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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

DM
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Delcie M.
Chandler, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
The was ready on time. The shuttle was on time and the driver was great.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 12/08/2018 04:35 AM

Good morning.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a happy holidays. 

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
YC
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Yolanda C.
Mesa, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Frank
Your personal
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 12/08/2018 04:49 AM

Good morning.  Thank you for responding to our survey.  We truly appreciate it and look forward to seeing you next time.  Have a happy holidays.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JS
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Jerry S.
Chandler, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Close by, and it is where I bought my car.qiiI
I got great service, was given a ride home, and called when it was done.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 12/08/2018 04:34 AM

Good morning.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a happy holidays. 

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RC
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Robert C.
Chandler, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great employees
Great employees and easy to work with
Recommended
Cara M. from San Tan Hyundai responded on 12/06/2018 09:40 AM

Robert,
Thank you so much for your response! We appreciate you and your continued loyalty. We are here if you need anything! Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Queen Creek, AZ
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fantastic customer service.
Every interaction I have had with San Tan Hgundai has been great from sales to financing to service. Everyone I have worked with is friendly, and knowledgeable. I love San Tan Hyundai!
Recommended
Cara M. from San Tan Hyundai responded on 12/06/2018 09:39 AM

Allison,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JM
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Justin M.
Gilbert, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Communication
Great communication by the service department , appreciated keeping me updated and by texts and emails
Recommended
Cara M. from San Tan Hyundai responded on 12/05/2018 11:04 AM

Justin, Thank you for your response. We appreciate you and your business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DP
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David P.
Queen Creek, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fair Value
They take great care of my Sonata for a fair price and I always get it back clean!
Recommended
Cara M. from San Tan Hyundai responded on 12/05/2018 11:13 AM

David,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JB
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James B.
Chandler, AZ
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service. Great people
My services adviser, Mario, was friendly & kept me informed. The services needed were completed quickly & at a reasonable price..
Recommended
Cara M. from San Tan Hyundai responded on 12/05/2018 11:08 AM

James,
Thank you for your response anf for recognizing Mario. We appreciate you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DW
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Deborah W.
Gilbert, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service!
Mario in service and Ray who drives the shuttle always make things so easy. Thank you!
Recommended
Cara M. from San Tan Hyundai responded on 12/04/2018 12:26 PM

Deborah,
Thank you for your response. We are pleased to hear you appreciate Mario and Ray as much as we do! We look forward to helping you again.

Have a great day,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Sun Lakes, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
knowledgeable,friendly, work done on time, found an issue and dealt with it quickly
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Recommended
Cara M. from San Tan Hyundai responded on 12/04/2018 10:21 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AM
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Annette M.
Gilbert, AZ
2014 Hyundai Elantra Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Communication is great
Mario did a great job with keeping me updated on the progress of my car.
Recommended
Cara M. from San Tan Hyundai responded on 12/04/2018 08:13 AM

Annette,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JG
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Joshua G.
Gilbert, AZ
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and helpful service department!
I'm not always comfortable dealing with car-related issues, but San Tan Hyundai's service department is wonderful. Every time I've gone, my service rep has been phenomenal -- this time I was with Mario. Thank you!
Recommended
Cara M. from San Tan Hyundai responded on 12/04/2018 08:15 AM

Joshua.
Thank you for your review! We are so happy that you have received excellent service each visit! We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AW
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Allan W.
Queen Creek, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Mario was fantastic.
Recommended
Cara M. from San Tan Hyundai responded on 12/04/2018 08:20 AM

Allan,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great!
I have always felt very confident that San Tan Hyundai would take good care of my car and me as well. Thank you for being honest, and for not pushing something to be done if it didn't need to be.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 12/02/2018 05:08 AM

Good morning.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend and happy holidays. 

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Chandler, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Advisor - Mario.
Mario has always looked out for our best service experience. We coordinate two autos with Mario and he will make every attempt to present a good service experience.
Recommended
Cara M. from San Tan Hyundai responded on 11/30/2018 11:53 AM

Thank you for you reponse and for you taking the time to show your appreciation for Mario. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
MP
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Micheal P.
Gilbert, AZ
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Excellence in costumer service is always consistent. Thank you Santan Hyundai.
Recommended
Cara M. from San Tan Hyundai responded on 11/30/2018 10:47 AM

Michael,
Thank you for your response. We appreciate you and your continued loyalty. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2 elantras
Got both serviced the same day
Recommended
Cara M. from San Tan Hyundai responded on 11/28/2018 01:05 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
LS
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Linda S.
Mesa, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very friendly and customer oriented.
Mario was exceptional. He addressed every question/request I had.
Recommended
Cara M. from San Tan Hyundai responded on 11/28/2018 12:56 PM

Linda,
Thank you so much for your review and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AH
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Albert H.
Gilbert, AZ
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Stellar Service
My appointment was for 10:00am but dropped off vehicle early about 8:30am with intent to pick up later in day. Mario was prompt checking me in as he always does and advised will contact me when vehicle ready for pickup. I received a call from Mario at 10:26am advising vehicle is ready. Now that is superior service. The only improvement to the overall service would be to consider having one or more convenience shuttle(s) available through out the day for customer transport to home or office and also return from same when service on vehicle is completed.
Recommended
Cara M. from San Tan Hyundai responded on 11/28/2018 01:03 PM

Albert,
Thank you for your response. We appreciate your feedback and we will continued to strive to make our customers happy! We look forward to helping you at your next visit.

Best regards,
Cara
 

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great service!
Recommended
Cara M. from San Tan Hyundai responded on 11/28/2018 10:50 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
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