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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

RS
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Ronnie S.
Gilbert, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Good service. Mario is an excellent service rep
Recommended
Cara M. from San Tan Hyundai responded on 11/05/2018 12:41 PM

Ronnie,
Thank you for your response. We appreciate you taking the time to recognize Mario. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Arizona
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great job!
Thanks!
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 11/04/2018 12:21 PM

Good afternoon.  Thank you for responding to our survey with the great feedback.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
LR
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Louis R.
Coolidge, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I own a Hyundai
Very satisfied
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 11/04/2018 12:18 PM

Good afternoon.  Thank you for responding to our survey.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Mesa, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Great
Recommended
Cara M. from San Tan Hyundai responded on 11/02/2018 11:19 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AB
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Alexandra B.
Phoenix, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always excellent service
Excellent service as always. Love my Hyundai Sonata - never any problems. Mario is the best!
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 10/28/2018 12:35 PM

Good afternoon.  Thank you for responding to our survey.  We appreciate it and look forward to seeing you next time.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
Mario was great. It is getting more and more difficult to schedule an oil change because they getting so busy. I did the walk in middle of the day and Mario was able to get me right in.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 10/28/2018 12:31 PM

Good afternoon.  Thank you for responding to our survey with the great comments.  We appreciate it.  We are doing our best to staff the department so that we can expand the appointments.  It is a fine balance of knowing that we are going to get walk ins, which we encourage, and getting the appointments through the shop in a timely manner.  We will keep working at it.  We look forward to seeing you next time.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DB
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David B.
Mesa, AZ
2015 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Na
See previous.
Recommend with reservations.
Recommended
Cara M. from San Tan Hyundai responded on 10/25/2018 10:17 AM

David,
Thank you for your response. We appreciate your feedback. We apologize we did not meet your expectations. Please don't hesitate to contact us if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
KL
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Kathrine L.
Mesa, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service is quick and professional.
I came in because of a bad battery. I was stranded at the dealership. They got me in and out in a short amount of time. Everyone was friendly, courteous and professional. There were a couple more minor things that needed attention and they were taken care of at that time so I did not have to make a second trip. I am very pleased with this dealership.
Recommended
Cara M. from San Tan Hyundai responded on 10/22/2018 10:17 AM

Kathrine,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
ER
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Edward R.
Maricopa, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
your advisor
The servicing of my vehicle went very smooth. I have been dealing with Mario as my advisor for quite a few years now, and I think he is the best advisor you have, he always keeps me well informed up to date on what is happening with my car, truly a great person to have working for you, represents your company very well
Recommended
Cara M. from San Tan Hyundai responded on 10/22/2018 08:41 AM

Edward,
Thank you for your response. We appreciate you taking the time to recognize Mario for the wonderful care he gives. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DF
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Denise F.
Gilbert, AZ
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good communication
Unhappy with still finding scuff marks on my car
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 10/21/2018 01:07 PM

Good afternoon.  Thank you for responding to our survey.  We appreciate it.  Please feel free to contact me regarding your concern.  The Auto Butler is a paint treatment to protect against oxidization, acid rain, etc...  It does not prevent scuff marks and unfortunately it is not meant to remove scuffs.  Depending on the severity of the marks, we are always willing to assist within our capabilities.  Again, I will be glad to talk with you and/or take a look at your concerns.  I hope to hear from you.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Mesa, AZ
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thanks
Great place.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 10/21/2018 12:58 PM

Good afternoon.  Thank you for responding to our survey with the great comments.  We really appreciate it and look forward to seeing you next time.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
reviewed my genesis 45,000 mile service report
The report was excellent and concise
Recommended
Cara M. from San Tan Hyundai responded on 10/19/2018 10:27 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
IL
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Irma L.
Chandler, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I really like you guys. Mario is the best service rep I have ever had. Pleasant waiting area. Sorry to say I am moving out of state. Will miss having my car serviced there.
Recommended
Cara M. from San Tan Hyundai responded on 10/19/2018 10:26 AM

Irma,
Thank you so much for your response. We are sad to see you go but look luck on your new adventure. Come and visit! Have a great weekend.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
BW
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Barbara W.
Maricopa, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly
Very friendly and lets you knowing exactly what going on
Recommended
Cara M. from San Tan Hyundai responded on 10/19/2018 08:47 AM

Barbara,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
CL
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Cecil L.
Chandler, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department
Came in without an appointment for grease job oil change and tire rotation. Done within 1 hour 15 minutes. Great service
Recommended
Cara M. from San Tan Hyundai responded on 10/19/2018 08:35 AM

Cecil,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
FC
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Frank C.
Gilbert, AZ
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Great service Mario is the best always takes great care
Recommended
Cara M. from San Tan Hyundai responded on 10/18/2018 03:13 PM

Frank,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JH
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John H.
Gilbert, AZ
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mario and your techs.
No problem ever with service. I totally believe that you are honest with your assessments.

Mario is great
Recommended
Cara M. from San Tan Hyundai responded on 10/18/2018 03:10 PM

John,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Glendale, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Keep my car running well. Easy and convenient
Recommended
Cara M. from San Tan Hyundai responded on 10/18/2018 09:44 AM

Thank you for your response! We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JD
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Jo D.
Gilbert, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change Appt
My appointment this time was as expected for an oil change. Sometimes the wait is a little too long.
Recommended
Cara M. from San Tan Hyundai responded on 10/18/2018 09:24 AM

Jo Davis,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JN
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John N.
Mesa, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Getting car serviced
Mario Macias works hard to make sure my experience is great every time I get my car serviced at San Tan Hyundai. He keeps me up to date on what’s going on and what’s recommended for my car. I don’t go anywhere else to get my car serviced.
Recommended
Cara M. from San Tan Hyundai responded on 10/18/2018 09:19 AM

Mario,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
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