MM

MARIO MACIAS

#1 IN THE NATION
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

BS
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Byron S.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service visit
Very fast, including car wash, Mario was friendly and quick to get things moving. In 13 years of servicing there on 2 Sonatas only once could they not get me in when I wanted.
Recommended
Cara M. from San Tan Hyundai responded on 01/10/2019 10:24 AM

Byron,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit. Have a great day!

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

SA
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Shahram A.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Mario did an excellent job. Fast and effective, friendly and knowledgeable. Thank you
Recommended
Cara M. from San Tan Hyundai responded on 01/09/2019 03:11 PM

Shahram,
Thank you for your response. We appreciate you and your business. Thank you for taking the time to recognize Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

LH
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Lee H.
Chicago, IL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
They provide great customer service !!!
Customer service has been great to me !!!
Recommended
Cara M. from San Tan Hyundai responded on 01/09/2019 09:23 AM

Lee,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

MF
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Michael F.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Mario was excellent
Mario was excellent in customer service. He met all of my needs and service expectations.
Recommended
Cara M. from San Tan Hyundai responded on 01/08/2019 12:22 PM

Michael,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
..
.........
Recommended
Cara M. from San Tan Hyundai responded on 01/07/2019 10:56 AM

Thanks for your review! Mario is the best!! 

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fantastic as Always
Always friendly and professional. I go every time I need anything don't from tires to oil. Grade A service!
Recommended
Cara M. from San Tan Hyundai responded on 01/07/2019 10:58 AM

Thank you for your wonderful response. We appreciate you and your continued business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JA
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John A.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
Took our vehicles in for service. Great as always!
Recommended
Cara M. from San Tan Hyundai responded on 01/07/2019 08:28 AM

John,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

RP
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Russell P.
Chandler, AZ
2016 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always Great Service
Just brought my car in for an oil change. Mario greeted me promptly and handled everything perfectly. He's always professional and congenial and notifies me as soon as my car is ready. It's the great service like this that keeps me coming back.
Recommended
Cara M. from San Tan Hyundai responded on 01/07/2019 08:33 AM

Russell,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Queen Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service!
Made appointment and car was ready when promised
Recommended
Cara M. from San Tan Hyundai responded on 01/07/2019 08:36 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Sun Lakes, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mr
They always treated me Right!
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 01/06/2019 05:47 AM

Good morning. Thank you for responding to our survey with the great comments. We truly appreciate it and look forward to seeing you next time. Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

EG
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Evette G.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Survey
Excellent service
Recommended
Cara M. from San Tan Hyundai responded on 01/04/2019 11:02 AM

Evette,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JS
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Jerry S.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
My car was acting funny it would just go dark, but when I opened and shut the door it would light up and start up. I came in early no appointment the man that works outside was very helpful. I should him what was going on. This was befor 7:00, he lifted the hood and checked around and found a loose connection. As soon as a worker came in he had come over to tighten it. But he noticed that it needed a shim to fix it correctly, so my car was taken in and my service rep. Wrote it up for service, I was done 45 minutes later, this was team work at its best..
Recommended
Cara M. from San Tan Hyundai responded on 01/03/2019 02:32 PM

Jerry,
Thank you so much for your respond. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
listened to my request
needed to have service completed quickly and rep did so
Recommended
Cara M. from San Tan Hyundai responded on 01/03/2019 02:25 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

SP
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Shelbi P.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service as Always
I brought my car in for a routine oil change and worked with Mario. He is always so nice and helpful, and everyone else at Santan Hyundai is as well. I would highly recommend using Santan Hyundai to both purchase and service Hyundai vehicles! They really are the best of the best.
Recommended
Cara M. from San Tan Hyundai responded on 01/03/2019 02:21 PM

Shelbi,
Thank you for your amazing response. We appreciate you taking the time to recognize Mario. We appreciate you and your continued loyalty. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Just and oil change
Nice and quick for New Years
Recommended
Cara M. from San Tan Hyundai responded on 01/03/2019 12:57 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

RL
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Russel L.
Queen Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
MARIO IS GREAT NOT GOOD (GREAT)
THANK YOU EVERYONE AT SAN TAN HYUNDAI
Recommended
Cara M. from San Tan Hyundai responded on 01/03/2019 10:34 AM

Russel,
Thank you for your wonderful review! We agree, Mario makes San Tan Hyundai great again! We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

AD
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Alanea D.
Apache Junction, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
speedy service
Mario is also helpful and friendly.
Recommended
Cara M. from San Tan Hyundai responded on 01/02/2019 01:17 PM

Alanea,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JG
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Joey G.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Bought car here, .. will do everything here
Best service in every way. I will not go somewhere else for any service or car . Thank you for everything you do eyes.
Recommended
Cara M. from San Tan Hyundai responded on 01/02/2019 12:58 PM

Joey,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place to take car
Always honest about repairs needed
Recommended
Cara M. from San Tan Hyundai responded on 12/31/2018 04:19 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Attention to detail
Attention to detail in all areas; preventative maintenance, professional work, great prices.
Recommended
Cara M. from San Tan Hyundai responded on 12/31/2018 04:22 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
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