Hyundai responded on 01/18/2019 01:22 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
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