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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

AG
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Andrea G.
Gilbert, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Would recommend
Recommended
Cara M. from San Tan Hyundai responded on 01/02/2019 12:49 PM

Andrea,
Thank you for your response. We appreciate the recommendation. We are here if you need anything at all! 

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service as always!!
Great service as always!!
Recommended
Cara M. from San Tan Hyundai responded on 01/02/2019 10:42 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RH
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Richard H.
Phoenix, AZ
2012 Hyundai Azera
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Battery Replacement/Routine MX
The customer service rep, Mario, did a great job of communicating with me on the status of my vehicle. I left the vehicle, 2012 Azera, overnight for a battery change and other routine maintenance. After picking up the vehicle, I realized that all preset AM/FM/Sirius stations had been dropped. This did not happen during my last battery change with the dealership. Hope they regain the expertise to accomplish this next time.
Recommended
Cara M. from San Tan Hyundai responded on 01/02/2019 09:48 AM

Richard,
Thank you for your response and for recognizing Mario. We appreciate you and your continued loyalty. We apologize for the reset of your radio stations. We wont over look this next time. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
TC
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Tommy C.
Chandler, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
San Tan Hyundai
The best!
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 12/30/2018 05:13 AM

Good morning. Thank you for responding to our survey with the awesome comment. We truly appreciate it and look forward to seeing you next time. Have a safe and happy New Years.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AB
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Alexandra B.
Phoenix, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Prompt, efficient and friendly service as always.
Recommended
Cara M. from San Tan Hyundai responded on 12/28/2018 10:29 AM

Alexandra,
Thank you for your response. We appreciate you and your business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
The dealership provides great and timely service.
Recommended
Cara M. from San Tan Hyundai responded on 12/28/2018 10:01 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DA
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Dale A.
Chandler, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt professional service
Mario is the best!!!
Recommended
Cara M. from San Tan Hyundai responded on 12/28/2018 09:58 AM

Dale,
Thank you for your response! We agree, Mario is the best! We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DK
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Daniel K.
Chandler, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstanding Service!
Simply treated like a family member from appointment scheduling to the walk to the cashier.
Recommended
Cara M. from San Tan Hyundai responded on 12/26/2018 03:12 PM

Daniel,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
ES
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Edwin S.
Mesa, AZ
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always friendly and helpful staff
We’ve been going to the same dealer since we bought both of our cars in 2011 and never had any problem. Staff are always helpful and friendly. Dealership is always clean.
Recommended
Cara M. from San Tan Hyundai responded on 12/26/2018 09:04 AM

Edwin,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
SP
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Sandra P.
Chandler, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Knowledgeable and friendly personnel.
Quick and friendly personnel. Pleasant atmosphere.
Recommended
Cara M. from San Tan Hyundai responded on 12/22/2018 05:32 PM

Sandra,
Thank you for your response. We appreciat eyou and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
SZ
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Sue Z.
Chandler, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great place
So nice and accommodating
Recommended
Cara M. from San Tan Hyundai responded on 12/22/2018 05:30 PM

Sue,
Thank you for your response. We appreciate you and your business. We look forwrad to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great as usual
Great service. Love Mario!
Recommended
Cara M. from San Tan Hyundai responded on 12/21/2018 01:37 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AS
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Alicia S.
Gilbert, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
Have been taking my car to San Tan Hyundai for all my maintenance. Have never had any issues or felt I was being charged more than necessary, in fact, I'm usually pleasantly surprised. Mario was great, wouldn't take my car anywhere else.
Recommended
Cara M. from San Tan Hyundai responded on 12/21/2018 11:54 AM

Alicia,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards.
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AW
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Allan W.
Chandler, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service appointment
Efficient friendly employees. Got in on time as scheduled. Service was completed in a timely manner and I was on my way.
Recommended
Cara M. from San Tan Hyundai responded on 12/21/2018 10:04 AM

Allan,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DH
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David H.
Chandler, AZ
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
reliable service + clean car
Time for my oil change. I don't take my 2018 Santa Fe anywhere else. Mario takes good care of me & my car.
Recommended
Cara M. from San Tan Hyundai responded on 12/20/2018 02:24 PM

David,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JK
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Jerry K.
Mesa, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Very friendly
Recommended
Cara M. from San Tan Hyundai responded on 12/20/2018 12:34 PM

Jerry,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
GB
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Gracelynn B.
Mesa, AZ
2015 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thank you
Mario continues to go above and beyond by providing exceptional customer service! Thank you Mario and San Tan Hyundai team!
Recommended
Cara M. from San Tan Hyundai responded on 12/19/2018 09:53 AM

Gracelynn,
Thank you for your response and for recognizing Mario and the rest of the San Tan Hyundai team. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AK
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Allison K.
Gilbert, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Positive
Mario is great! He provides great customer service and we highly suggest him as a service rep.
Recommended
Cara M. from San Tan Hyundai responded on 12/18/2018 01:27 PM

Allison,
Thank you for your response. We appreciate you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
YC
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Yolanda C.
Mesa, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
Your service at all levels are a big plus.
Recommended
Cara M. from San Tan Hyundai responded on 12/18/2018 12:02 PM

Yolanda,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Athens, WI
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Great
Recommended
Cara M. from San Tan Hyundai responded on 12/18/2018 12:10 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
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