MM

MARIO MACIAS

#1 IN THE NATION
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

LP
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Lisa P.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Top service
San Tan Hyundai give the best trust worthy service!
Recommended
Cara M. from San Tan Hyundai responded on 11/28/2018 12:58 PM

Lisa,
Thank you so much for your review! We appreciate you and your continued loyalty. We look forward to each of your visits. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

RR
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Renee R.
Casa Grande, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They allways take great care of me
Great service ..professional and honest
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 11/25/2018 05:52 AM

Good morning.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Happy holidays and have a great weekend. 

Robert Bullard
Parts and Service Director
(480) 517-5230

JJ
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Judy J.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mario..Always the best!!!!
Last service appointment was great as always.... Thanks to Mario!!..He never fails to deliver!!..I know up front the cost of my visit and he always goes above and beyond!!!..Thanks Mario!!!!..???..Judy J.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 11/25/2018 05:31 AM

Good morning.  Thank you for responding to our survey with the awesome feedback. We agree that Mario is an awesome part of the team.  We look forward to seeing you next time.  Have a great weekend and happy holidays.

Robert Bullard
Parts and Service Director
(480) 517-5230

RA
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Randall A.
Strawberry, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thanks to your service Dept, my car was serviced promptly due to my personal circumstances without an appointment.
Due to medical circumstances, I was unable to schedule an appointment I knew I could keep. The service tech made arrangements to have it serviced immediately. My hat is off to the Tech and service Dept. THANK YOU.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 11/25/2018 05:37 AM

Good morning.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  I'm glad we were able to accomodate you. Happy holidays and have a great weekend. 

Robert Bullard
Parts and Service Director
(480) 517-5230

PH
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Paul H.
Az, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding
Great experience
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 11/25/2018 05:36 AM

Good morning.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Happy holidays and have a great weekend. 

Robert Bullard
Parts and Service Director
(480) 517-5230

EG
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Edward G.
Queen Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and courteous
Friendly and courteous Make you feel like they care aboit you . Hey keep you informed on what’s going on with your car and make you feel comfortable in there waiting room
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 11/24/2018 09:28 AM

Good morning.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a nice weekend and happy holidays.

Robert Bullard
Parts and Service Director
(480) 517-5230

TM
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Tony M.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Service is friendly, thorough and efficent. All work completed on time.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 11/24/2018 09:14 AM

Good morning.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a nice weekend and happy holidays.

Robert Bullard
Parts and Service Director
(480) 517-5230

PB
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Patricia B.
Queen Creek, AZ
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Great customer service
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 11/21/2018 09:21 AM

Good morning.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a Happy Thanksgiving. 

Robert Bullard
Parts and Service Director
(480) 517-5230

Verified Customer
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tucson service
Excellent service and price less then expected.service department did not recommend unnecessary car repairs.
Even washed my car!
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 11/21/2018 09:01 AM

Good morning.  Thank you for responding to our survey with the great comments.  We greatly appreciate it and look forward to seeing you next time.  Have a Happy Thanksgiving. 

Robert Bullard
Parts and Service Director
(480) 517-5230

RK
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Rocky K.
Sun Lakes, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Super friendly service team
Great first experience! I loved the friendly greeter at arrival to service lane. I loved the electronic statement of work telling me my car was ready.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 11/21/2018 08:49 AM

Good morning.  Thank you for responding to our survey with the great comments.  We greatly appreciate it and look forward to seeing you next time.  Have a Happy Thanksgiving. 

Robert Bullard
Parts and Service Director
(480) 517-5230

DK
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Daniel K.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Mario, my service rep, provided great service and kept me informed on the progress. Would recommend him and San Tan Hyundai to everyone!
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 11/21/2018 08:48 AM

Good morning.  Thank you for responding to our survey with the great comments.  We greatly appreciate it and look forward to seeing you next time.  Have a Happy Thanksgiving.  

Robert Bullard
Parts and Service Director
(480) 517-5230

RR
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Richard R.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Short visit
All went well and the visit was short
Recommended
Cara M. from San Tan Hyundai responded on 11/18/2018 02:36 PM

Richard,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

DH
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David H.
Kearny, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly people
People are responsive to my inquiries and are diligent in their work.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 11/18/2018 10:30 AM

Good morning. Thank you so much for responding to our survey with the great comments. We truly appreciate it and look forward to seeing you next time.  Have a happy Thanksgiving.

Robert Bullard
Parts and Service Director
(480) 517-5230

JT
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John Edison T.
Queen Creek, AZ
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great experience
Great service and always on time.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 11/18/2018 10:21 AM

Good morning. Thank you so much for responding to our survey with the great comments. We truly appreciate it and look forward to seeing you next time.  Have a happy Thanksgiving. 

Robert Bullard
Parts and Service Director
(480) 517-5230

TL
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Timothy L.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
The service department far exceeded my expectations. My wife brought in the vehicle and was treated with respect and all of her questions were answered with detail.
Recommended
Cara M. from San Tan Hyundai responded on 11/16/2018 02:11 PM

Timothy,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

Verified Customer
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Drive ins. Fast service. Staff, CLEAN BATHROOMS
I appreciate being able to drive in without an appointment. The staff is friendly. I usually don't have to wait long. I appreciate not being pressured to do an expensive add on. The bathroom is always clean.
Recommended
Cara M. from San Tan Hyundai responded on 11/16/2018 10:28 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

VL
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Valerie L.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
on time and friendly
Recommended
Cara M. from San Tan Hyundai responded on 11/14/2018 12:39 PM

Valerie,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

Verified Customer
Eloy, AZ
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Department
Mario Macias in the service department provided excellent service without trying to up sale or push services that were not needed at the time.
Recommended
Cara M. from San Tan Hyundai responded on 11/14/2018 12:37 PM

Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

Verified Customer
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and prompt
Had to replace a battery under warranty. The waiting area was clean and spacious stocked with snacks and some entertainment on a TV. There's also wifi so you can get some work done if you need to. Car was ready to go in 45 minutes which was way better than I was expecting for a non-appointment.
Recommended
Cara M. from San Tan Hyundai responded on 11/14/2018 10:32 AM

Thank you for your response. We appreciate you and your business! We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

LM
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Lionedes M.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
My service technician comes out right away and greets me by name. I love that I receive detailed updates via text while I wait and am able to approve any repairs necessary.
Recommended
Cara M. from San Tan Hyundai responded on 11/13/2018 09:49 AM

Lionedes,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
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