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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

Verified Customer
Apache Junction, AZ
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast service
Service department is friendly. Makes sure you understand what repairs are needed for your car and gets you on your way.
Recommended
Cara M. from San Tan Hyundai responded on 05/29/2018 04:15 PM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
OB
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Omar B.
Gilbert, AZ
2014 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Great Service!!
Recommended
Cara M. from San Tan Hyundai responded on 05/29/2018 04:13 PM

Omar,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
WM
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William M.
Gilbert, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Great job with service, were done before my first cup of coffee.
Recommended
Cara M. from San Tan Hyundai responded on 05/29/2018 04:05 PM

William,

Thank you for your response. I'm very glad to hear you had a good experience. We are here if you need anything. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Tempe, AZ
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Helpful, ptofessional service and good engagement and friendly people.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 05/28/2018 06:17 AM

Good morning.  We appreciate your response with the friendly feedback.  We look forward to seeing you next time.  Have a fun Memorial Day.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Chandler, AZ
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Employees and advisors are so friendly, helpful, and reliable.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 05/27/2018 06:09 AM

Good morning.  We appreciate your response to our survey.  It is easy to be so friendly and helpful when we have customers like yourself.  We look forward to seeing you next time.  Have a great Memorial Day weekend. 

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
KH
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Karen H.
Gilbert, AZ
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Love My Hyundai!
I have always gotten great service for my Hyundai at San Tan Hyundai, which is the same place that bought my Hyundai Tucson.
I did a lot of research before buying my Hyundai back in 2011 and I am so glad that I decided to get this car. Best car I have ever owned.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 05/27/2018 06:07 AM

Good morning.  We are so glad that you are happy with your Hyundai and even more so that you are part of the San Tan Hyundai family.  Thank you for the survey and the great comments.  We hope you enoy your Memorial Day weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
LS
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Linda S.
Gilbert, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service.
Always a pleasure to return for service. Mario Macias always very pleasant.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 05/27/2018 06:05 AM

Good morning.  We appreciate you responding to our survey and especially with the nice comments. We are glad that you are part of the San Tan Hyundai family.  Have a fantastic Memorial Day weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Eloy, AZ
2012 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Need to improve communication
Rear brake pads were measured incorrectly. Fortunately, the pads were remeasured before the job was performed. The written summary of the findings was not available & when it was obtained, there were errors in what work was performed. Not up to normal standards at San Tan Hyundai.
Not Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 05/25/2018 11:50 AM

Good morning.  I apologize that we did not meet your expectations.  I left you a voicemail with my contact information and would be glad to speak with you regarding your concerns.  I do hope to hear from you because our goal is an outstanding customer experience.  We will use your feedback to improve going forward.  Thank you and have a great weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AG
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Alexandria G.
San Tan Valley, AZ
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Everytime I go the service is always amazing. They completed the oil change faster than I expected. I really enjoy how they email you the diagnostics of the vehicle as well so I can check of what I want completed that day. Highly recommend!
Recommended
Cara M. from San Tan Hyundai responded on 05/25/2018 01:52 PM

Alexandria,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RH
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Robert H.
Chandler, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great as always!
Once again We received excellent service from San Tan Hyundai. You are remaining consistent - keep up the good work!
Recommended
Cara M. from San Tan Hyundai responded on 05/25/2018 12:31 PM

Robert,
Thank you for your feedback. We appreciate you and your business.  We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Maricopa, AZ
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great job by all the staff
I love how the staff takes care of my vehicle but I get a little annoyed with the requests for a review with every oil change that I get for my car. Maybe send me one every other time would make sense or if the bill is over a certain dollar amount. I am a busy guy too and I have other things to do with my time.
Recommended
Cara M. from San Tan Hyundai responded on 05/25/2018 12:21 PM

Thank you for your feedback. We appreciate your opinion. The surveys are random and sent out through our corporate office. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JR
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John R.
Chandler, AZ
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Feel like a valued customer
Mario my service advisor makes me feel like a very valued customer. I also love the free shuttle service it really makes having my car serviced and having to go to work wonderful. The timing of the service is also great. Mario also communicates with me during my appointment so I'm aware of what is going on and no surprises at the end. I'm sad to say that I probably will only be back one more time for service because we will be relocating in Sept to Sequim WA. However, always tell people nice things about your dealership.
Recommended
Cara M. from San Tan Hyundai responded on 05/25/2018 12:18 PM

John,
Thank you for your feedback and for recognizing Mario. We appreciate your and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JH
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John H.
Chandler, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Very satisfied
Great service. Friendly staff.
Recommended
Cara M. from San Tan Hyundai responded on 05/25/2018 12:11 PM

John,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RG
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Rhonda G.
Coolidge, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast service
I went in without an appointment and they were able to get me in and on my way very quickly.
Recommended
Cara M. from San Tan Hyundai responded on 05/25/2018 12:03 PM

Rhonda,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JB
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Joseph B.
Mesa, AZ
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service department.
Everything was completed in a very timely manner.
Recommended
Cara M. from San Tan Hyundai responded on 05/25/2018 12:01 PM

Joseph,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!!
They always offer great customer service. I strongly recommend them!!!
Recommended
Cara M. from San Tan Hyundai responded on 05/25/2018 11:09 AM

Thank you so much for your raving recommendation! We appreciate you and your continued loyalty. We are here if you need anything! Have a wonderful holiday weekend!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Chandler, AZ
2012 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Auto Service
Every time I go to get my vehicles serviced my advisor is always so polite and caring.
Recommended
Cara M. from San Tan Hyundai responded on 05/25/2018 11:05 AM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
SB
gravatar
Sheryl B.
Chandler, AZ
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service.
Customer service.The customer service is great they really make you feel like you’re part of their family and that you making you happy is the most important thing to them. They take real good care of your car as well.
Recommended
Cara M. from San Tan Hyundai responded on 05/23/2018 02:17 PM

Sheryl,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
CB
gravatar
Cathy B.
Gilbert, AZ
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great people!!
I love walking in and being greeted by familiar faces. Everyone is so friendly and accommodating. Mario always take good care of me. Thank you!
Recommended
Cara M. from San Tan Hyundai responded on 05/24/2018 07:36 PM

Cathy,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
SP
gravatar
Steven P.
Gilbert, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
We always bring our car to San Tan Hyundai for service. They get us in quickly and finish the service in a timely manor
Recommended
Cara M. from San Tan Hyundai responded on 05/23/2018 10:42 AM

Steven,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit. Have a wonderful day.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
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